Crawford's Social

Review summary

1. L

   Lori

   Salt Lake City

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Reservation for 7:30 for standard indoor table. Arrived a few minutes early & was told only outdoor seating was available (50 degrees outside) which I declined. Waited for 25 minutes for an indoor table. Was told by the hostess it was because Open Door allows overbooking of tables. There was no offer of cocktails, food for the wait. Once seated, we waited for more than 5 minutes for waiter. When she finally arrived she asked about water, but didn’t reference cocktail order. Waited for another several minutes for the water & when she came back then asked about cocktails & food. She was not engaging, basically did her job & nothing more. She didn’t make our NY eve dinner enjoyable. We ended up with a salad & pizza because we didn’t want to wait for our waiter to make it back to our table or the lack of ambience expected on NY eve. Basically, we were just another table. We’ve eaten at Crawfords a few times & the experience has been positive, wait staff was always on point. Last night was a total miss from the point of arrival until leaving.
   

   Is this helpful?

   Report
2. D

   Douglas

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Food was unimpressive and basic for prices Service was slow and unresponsive. The only thing that salvaged the night was watching other patrons get sloppy drunk Big disappointment
   

   Is this helpful?

   Report
3. S

   Stacy

   VIP

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great way to spend New Year’s Eve. We will definitely be back. Andrew is a great server
   

   Is this helpful?

   Report
4. M

   Matthew

   Los Angeles

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the vibe! Super stylish and comfortable! Food was great! Our server Laura was awesome! Nice way to ring in the new year!
   

   Is this helpful?

   Report
5. SR

   SimonRze

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great brunch. Wonderful service and excellent food.
   

   Crawford's SocialResponded 3 days ago

   Hi Simon, Thank you for your kind words! We’re thrilled to hear you had a great brunch and enjoyed the wonderful service and excellent food. We look forward to welcoming you back for another delightful experience soon! Cheers!
   

   Is this helpful?

   Report
6. H

   Holly

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It is a fun place to go with good food. Beautiful restaurant.
   

   Is this helpful?

   Report
7. A

   Amy

   VIP

   Los Angeles

   16 reviews

   4.0

   16 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good. Service was really good. Drinks are tasty but weak on the alcohol pour. 5 people with 4 cocktails plus dinner $320 before tip. Sides are small and very overpriced. i.e. Sweet Potato is $14. Great ambience
   

   Crawford's SocialResponded 3 days ago

   Hi Amy, Thank you for taking the time to share your experience. We’re glad you enjoyed the food, service, and ambiance, but we’re sorry to hear the portion sizes and drink strength didn’t meet your expectations. Your feedback about pricing and sides is appreciated, and we’ll take it into account as we strive to enhance the overall experience. We hope you’ll visit us again and give us the chance to make your next experience even better. Cin cin!
   

   Is this helpful?

   Report
8. R

   Ross

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again it was so good as always!! Can’t wait until our next visit…
   

   Crawford's SocialResponded 3 days ago

   Hi Ross, Thank you for your kind words! We’re thrilled to hear you had another great experience with us. We can’t wait to welcome you back for your next visit! Cheers!
   

   Is this helpful?

   Report
9. K

   Kami

   Los Angeles

   1 review

   3.0

   1 review

   Dined on December 25, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We visited Crawford Social Restaurant on Christmas Eve and made a reservation via OpenTable. Upon arrival, we were told that our reservation was for outdoor seating, which was a surprise since it was listed as “standard” on OpenTable with no mention of patio or outdoor seating. The staff explained that “standard” sometimes means outdoor seating during peak times, which makes no sense. Typically, restaurants allow you to specify indoor or patio seating, and there was no such option here. None of us were dressed for outdoor dining on a cold evening, and although they offered us outdoor seating options, they were not suitable for the weather or the occasion. We eventually noticed a small tabletop near the entrance with only two chairs. Despite being busy, we opted to sit there but had to ask neighboring tables for extra chairs since the manager did not feel comfortable requesting them on our behalf. This was meant to be a special, intimate Christmas Eve dinner, but the seating situation was far from ideal. We’ve been here before for drinks and appetizers, which we enjoyed, but this formal dining experience fell short. As for the food, it was a mixed bag: •The wings were flavorful but very dry. •The walnut shrimp was delicious, as always. •The Brussels sprout salad was a standout—perfect and a must-try. •The margaritas were strong and enjoyable. •One of our boys ordered pasta, which was too dry and had to be sent back; he opted for a pizza instead, which was excellent. •The chicken tenders were great, and the Shirley Temples were a hit, made with real cherries and bottled Sprite for a nice touch. The overall experience was disappointing for a Christmas Eve dinner. This restaurant is better suited for casual outings—sitting at the bar with drinks and appetizers rather than formal dining. A key takeaway: If you make a reservation, be sure to specify that you want indoor seating, as “standard” apparently means first available.”
   

   • 

   Crawford's SocialResponded 3 days ago

   Hi Kami, Thank you for your detailed feedback. We're happy to hear you enjoyed some highlights like the crispy Brussels sprouts, sweet and spicy shrimp, and Shirley Temples, but we’re truly sorry your Christmas Eve experience fell short. The seating confusion with OpenTable is something we’re addressing to make options clearer, and we regret the inconvenience caused by the arrangements and inconsistencies in the dishes. Your comments help us improve, and we’d love another chance to provide the polished experience you deserve. Thank you for sharing, and we hope to welcome you back in the future. Cheers!
   

   Is this helpful?

   Report
10. G

    GheeAnn

    Charleston

    1 review

    5.0

    1 review

    Dined on December 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The service was great she has been our waitress before & she is very pleasant. There’s not too much food to choose from specially seafood which is so limited. I was requesting anchovies on the side for my Ceasar’s salad & no anchovies available. The waiter said is in the dressing already which I could hardly taste .. I want the real anchovies that could be tasted on my palette. Ambience is good although inside is too noisy … spicy shrimp was heavily breaded & shrimps are too small all you can taste is the bread coating & has so much veggies more than the shrimp.
    

    Crawford's SocialResponded on December 24, 2024

    Hi GheeAnn, Thank you for your detailed feedback. We’re happy to hear that you enjoyed the service and the pleasant demeanor of your waitress—it’s always great to see familiar faces! We also appreciate your honest comments about the menu options, particularly regarding seafood and the Caesar salad. We’ll take your suggestions into consideration as we continue refining our offerings. We’re sorry to hear the spicy shrimp didn’t meet your expectations and that the noise level inside affected your experience. Your insights are valuable, and we’ll work to address these areas for improvement. We hope to have the chance to welcome you back and provide an even better experience next time. Cin cin!
    

    Is this helpful?

    Report