Dave & Buster's - Scranton

Review summary

1. J

   Jim

   Poconos

   8 reviews

   4.0

   8 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The entrees were very good, the appetizer not so much. Our server was very friendly, but it took forever to get our drinks from the bar initially, and refills were slow as well. Our server said the bar was busy, but we were sitting very close to the bar and noticed the bartender chatting with customers when she could have been filling drink orders. Overall not a bad experience, but the bar service could be improved.
   

   Is this helpful?

   Report
2. k

   kendra

   Poconos

   2 reviews

   2.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   We paid $90 for overcooked vegetables and steak that was burnt and not cooked to how we asked. The server barely came by and we were sat directly under the screen so it was so bright and hard to see the games. Overall the experience was terrible. Would not be spending our date nights out at this location again.
   

   Is this helpful?

   Report
3. C

   Connor

   Poconos

   1 review

   4.0

   1 review

   Dined on December 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   5/5 will definitely be back. Every aspect of dining improved from last time I visited
   

   Is this helpful?

   Report
4. K

   Korey

   Poconos

   1 review

   3.0

   1 review

   Dined on December 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Our server Jade was great. However seemed everything took forever. Drinks from the bar took a bit. Food, after ordered, took about an hour and a half to get. Wish the game area was bigger too, was pretty crowded.
   

   Is this helpful?

   Report
5. S

   Syrita

   Poconos

   1 review

   4.0

   1 review

   Dined on November 29, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The last two visits the waitresses that we had were not that attentive. We had to look for our drinks at the bar since they were sitting there for a long while waiting for the waitress to bring them to our table. One person from our table had to go to the bar and ask to take them to our table. If the restaurant was crowded there would be more of an understanding but it wasn't. We enjoy Dave and Busters. Also a new waitress, first day on the job..stepped in to help our table periodically,which was much appreciated. We hope to visit again
   

   Is this helpful?

   Report
6. J

   Jay

   Poconos

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wings and ribs were good had to pay for game card seperate 100 dollars from food — ouch. But had a great time!!
   

   Is this helpful?

   Report
7. J

   Jeanie

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   As a party of 15, we made a reservation. Our time was 6:15. We arrived a little early and we're told that there would be up to a 30 minute wait. We saw our table ready for a while and nobody came to seat us until we went and asked. Service wasn't great. Some of our food was forgotten and it took a long time to get drinks refilled. When the bill arrived, we did not realize there was a "service charge" and went ahead and added a tip. Our waitress who wasn't very good, ended up with a tip of about $120.00 instead of the $60. That wording is wrong. We found out that the "service charge" was actually a built in tip. Also, the $3.00 we had to pay for each play card we purchased us ridiculous. I used a self service machine. I, along with the rest of our party, will never return. This was our first experience and definitely our last.
   

   Is this helpful?

   Report
8. J

   Jay

   Poconos

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding the creamy chk pasta was outstanding, chicken strips were delicious and rib were out of this world
   

   Is this helpful?

   Report
9. S

   Sam

   Philadelphia

   1 review

   1.0

   1 review

   Dined on October 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was terrible. Waited over 20 minutes for a drink then another 20 to try to order food. My husband and I chose to pay for the 2 drinks we ordered and left. More than likely will not be returning.
   

   Is this helpful?

   Report
10. E

    Erica

    Atlantic City

    1 review

    3.0

    1 review

    Dined on September 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4

    Our server Kaitlyn was great. The people at the ticket counter to turn in for prizes were cranky. Your food leaves a lot to be desired. Very bland and not well prepared at all. I do like the bar area. I was unhappy that I had reservations for 8pm for 5:15 and they tried to shove all 8 of us in a 6 person booth as their host staff was very inexperienced.
    

    Is this helpful?

    Report