Council Oak Cincinnati

Review summary

1. E

   Evan

   Cincinnati

   4 reviews

   2.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We arrived for our reservation and were told they were running behind. The host was not apologetic and quite rude when we asked how long the wait might be.. she said guests who had reservations for 45 min prior had yet to be seated so at least 45 minutes… a high end restaurant should be much better at handing reservations. Finally, we were seated an hour after our reservation time but not in the area we had chosen. I selected bar seating on our reservation but we were seated in the dining room - but after the long wait we just wanted a table. There were several empty tables and plenty of staff standing around… this certainly added to the frustration. Service was slow and our plates were not cleared between courses. When our entrees arrived our appetizers dishes had yet to be cleared. We had to scoot them to the side ourselves and the server who dropped our food didn’t take the old plates with him. Again, frustrating. Food itself was decent. Overall, terrible experience and not what you’d expect for “fine dining”. The way the staff mismanaged the reservations and offered nothing, not even an apology is disappointing. Plenty of nearby restaurants with better food, better service and better management.
   

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2. J

   Joyce

   VIP

   Indiana

   1 review

   1.0

   1 review

   Dined on February 8, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   Waited one hour even though we had a reservation. Sat us in bar because could not predict how much longer the wait for dining room. Ordered wine got it after my husband got his soup no spoon. Food came no one followed up. Mashed potato were cold, husbands steak was cold. It was our birthday. It was so bad we left paid $155 didn’t even order our birthday desert. Their over booking and not honoring our reservation should not have penalized us!
   

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3. D

   David

   VIP

   Cincinnati

   104 reviews

   5.0

   104 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service at this fine dining restaurant was excellent especially on a very busy Saturday evening. We had the salmon and a side of mashed potatoes along with a bourbon poundcake and sherbet dessert. Everything was delicious. Our server checked on us from time to time and was very courteous and engaging. Council Oak Cincinnati exemplifies what fine dining is about, and on this night they knocked it out of the ballpark.
   

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4. m

   mark

   VIP

   Cincinnati

   35 reviews

   5.0

   35 reviews

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great steakhouse in Cincinnati. Great atmosphere because it is lively but not crazy loud. The service is impeccable. The bartenders are the best in the city. Thanks Flora and Travis.
   

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5. m

   mark

   VIP

   Cincinnati

   35 reviews

   5.0

   35 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food everytime. The service by Flora, Katie and Travis is top notch. They are a great reason to go to the casino. The chief of food and beverage took the time to talk to us at some length. Very nice of him to show his interest in us. It is a great steakhouse!
   

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6. L

   Laura

   VIP

   Cincinnati

   7 reviews

   5.0

   7 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Sat at the bar on New Year's Eve - the atmosphere was energetic but no too loud. The bartender service was outstanding - friendly & efficient. Sat on the corner by the kitchen it was fun to watch the chef's grilling the steaks and the aroma was great! Great wine by the glass list - and the Walla Walla Cab is a real value. Definitely heading back whether gambling or not!
   

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7. N

   Nature

   VIP

   Cincinnati

   2 reviews

   3.0

   2 reviews

   Dined on January 1, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Food was okay. Steak was overcooked. Meatball appetizer was salty. The best thing was the sweet potato casserole.
   

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8. J

   Joe

   Cincinnati

   34 reviews

   3.0

   34 reviews

   Dined on December 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Ok at best not a very good option prime Cincinnati far better
   

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9. R

   Rick

   Cincinnati

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience Service was great Atmosphere was pleasant Restaurant very classy and clean 
   

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10. J

    Jeff

    Indiana

    1 review

    2.0

    1 review

    Dined on November 3, 2024

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 3

    Steak was horrible Got it medium rare and it came out burnt on the outside and cold on the inside
    

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