Dobson & Parnell

Review summary

1. c

   caroline

   Newcastle

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   good food, difficult to know prices as menu only had 3 courses pricing and we didnt want dessert. 5 people was £380. Only negative 1 of the party didn't want chips with their duck wellington and asked for any other type of potatoes. Was told could only have chips, when my cod dish came with a diferent type of potatoe. A fine dining place should have been able to accomodate this simple request.
   

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2. H

   Hellen

   Newcastle

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab Sunday lunch! Lovely experience- we’ll be back, thank you!
   

   Dobson & ParnellResponded 1 day ago

   Thank you so much for your lovely feedback! 😊 We're thrilled to hear you had a fantastic Sunday lunch and enjoyed your experience. We can’t wait to welcome you back again soon! 🥂🍴
   

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3. T

   Thomas

   Newcastle

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have visited D&P a few times now and will keep returning, we enjoyed our meals. A great menu to choose from and always very helpful when catering for my daughter who is gluten, lactose and dairy free. Food was great again and delivered by a great team.
   

   Dobson & ParnellResponded 1 day ago

   Thank you so much for your kind review! 😊 We’re thrilled to hear you’ve enjoyed your visits to Dobson & Parnell and that our team has been able to accommodate your daughter’s dietary needs. It’s wonderful to know you appreciate our menu and service—we’ll be sure to pass your compliments on to the team. We look forward to welcoming you back again soon for another great experience! 🥂🍴
   

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4. D

   David

   Hertfordshire

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Very good food, wine and lovely venue. We were unfortunate in that our waitress was unfriendly and provided a very poor welcome and service throughout. The other staff who came to our table were very friendly and were checking in on us. When food arrives be great for staff to explain the food , where it is sourced, how prepared etc. .
   

   Dobson & ParnellResponded 1 day ago

   Thank you for your feedback. We’re so glad you enjoyed the food, wine, and venue! It’s disappointing to hear that the service didn’t meet your expectations, and we sincerely apologize for the experience you had with your waitress. We’ll address this with our team to ensure we’re providing a welcoming atmosphere from start to finish. We also appreciate your suggestion about explaining the dishes upon arrival. We’ll certainly look into incorporating more details about the food and its sourcing to enhance the overall experience. Thank you again for sharing your thoughts, and we hope to welcome you back soon!
   

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5. D

   Donna

   County Durham

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Black pudding starter gorgeous. We paid for the matched wine option which was perfect. Staff very knowledgeable regarding both food and wine. Main course of chicken was again lovely but not very hot but other members of our groups was. Frangipan tart gorgeous. Only thing that marred our visit was the temperature in the restaurant, I’m aware they had problems but we were really cold and would probably have stayed longer enjoying the experience if we weren’t so cold. Other than that it was great.
   

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   Dobson & ParnellResponded 1 day ago

   Thank you for taking the time to leave such detailed feedback! 😊 We're delighted to hear you enjoyed the black pudding starter, matched wines, and frangipane tart—it’s wonderful to know the team’s knowledge and pairings hit the mark. We’re sorry the temperature in the restaurant impacted your visit. We appreciate your understanding as we work through the issue and will do our best to ensure a more comfortable temperature next time. Thank you again for your kind words, and we hope to welcome you back soon for an even better experience! 🥂🍴
   

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6. J

   John

   Lincolnshire

   1 review

   3.0

   1 review

   Dined on November 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The surroundings are nice and the staff are friendly and good. The kitchen was slow and for an 8pm booking, we received our main course after 9.30pm. The starters were good but the main was disappointing.
   

   Dobson & ParnellResponded 1 day ago

   Thank you for sharing your feedback. We’re glad to hear you enjoyed the surroundings and found the staff friendly and attentive. We’re very sorry to hear about the delay with your main course and that it didn’t meet your expectations. We understand how important timing and quality are, and we’ll be addressing this with our kitchen team to ensure a better experience next time. We hope you’ll give us another chance to provide the great dining experience we strive for. Thank you again for your review!
   

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7. J

   Jo-Ann

   Edinburgh

   2 reviews

   5.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st time at Dobson &Parnell. Food was amazing, staff were attentive and really friendly. Would recommend and will be back
   

   Dobson & ParnellResponded 1 day ago

   Thank you for your lovely review! 😊 We're thrilled to hear you enjoyed your first visit to Dobson & Parnell. It’s wonderful to know the food impressed you and our team made you feel so welcome. We can’t wait to have you back again soon—thank you for the recommendation! 🥂🍴
   

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8. D

   Drew

   Manchester

   5 reviews

   4.0

   5 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service and venue excellent, food decent without being exceptional, but overall a nice good value lunch
   

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   Dobson & ParnellResponded 1 day ago

   Thank you for your feedback! 😊 We're delighted to hear you enjoyed the service and venue and found the lunch to be good value. We appreciate your honest comments about the food and will share them with our team as we continually strive to improve. We hope to welcome you back soon for another visit and the opportunity to exceed your expectations! 🍴✨
   

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9. c

   chaitra

   Newcastle

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The level of customer service at this establishment was truly unparalleled. Each member of the team exuded genuine warmth and attentiveness, ensuring an exceptional experience. Even as we lingered until closing time, we never felt hurried—quite the opposite, in fact.Every dish we sampled was a culinary triumph, but the charred onions were simply sublime—a delightful blend of flavors that left a lasting impression. This restaurant seamlessly combines impeccable hospitality with gastronomic excellence, setting a gold standard for fine dining. Highly recommended !!
   

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10. P

    Peppi

    London

    4 reviews

    2.0

    4 reviews

    Dined on November 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    The food was average so for the price you pay, you are better off going to a pub. I had beef tartare for starters and the beef was bland, the egg yolk on top was hard and the crisps were so tough I almost broke my teeth trying to eat them. For mains I had pan fried fish of the day which was okay with some buttered potatoes and samphire. Pudding I had sticky toffee pudding which was average but could do with less sugar. Wine was great to be fair. French grand de cru saint emilion. service was good and they were very attentive but again food was so average.
    

    Dobson & ParnellResponded 1 day ago

    Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations and that the food fell short on this occasion. We pride ourselves on offering high-quality dishes and are disappointed that this wasn’t reflected during your visit. Your comments about the beef tartare, sticky toffee pudding, and other elements of your meal have been shared with our kitchen team so we can review and improve. We're glad you enjoyed the wine selection and attentive service, and we truly appreciate your kind words about our team.We hope you’ll give us another chance to provide the exceptional experience we strive for.
    

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