Earls Kitchen + Bar - Port Coquitlam

Review summary

1. K

   Kristi

   VIP

   Vancouver

   9 reviews

   3.0

   9 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Just not the Earls it used to be. Menu shrunk to bare minimum choices. My husband’s ribs were ice cold, my soup luke warm, warm spinach dip also cold. Service was horrible had to wait for drinks and plates to be cleared.
   

   Earls Kitchen + Bar - Port CoquitlamResponded today

   Hello Kristi, We thank you for your honest review, and apologize that your experience wasn't up to standard. I would like to get in touch with you over the phone and find out more about the dishes and service you recently received from us. If this is something you are open to doing, all I would need from you is an email with the best date/time to reach you. My email is aysha.george@earls.ca All the best, Aysha George- Guest Experience Manager
   

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2. K

   Karl

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls never fails to impress. Food was excellent as always. Service was great, a little slow at various points of the dining but it was busy and understandable. Loved the reed straws rather than plastic!! Well done on that!!
   

   Earls Kitchen + Bar - Port CoquitlamResponded 1 day ago

   Hello Karl, Thank you so much for the 5-star review! We are thrilled to hear you enjoyed your experience with us, as well as the dishes you got! I appreciate the detailed breakdown of your visit, and we look forward to serving you again soon! Cheers, Aysha George - Guest Experience Manager
   

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3. L

   Lou

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A reasonably priced option for good food choices and outstanding service.
   

   Earls Kitchen + Bar - Port CoquitlamResponded 4 days ago

   Hello Lou, Thank you so much for your 5-star review! I am so thrilled to hear that you enjoyed your experience here at Earls Poco! I will pass this message on to Sophia to let her know how highly you think of her service. We hope to serve you again soon, Sasha Lynne - Assistant Guest Experience Manager
   

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4. E

   Enrique

   Vancouver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So good… nice place and good atmosphere… The person who served us was very kind and pleasant at all times... her name was Sophia thanks!!!
   

   • 

   Earls Kitchen + Bar - Port CoquitlamResponded 4 days ago

   Hello Enrique, Thank you so much for your 5-star review! I am so thrilled to hear that you enjoyed your experience here at Earls Poco! I will pass this message on to Sophia to let her know how highly you think of her service. We hope to serve you again soon, Sasha Lynne - Assistant Guest Experience Manager
   

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5. J

   Joy

   Central Coast

   16 reviews

   4.0

   16 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   There were LOTS of fruit flies around us. Killed 3 during our time there, even covered my wine glass so nothing accidentally flew in. Otherwise, service was good and food was GREAT! When I walked into the restaurant and found 5 ppl standing at the hostess desk with all 10 eyes on me, it felt kinda intimidating.
   

   Earls Kitchen + Bar - Port CoquitlamResponded 4 days ago

   Hello Joy, We thank you for your honest review and apologize your experience wasn't up to standard. Fruit flies are definitely something we strive to eliminate and not a matter we take lightly. I appreciate the feedback and I will ensure the fruit flies are dealt with immediately. Thank you for your honest review and we look forward to serving you again soon! If you have any other questions or concerns please don't hesitate to reach out and send me an email, Aysha.george@earls.ca All the best, Aysha George- Guest Experience Manager
   

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6. R

   Rob

   VIP

   Vancouver

   64 reviews

   5.0

   64 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really busy Xmas season lunch but service was fantastic and food superb as usual!!
   

   Earls Kitchen + Bar - Port CoquitlamResponded 6 days ago

   Hello Rob , Thank you so much for the 5-star review! We are thrilled to hear you enjoyed your experience with us, and we look forward to serving you again soon! Cheers, Julia Ploss - Assistant Guest Expiration Manager
   

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7. A

   Azita

   Vancouver

   1 review

   4.0

   1 review

   Dined on December 19, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   I love the taste of Alfredo pasta at earls, but the chicken was burnt yesterday and it was a bit bitter, and the fries which we ordered were served 10mins apart! In general it was calm and nice
   

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8. R

   Ryan

   Vancouver

   16 reviews

   5.0

   16 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and good service. Atmosphere was consistent as the other times I’ve been to Earls.
   

   Earls Kitchen + Bar - Port CoquitlamResponded on December 19, 2024

   Hello Ryan, Thank you so much for the 5-star review! We are thrilled to hear you enjoyed your experience with us, and we look forward to serving you again soon! Cheers, Aysha George - Guest Experience Manager
   

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9. K

   Kim

   Vancouver

   15 reviews

   3.0

   15 reviews

   Dined on December 16, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I keep forgetting how dark and loud this location is. My 16 year old was asking if was just her eyes that everything was fuzzy. My husband also was complaining about the lighting and struggled to read the menu and then the lights dimmed even more. The food was mediocre at best. The chicken on my daughters Fettucine alfredo was so dry. The warm potato salad was under seasoned and so boring. The fennel slaw was watery and also so boring. The meal was underwhelming. The burger and fries was alright, and the prawn tacos were decent.
   

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10. K

    Katherine

    Vancouver

    10 reviews

    5.0

    10 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place for lunch. So many food choices. We were a party of 4 and everyone enjoyed their meals!
    

    Earls Kitchen + Bar - Port CoquitlamResponded on December 16, 2024

    Hello Katherine, Thank you so much for the 5-star review! I'm so glad we could accommodate you and your party with our dish choices. We look forward to hopefully serving you guys again soon. Cheers, Aysha George - Guest Experience Manager
    

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