DUNE By Laurent Tourondel

Review summary

1. P

   Peter

   Fort Lauderdale

   4 reviews

   vip
   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Las Vegas hotel feel restaurant, very nice. Better food then LV, when tasting the food we were transported to Milan/Paris, Outstanding. We will be regulars. Thank you Chef Laurent Tourondel.
   

   DUNE By Laurent TourondelResponded 2 days ago

   Thank you for joining us at Dune by Laurent Tourondel.
   

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2. E

   Elizabeth

   Fort Lauderdale

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ben at the bar was attentive and professional. Michael our waiter was high-touch and provided excellent advice on what to order for 2 children.
   

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3. m

   michele

   Toronto

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Fantastic and attentive service. Super wine selection Lovely room with a great vibe. My filet mignon done blue was scorched so badly that the top 1/2 inch was inedible. I would have thought that the kitchen might have apologized or offered something to offset the main but they did not. I will give the Dunes another try and hope for a better result.
   

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4. B

   Bruno

   Montreal

   63 reviews

   5.0

   63 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait was a little longer than usual, but understandable as it was a Thanksgiving special menu. Once seated our waiter was cordial, concise and very knowledgeable. The food was fantastic, the wine pairing great. An overall great Thanksgiving Supper. Thank you.
   

   DUNE By Laurent TourondelResponded 3 days ago

   Thank you for joining us at Dune by Laurent Tourondel.
   

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5. J

   Jaclyn

   Atlanta Metro

   1 review

   vip
   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Terrible experience, didn’t get seated until 40 minutes after reservation, then all the food was sold out after we order.
   

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6. R

   Reno

   Milwaukee

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Went for Thanksgiving and had to wait over an hour to be seated when we have a reservation. Then they stuck us in the corner of the restaurant and no one came over to attend to us at any point after sitting down for over 15 minutes. Food was not good, cold, and they ran out of certain set menu options which were supposed to be included with the meal package. Worst experience and ruined our holiday. The restaurant did absolutely nothing to accommodate or make anything right. Terrible service and it’s too bad because this used to be a very classy and customer focused restaurant. They do not care about their customers or the experience at their restaurant.
   

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7. R

   Ronald

   Fort Lauderdale

   45 reviews

   vip
   1.0

   45 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   The reservation was for 6:30 pm, we were promptly seated and the waited for 20 minutes for the waitress to arrive. We got the sparkling water promptly, ordered our meal and a further 20 minutes later we got a basket of cornbread. We got half an hour later our appetizer and were informed that one of the 3 desserts were no longer available. We finally got at 9:15 our main course and were informed that our second choice dessert was no longer available. . Three hours after we sat down we got some half melted ice cream that they dared to call Gelato. We were not offered a price reduction, not even an apology. We quickly decided that it is the last time I set foot into that overrated third class pretentious restaurant
   

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8. N

   Nick

   New York City

   7 reviews

   1.0

   7 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server was amazing, the restaurant the kitchen the way staff the total experience was nothing less than horrible. We didn’t get our entire meal. We waited 25 minutes for a dessert that never came and this was over a $400 meal. They don’t live up to their reputation, it was a horrible experience and I will never go back. This was a holiday Thanksgiving meal and an anniversary dinner and it did nothing but disappoint .
   

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9. B

   Brent

   Fort Lauderdale

   10 reviews

   vip
   3.0

   10 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was fairly good but the service was terrible. Ruined the experience for sure. Then they added 20 percent gratuity which was NOT deserved. Felt forgotten about. Weee there for 2.5 hours for a prepared turkey dinner!
   

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10. M

    Michelle

    Salt Lake City

    1 review

    vip
    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had an amazing meal at Dune. The restaurant is absolutely beautiful!! Everyone should try it.
    

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