Craft - Trade Hotel

Review summary

1. K

   Karen

   VIP

   Milwaukee

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Two of the three orders were completely wrong, when the waitress admitted she made the error, second she said the kitchen made it, but I don’t think it was written down correctly And think she had some fault of her own on it. Even though we had two hours before our show, we ran out of time to get the food correct so I had to send it back without eating. They did not charge for the food that was sent back because it was incorrect, but also didn’t offer an adjustment for all of the poor service and mistakes especially given that was not able to eat before the show because the order was incorrect. Would not go back.
   

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2. K

   Keven

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Good atmosphere. Food was fine nothing special. Service was okay.
   

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3. J

   Jean

   VIP

   Milwaukee

   25 reviews

   5.0

   25 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the vibe. Great service. Good food. Casual place to go before Bucks game.
   

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4. B

   Bert

   Milwaukee

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the chicken sandwich with fries and my son had the double smash burger. Both sandwiches were excellent. The server was excellent and made sure we felt welcome. This was my first time there and I will be back.
   

   Craft - Trade HotelResponded on December 11, 2024

   Thanks for visiting us! We're thrilled to hear that you and your son enjoyed your meals at Craft - Trade Hotel. It's wonderful to know that our service made your visit comfortable and enjoyable. We're glad that we could provide an excellent experience for you. We look forward to serving you again soon.
   

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5. K

   Keyton

   Chicago

   16 reviews

   3.0

   16 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Everything was just “fine”. There was nothing that stood out here.
   

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   Craft - Trade HotelResponded on December 10, 2024

   Hi Montrellk, Thank you for taking the time to review Craft - Trade Hotel. We're glad to hear that you found our service to be good, but we're sorry to hear that there was nothing that stood out for you. We always strive to provide a memorable experience for our guests and we're disappointed to learn that we didn't meet your expectations this time. Your feedback is valuable to us and we'll certainly take it into consideration as we continually work to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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6. J

   Jason

   Milwaukee

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, convenient to Fiserv, lively atmosphere, excellent service.
   

   Craft - Trade HotelResponded on November 21, 2024

   Hi, Thank you so much for your kind words and high ratings! We're thrilled to hear that you enjoyed our food and found it to be convenient. It's great to know that you appreciated our lively atmosphere and excellent service. We always strive to provide a memorable experience for our guests. Your feedback is valuable and we look forward to serving you again soon. Best regards, The Management Team
   

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7. J

   Joyce

   VIP

   Milwaukee

   24 reviews

   3.0

   24 reviews

   Dined on November 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   My tiny margarita was 18.00. I said no special tequila and got charged extra for something. Meal was good but that angered me
   

   Craft - Trade HotelResponded on November 20, 2024

   Thanks for the feedback, JoyceB! We're glad to hear that you enjoyed your meal at Craft - Trade Hotel. However, we apologize for the oversight with your margarita. We understand your frustration with the pricing and will review our policies. We hope you'll give us another chance to impress you with our food and service. Thanks again for your feedback.
   

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8. L

   Leslie

   VIP

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Reasonably priced food & drinks. Favorite spot before a Bucks or Marquette game!
   

   Craft - Trade HotelResponded on November 20, 2024

   Thanks for the review! We're thrilled to hear that you enjoyed your experience at Craft - Trade Hotel. It's wonderful to know that our food and drinks, especially our pre-game beverages, hit the spot for you. We strive to provide a great dining experience at a reasonable price, and we're glad we hit the mark for you! We look forward to serving you again soon.
   

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9. F

   Felicia

   VIP

   Milwaukee

   31 reviews

   5.0

   31 reviews

   Dined on November 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Will Be back again soon!
   

   Craft - Trade HotelResponded on November 19, 2024

   Thanks for the feedback, Foodlvr! We're thrilled to hear that you enjoyed both the food and service at Craft - Trade Hotel. It's always our goal to provide excellent food and service to our guests. We're looking forward to your next visit. Best wishes, The Management Team
   

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10. J

    Jan

    VIP

    Milwaukee

    1 review

    5.0

    1 review

    Dined on November 18, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Perfect place to have a quick bite to eat before a Bucks game. Food was great Had a smash burger and fries. And the wait staff were fabulous!
    

    Craft - Trade HotelResponded on November 19, 2024

    Thanks for the feedback! We're thrilled to hear that you enjoyed your meal at Craft - Trade Hotel. It's always a pleasure to hear that our food and service met your expectations. We're glad that our staff could make your experience enjoyable. We look forward to your next visit before your Bucks game. Thanks again!
    

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