Côte Brasserie - Hay's Galleria

Review summary

1. V

   Vicki

   London

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous meal from the Xmas set menu. All dishes were very good and to a very high standard. The restaurant was very very busy so congratulations to the chefs, please pass on diners thanks to the kitchen at this busy time. We would recommend this restaurant and will be returning in the future. Thanks Cote Brasserie!
   

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2. k

   karen

   Surrey

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Whilst we appreciated it was Christmas time we were basically asked to leave our table. At tge time of sitting we were not advised of a restriction. It was a Christmas gathering of friends with much catching up to do so time passed quickly and then we had to leave! Our lunches are long and full of conversation and never, not even last Christmas have we been asked to leave. We weren’t offered another table as we wanted to order more drinks, told there was a big group waiting, but there wasn’t!!! Appalling customer service after spending a lot of money.
   

   Côte Brasserie - Hay's GalleriaResponded 1 day ago

   Hi Karen, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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3. L

   Lavinia

   London

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night, the staff also offered a bottle of sparkle on the house for my birthday! Food was really good especially the curried mussels. Staff was very attentive with allergies and made sure all food was safe multiple times. 10/10. Will be back to this branch.
   

   Côte Brasserie - Hay's GalleriaResponded 2 days ago

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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4. E

   Emily

   London

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The staff were very patient and looked after a big party of 15 very well, on a very busy day leading up to Christmas, with small kids. I’d definitely recommend.
   

   Côte Brasserie - Hay's GalleriaResponded 4 days ago

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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5. P

   Pamela

   London

   29 reviews

   4.0

   29 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   My friend and I enjoyed our festive lunch today. The food was very good and we were on a very nice table upstairs. Our waitress was very friendly and attentive at the start, but got exceedingly busy later. There was a large group next to us who were very loud, so the ambience could have been better.
   

   Côte Brasserie - Hay's GalleriaResponded 5 days ago

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and look forward to welcoming you back again soon.
   

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6. C

   Christine

   Kent

   9 reviews

   5.0

   9 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   +ve Beautifully decorated for Christmas. Delicious food , especially the Pork belly dish Staff very aware of allergies for two of the guests- one was a Coeliac and one had a peanut allergy. -ve Tables were a bit too close to each other which made it very difficult for us to get around the table to get seated.
   

   Côte Brasserie - Hay's GalleriaResponded on December 4, 2024

   Hi , thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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7. K

   Karine

   London

   3 reviews

   5.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The booking process and communication has been outstanding- very helpful and accommodating our needs with last minute change. Food was really good and service and attention to details spot on.
   

   Côte Brasserie - Hay's GalleriaResponded on December 2, 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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8. P

   Pamela

   London

   29 reviews

   4.0

   29 reviews

   Dined on November 26, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We were a little disappointed that the set menu for lunch is now discontinued until January, but we were able to find something on the a la carte.
   

   Côte Brasserie - Hay's GalleriaResponded on November 27, 2024

   Hi Pamela, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed because our Prix Fixe menu was not available, but really pleased you had a good time overall. We hope you come back again soon!
   

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9. C

   Celia

   London

   2 reviews

   4.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Cote at Hay's Galleria is a great place to meet friends and enjoy good food. Lovely setting, good ambience and service. It is also of a large size so good for larger gatherings.
   

   Côte Brasserie - Hay's GalleriaResponded on November 25, 2024

   Hi Celia, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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10. d

    derekr

    London

    5 reviews

    5.0

    5 reviews

    Dined on November 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful service, good quality food. Lovely atmosphere.
    

    Côte Brasserie - Hay's GalleriaResponded on November 21, 2024

    Thank you for the wonderful feedback, We appreciate it 😊.
    

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