Coppin's - Hotel Covington

Review summary

1. H

   Henry

   Cincinnati

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We dined here New Year’s Day for dinner. It’s beautiful and comfortable. We ordered the meatball appetizer, which was delicious but we felt it was served a tad on the cool side. The entrée of salmon was perhaps a tad overcooked but the crusted duck was perfection. The caramel cider cheesecake dessert is very rich. We had nightcaps at the bar and enjoyed the seasonal dark Manhattan made with a dark stout beer reduction, very warming on a cold winter evening. Friendly and prompt service from the staff.
   

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2. D

   Dennis

   Coastal Georgia

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went on New Years Eve!! The service was great and waitress very friendly, Had their salmon and it was delicious !!!! Had a great time!!
   

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3. S

   Shannon

   VIP

   Louisville

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   First off, Jami was an amazing server! She did not seem to be supported by her bussers or assistants. Associates walking around looking for something to do but not doing much. We needed bussing and had to ask someone to clear our appetizer and salad plates. The lights could’ve been dimmed for better ambience. Overall, a nice dinner but could have been better!
   

   Coppin's - Hotel CovingtonResponded 1 day ago

   Thank you for your feedback! We're so glad to hear that Jami made a positive impact on your experience — we'll be sure to pass along your kind words to her. We truly apologize for the lack of support she had from the team, and we'll address this with our staff to ensure that all guests are attended to promptly. We also appreciate your input on the lighting; we'll look into creating a more relaxing atmosphere for future visits. We hope to welcome you back soon for an even better experience! -Kristy Maurer, Coppin's General Manager
   

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4. M

   Michael

   VIP

   Cincinnati

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   This is our go to favorite place. Between the New Year’s crowd and large wedding party, the kitchen seemed overwhelmed and the food was just OK this time. Will chalk it up to the crowd and will be back. Wedding party should not have been allowed to walk so freely amongst the restaurant guests at tables; they were quite rude and unchecked.
   

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5. j

   james

   VIP

   Chicago

   92 reviews

   4.0

   92 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was really good although I thought the scallops were slightly on the small side. Our waitress was very nice but seemed a bit scattered.
   

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6. L

   Lee

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Coppins was a fantastic destination for a Sunday Brunch with friends! It has a great vibe, and the service was terrific! Thanks!
   

   Coppin's - Hotel CovingtonResponded 3 days ago

   Thank you so much for your kind words! We're thrilled to hear that you had a fantastic Sunday brunch experience with us. It's great to know that the vibe and service helped make your visit special. We look forward to welcoming you and your friends back again soon! -Kristy M, Coppin's General Manager
   

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7. J

   Jacquelyn

   VIP

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Karina (sp) made our dinner spectacular. The service was superb. We did not feel rushed and had one of the most enjoyable evenings in a long time. The food was excellent, especially the holiday menu. Thank you for a memorable Christmas.
   

   Coppin's - Hotel CovingtonResponded 7 days ago

   Thank you so much for your wonderful review! We’re thrilled to hear that Carina made your evening special and that you enjoyed the service and holiday menu. It’s always our goal to provide a memorable experience, and we’re so glad to know we succeeded. We’ll be sure to pass along your kind words to Carina. We hope to welcome you back for many more unforgettable evenings in the future! -Kristy Maurer, Coppin's General Manager
   

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8. j

   joe

   Cincinnati

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice dinner on Christmas night. Our server, Emily, was outstanding. A raw bar appetizer had a great assortment of oysters, shrimp, and crab meat. Our entrees, steak frites, were perfectly cooked. Highly recommend.
   

   Coppin's - Hotel CovingtonResponded 7 days ago

   Thank you so much for your kind words! We're thrilled to hear that you had a wonderful Christmas night dinner with us. We're so glad you enjoyed the raw bar appetizer and that the steak frites were cooked to perfection. Emily will be thrilled to hear your praise—she truly is a standout! We appreciate your recommendation and hope to welcome you back again soon for another fantastic meal. Happy holidays! -Kristy Maurer, Coppin's General Manager
   

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9. L

   Leslie

   VIP

   Cincinnati

   72 reviews

   5.0

   72 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every aspect of our Christmas dinner was perfect. This was our second Christmas spent here. There will probably be a third.
   

   Coppin's - Hotel CovingtonResponded 7 days ago

   Thank you for your kind words! We’re so honored that you chose to spend your Christmas dinner with us again this year. It’s wonderful to hear that everything was perfect, and we can’t wait to welcome you back for a third holiday celebration. We’re grateful for your continued support and look forward to making your next visit just as memorable! -Kristy Maurer, Coppin's General Manager
   

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10. R

    Rachel

    Cincinnati

    1 review

    3.0

    1 review

    Dined on December 25, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    We were very disappointed that they didn't have a special Christmas Menu. It was just the same brunch menu they always have. They should have had a very festive holiday menu and really advertised for more business that way - using their same dishes - they could have really made a splash - missed marketing opp.
    

    Coppin's - Hotel CovingtonResponded 7 days ago

    Thank you for sharing your feedback. We’re sorry to hear that you were disappointed by the lack of a special Christmas menu. We truly appreciate your suggestion, and we understand how a festive holiday menu could enhance the experience. We’re always looking for ways to improve, and your insight will definitely be considered as we plan for future holiday seasons. We hope you’ll give us another chance to make your next visit even more special. -Kristy Maurer, Coppin's General Manager
    

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