Côte Brasserie - Soho

Review summary

1. j

   justin

   London5 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Avoid - there are better options. It took 1 hour to have food delivered. Waiter did his best. Manager couldn't have been less interested if she tried. Probably the poorest service I have experienced for years.
   

   Côte Brasserie - SohoResponded 1 day ago

   Hi Justin, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us via our website.
   

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2. LG

   LisbethG

   Yorkshire3 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Waiter was quite rude, every time we asked for something, water, some butter, he huffed and came across very frustrated at us. Made us feel quite unwelcome and decided not to stay for desert or another drink. What we did have food and drink wise though was excellent
   

   Côte Brasserie - SohoResponded 1 day ago

   Thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
   

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3. s

   stephen VIP

   London104 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   The meal was enjoyable (Moules Frites Vin Blanc was nicely prepared; kids beef burgers and frites were nice a juicy; Côte de Boeuf was well prepared). We notified that our child has an egg allergy but it was very concerning that 4 different people served us the food. The restaurant clearly does not seem to adhere to a strict allergy policy which is alarming considering this is a chain restaurant. This definitely needs to be addressed!! Also displeased with the fact that the different waiters gave us inconsistent information regarding the children's dessert and we were charged extra for a replacement vegan ice-cream without informing that it will incur an extra charge until we saw the bill.
   

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4. OT

   OpenTable Diner

   Pittsburgh1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and the staff were very friendly!!
   

   Côte Brasserie - SohoResponded on March 2, 2025

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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5. K

   Karen

   Oxford1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I booked a table on a Sunday evening as a pre-theatre meal. Our show was at 7pm and I booked our table with ease on OpenTable for 4.45. When we arrived we were asked if a table in the window was acceptable and were shown to our table. All the staff serving were welcoming and friendly and we were immediately asked if we would like any drinks. We ordered cloudy lemonade, which was refreshing and delicious and I asked the waitress if, in her opinion we would have time for 3 courses from the prix fixe menu as we had to return to Covent Garden for a show at 7pm. She said yes, and was so attentive, keeping an eye on us, not rushing, but making sure all our dishes were on time. The food was excellent and an amazing price for 3 courses. My two children also ate really well from the prix fixe menu, which was obviously a limited choice, but a good range. All the dishes were presented beautifully and absolutely delicious. It made for a really lovely, relaxing meal before the hustle and bustle in Covent Garden for our show. Thank you to everyone working that evening (23/02/2024). We will book again!,,
   

   Côte Brasserie - SohoResponded on February 25, 2025

   Thank you for the wonderful feedback, we appreciate it. 😊
   

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6. J

   Judith

   Los Angeles2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent friendly service, lovely meal at a good price
   

   Côte Brasserie - SohoResponded on February 23, 2025

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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7. C

   Caroline

   London1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very enjoyable experience very friendly staff did everything we asked of them.
   

   Côte Brasserie - SohoResponded on February 25, 2025

   Hi Caroline, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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8. S

   Shona

   London6 reviews

   4.0

   Dined on February 21, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   I have had better food in other Cote Brasseries. Otherwise usual good menu.
   

   Côte Brasserie - SohoResponded on February 22, 2025

   Hi Shona, thanks for the review, we really appreciate the feedback. Sorry that your experience fell short of our usual standards this time. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.
   

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9. A

   Akie

   Dublin3 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Booked for pre-theatre meal and we only managed to get two-course as the service was too… slow….. Sat down at 5pm, and left around 7pm, had to ask for bill twice as the first time we waited 15 mins as staff was busy setting up tables or entertaining new guests. He was friendly though, although he probably needed help on the floor!
   

   Côte Brasserie - SohoResponded on February 20, 2025

   Hi, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us via our website.
   

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10. B

    Brad

    Surrey1 review

    1.0

    Dined on February 14, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Chicken dry, steak wasn’t good, saw a mouse run across downstairs bit of the restaurant at end of the night
    

    Côte Brasserie - SohoResponded on February 16, 2025

    Hi Brad, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us via our website.
    

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