Concrete Jungle

Review summary

1. M

   Michael VIP

   Greater Boston13 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   One person in my party of 4 had to wait for her meal to be served, 15 minutes after the other 3 were served. One dish was luke warm when served. The waitress was MIA at times. While it was acknowledged that the kitchen messed up, a manager came by and offered her apologies and took off 2 entrees of the bill. When the server came with the charges, using a mobile device to pay, the 2 meals that were comped were still there and it was confusing to the server because the managed didn't inform her of the comped meals. While they were nice and apologetic, it was not a good experience. Debating on whether to go again, as it was my first time and everyone has a bad day.
   

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2. OT

   OpenTable Diner

   Tampa2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   Slow service for a Thursday evening but still a nice time and food was pretty good
   

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3. K

   Karine

   Montreal4 reviews

   3.0

   Dined on February 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The dirtiest restaurant toilet I've ever seen in my life. It ruined the experience. I can't imagine the kitchen
   

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4. K

   Kiara

   Tampa1 review

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   We came here for our galentines brunch, overall the service staff was extremely friendly and it was very clean and cute. Felt like the perfect brunch spot. There were some negatives though that we had issues with. When we first walked in we noticed it was very warm. Granted it was nice today but without the ac on and being right next to the door our ice in our waters were melting and so were we. The food took forever to come out and my fruit bowl was warm, I gave it a go and ate the warm grape but it immediately grossed me out that my fruit was not cold and fresh. I ended up giving all my fruit to a friend to eat. The breakfast sandwich was okay nothing truly special about it. We had waited about an hour for food to come out and when it finally did not everyone’s food came all at once. It is also not advertised on the menu that the panna cotta has nuts in it and my friend is highly allergic to nuts. We were disappointed that after an hour she finally got her food and there were tons of nuts in it. Thank goodness she noticed and our other friend ate some to confirm. The servers didn’t actually ask about any allergies either. The drinks were really good I will say so major props to the bartender the pink panther drink was delicious and the brunch menu spritz was delicious. I don’t usually care for spritz because they’re usually bitter but this one was sweet with just a hint of bitterness, I would absolutely get a drink here again. When it finally died down we had no clue where our server was to bring us our checks. Overall we were there for a little over two hours, we didn’t mind the time to converse and catch up but I feel there was a lot lacking in our experience. I don’t think we will return here for girls brunch again our expectations were a lot higher than what we actually received.
   

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5. K

   Kelly

   Atlanta2 reviews

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Service and food was awful. Staff nowhere to be found. Server asked for temperature on salmon and then overcooked all 3. The tuna app was a joke it had 3 cubes of tuna on each chip which was the size of a quarter. The shrimp and fish ceviche, honestly I think they forgot the include proteins. There were a few pieces of fish , no shrimp, in a small bowl of tomatoes and peppers. The chicken was good. This place has definitely gone down hill.
   

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6. C

   Cybele VIP

   New York City1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   We had a horrible experience on Valentine’s Day. I guess our server was expected to man her (full) section on her own. Whoever manages scheduling or staffing really messed this one up. She was sweet and apologetic about the delays in food, drinks, and overall service. She lacked the necessary support of any food runners or bar backs on a Friday night—especially a holiday. Therefore, we saw her about three times total over a three hour period. Only 2 of 3 main dishes were served, two hours after putting in our order. They completely missed one dish and it was nearly impossible to pin down our server to let her know about the mishap. (The missing dish was a SALAD which made this whole situation even more frustrating!) So, after a 40 minutes squaring for the final dinner order to arrive, we were fed up. One of us went home without having our own meal. When we finally saw our server again, she was in shambles about our experience and I could tell it was really out of her control. Whose decision was it to have ONE server on the entire floor on VALENTINE’S DAY? And why did all of her tables sit in the same 30 minute span? Terrible management. Anyway, we couldn’t get out of there fast enough (even though the whole ordeal took 3 hours, mostly of waiting). She did adjust the bill and offered the salad to go… but who wants to eat a soggy salad the next day? The food we did get was tasty, I’ll give them that. Drinks were okay.
   

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7. M

   Michael

   Detroit6 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was very good, music was a little loud for our taste but did not ruin our time.
   

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8. F

   Fidel

   Tampa4 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place to celebrate, good food, service and drinks. You can eat and after go down to where the music is and continue celebrating. Prices are very good
   

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9. A

   Autumn

   New Orleans1 review

   1.0

   Dined on February 7, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   The service was terrible. Waited 45 minutes before we got drinks and then another 30 before we placed our dinner order. I ordered my steak medium rare and it was cold in the middle. Will not be returning.
   

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10. M

    Michele VIP

    New Orleans3 reviews

    1.0

    Dined on January 26, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    We had 7:30 dinner reservation on a Sat evening for 3 people. They sat us at a very small table with only 2 chairs and a concrete booth. When we went to place our dinner order the waitress informed us they were out of everything on the dinner menu except the pasta. I’ve never been to a restaurant who isn’t equipped to serve 7:30 dinner on a Sat night. Never going back!
    

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