Council Oak Steaks and Seafood- Hard Rock Hotel and Casino Sacramento at Fire Mountain

Review summary

1. C

   Cheryl

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first experience at Council Oak was exceptional, so this visit was to confirm it was exceptional and not a fluke. It was exceptional the second time too! The prime rib is a favorite!
   

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2. J

   Jennifer

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   As always the service was as expected. Always understaffed on event nights. The staff hustle and work as a team, doing their very best. Our guests were quite pleased, this being their first time to visit.
   

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3. N

   Nicolas

   Sacramento

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great night out with family and friends. Food and service were excellent as always.
   

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4. OT

   OpenTable Diner

   Sacramento

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   We were greeted very nicely upon arrival, and the restaurant had a great vibe. The food was delicious and of very high standards, which we truly appreciated. However, the service left much to be desired. We waited an hour and 10 minutes for our main dishes after receiving our starters, with no updates from our waiter. I had to call him over twice to check on the food, as he never came by to update us. Meanwhile, tables around us were served and had even left before we received our main dishes. We had a comedy show to attend, so we had to rush through our meal in just 15 minutes and ask for the bill while eating. The manager did come over to apologize, which was thoughtful, and mentioned she would amend the bill. However, only one appetizer (worth $20) was removed, which felt inadequate given the situation. Unfortunately, this birthday meal did not go as planned. While the food was excellent, the poor service overshadowed the experience. I wouldn’t rush back or recommend this restaurant.
   

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5. A

   Andrea

   Tahoe

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful steakhouse with great food. We came for a comedy show & had a birthday dinner 1st at the steakhouse.
   

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6. OT

   OpenTable Diner

   Sacramento

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the pleasure of dining here for our anniversary and it was a great experience. We were greeted with a warm welcome in a cozy, elegantly decorated dining area. The service was nothing short of outstanding. Our servers Kayla and Nick were friendly, knowledgeable and genuinely interested in making sure we had the best dining experience. They provided excellent recommendations and were attentive without being intrusive. The rib-eye steak and pork chop were the highlight of our evening. They were perfectly cooked to our request. The cocktails and wine were impeccable. For dessert, we indulged in their Crème Brûlée, which was the perfect way to end our dining experience. Will definitely be back, hopefully in a couple of weeks to bring some of our family members and to enjoy the holidays! Cheers!!
   

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7. c

   christian

   Sacramento

   1 review

   5.0

   1 review

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was beyond great food. Service was the best ever
   

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8. C

   Chris

   Sacramento

   1 review

   1.0

   1 review

   Dined on November 11, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Service was extremely bad from the very start. Bad enough to keep us from going back.
   

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9. j

   javier

   Sacramento

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I really do enjoy this restaurant, their food is amongst my top favorite restaurants. Even if you don’t want a formal dinner setting but want amazing food you can sit at the bar and enjoy the same menu. The bar food is amazing if you want something different than the restaurant menu. Still great quality and the French Dip sandwich is highly recommended.
   

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10. R

    Red1972wolf

    Sacramento

    11 reviews

    5.0

    11 reviews

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Half off wine night Wednesdays are the bomb! My porterhouse was as thick as my forearm! Everything was delicious and dessert (crème brûlée) was to die for. Hats off to the chef and staff…well done!
    

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