Crab House Cancun

Review summary

1. a

   adrienne

   Detroit2 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Food was below average for what we ordered and way overpriced for what we got
   

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2. OT

   OpenTable Diner

   Cancun1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   todo maravilloso; somos clientes continuos y la comida, servicio, todo excelente.
   

   Crab House CancunResponded 3 days ago

   ¡Muchísimas gracias por tu lealtad y por compartir tu experiencia! Nos encanta saber que siempre disfrutan de nuestra comida y servicio. Es un placer tener clientes como ustedes, y estamos comprometidos a seguir brindándoles lo mejor en cada visita. ¡Nos vemos pronto para otra experiencia excelente!
   

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3. B

   Barry

   Toronto2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a valentines celebration so we spent more than we budgeted for but it was a special night. Very expensive for a casual night out however. Delightful staff who l looked after our needs
   

   Crab House CancunResponded on February 25, 2025

   Thank you for choosing Crab House Cancun for your Valentine’s celebration! We’re delighted that our team made your night special and took great care of you. We understand that a memorable experience can sometimes come with a higher cost, and we truly appreciate you spending such an important evening with us. We hope to welcome you back for another wonderful occasion! Best regards!
   

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4. G

   Ginny

   New York City7 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, service and atmosphere. We highly recommend!
   

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   Crab House CancunResponded on February 27, 2025

   Thank you for your wonderful review and recommendation! We're delighted you had an excellent experience with our food, service, and atmosphere. It truly means the world to us! Looking forward to welcoming you back for another fantastic meal soon!
   

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5. D

   Domonick VIP

   Denver22 reviews

   1.0

   Dined on February 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   The worst meal I have ever had in Cancun. The “traditional” Caesar Salad was nothing more than some salad leaves drenched in an awful sauce. The fried Calamari was rubbery and tasteless and the mixed Cerviche was just awful. We called it quits after this and went next door to Fred’s and had a fantastic meal. I would not only never patronize this establishment again but would warn others to stay away. That’s how bad this dinner was. Sorry to be so blunt but it was this bad.
   

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6. T

   Tammy

   Vancouver5 reviews

   5.0

   Dined on January 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were some of the best we have experienced in Cancun. Will be back
   

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   Crab House CancunResponded on February 27, 2025

   Thank you for your kind words! We're thrilled you had one of the best dining experiences in Cancun with us. We truly appreciate your support and can’t wait to welcome you back for another unforgettable meal!
   

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7. H

   Harlan

   Mexico City4 reviews

   5.0

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fue tremenda noche gracias a todos. Elambiente y la vista es increíble.
   

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8. A

   Ashley

   South Wales2 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal, service and fabulous sunset with great live music
   

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9. M

   Miguel

   Toronto2 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   buen restaurante, buen vista, buena comida y buen ambiente
   

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10. E

    Eryn

    Baltimore1 review

    2.0

    Dined on January 1, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    We went on New Year’s Eve and we received our drinks and foods relatively quickly. But then waited over 25 minutes for anyone to come up to our table and was without water/refill on our drinks/to check on quality of food/if we needed anything else. It then took another 20 minutes when asked for the check. The food was good.
    

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