Dorrego's @ Hotel Valencia Riverwalk

Review summary

1. g

   gail

   San Antonio

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a hidden jewel inside the beautiful Hotel Valencia. Arrived early for our reservation but was joyfully greeted and seated. The service was wonderful, the food magnificent, and the cocktails were amazing. I keep coming back, just can't get enough of this place. We had, steak bites for our picky eater, she said didn't know which was better, the steak or the bread, l had Paella for the first time. A delicious dish full of clams, mussels, scallops and shrimp, Pollo al sarten, the best chicken we have ever tasted, cooked with lemon-garlic and thyme, and not one but two orders of the grilled provolone cheese served with pesto, tomatoes and crostini bread and set on fire at the table. Everything was beyond delicious! Not to mention our cocktails, highly recommend the espresso martini or the blackberry bramble. They also have a great selection of wines. However, as great as the food and drink was, they did not compare to the fabulous service we received. Thank you Dorregos for another wonderful experience. See you again soon!
   

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2. J

   Julie

   VIP

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our server, Esther, was wonderful! Unfortunately both of our steaks were undercooked and had to be sent back. The frites with my meal were also a little under cooked and not hot. That being said, Esther noticed immediately and worked to swiftly get it fixed. The manager also stopped by to apologize & applied a discount to our meal for the inconvenience. While we didn’t have the best meal, the service was enough for us to say we would come again. Everyone has a bad day once in a while!
   

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3. N

   Nancy

   San Antonio

   42 reviews

   4.0

   42 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was good but it took a long time to get our meals and the restaurant wasn’t that busy.
   

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4. P

   Patrice

   San Antonio

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanksgiving buffet does not disappoint. Something for everyone. Great day to spend time with friends and family rather in the kitchen. Multiple stations so you don’t feel like you are standing in line. Another great year made even better than last year. Truly a gem.
   

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5. R

   Ruben

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was spot on from beginning to end! Awesome customer experience!
   

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6. R

   Robbi

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Thanksgiving buffet was wonderful! The food was delicious and the ambience and service were first class. Well done Dorregos!
   

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7. A

   Amy

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was one of the best Thanksgiving brunches I have ever been to! A large selection of high quality items with excellent service. I put in my reservation that I would be coming with a one year old in a stroller and the hostess set us up in a nice quiet area with room for the stroller - and room for my 3 year old to run around without disturbing others. They were very accommodating, making our meal more relaxing and stress free. Will be coming back next Thanksgiving!
   

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8. L

   Loralie

   San Antonio

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our second time dining at Dorrego’s for a holiday. The staff at The Valencia never disappoints nor the staff of Dorrego’s. Everyone is courteous and accommodating and we have never had any problems at any event. The food is amazing and everyone should try it at least once in their lifetime. The pairings of flavors is top notch. We look forward to booking again.
   

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9. OT

   OpenTable Diner

   Charlotte

   2 reviews

   4.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We went in later in the evening for dinner on a Saturday night. Understandably, some items were no longer available. Our server was so kind and apologetic even offering to comp a meal that was ordered but no longer available. This is something that happens in restaurants and completely understandable. My only “complaint” is that everything seemed to take a while to come out, drinks and food, which was weird because it was the end of the evening and the restaurant was not busy at all. Dinner was delicious. Everyone really loved the flavors and the preparation. Desserts were not my favorite, but not bad. Cocktails were delicious. I would definitely go back if I am ever back in San Antonio.
   

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10. B

    Ben

    Austin

    14 reviews

    4.0

    14 reviews

    Dined on November 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5

    Cocktails were delicious and we love that they did not skimp on the booze. Dinner was good but my ribeye was overcooked. A new one was brought out and it was perfect. I am bothered by the fact that that a manager did not come to check on us.
    

    Dorrego's @ Hotel Valencia RiverwalkResponded on November 18, 2024

    Ben, we are grateful for the feedback. I'm delighted we corrected our mistake with preparing your steak to your standards. We take pride in ensuring our guests have a unique and wonderful experience. I do apologize for the missed opportunity to follow up with your satisfaction this evening. We can't wait for the opportunity to have you back to make an even better impression. Happy holidays! Kind regards, Annabelle Ramon Asst. Food and Beverage Director Dorrego's-Hotel Valencia Riverwalk
    

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