Eataly Ristorante - Short Hills

Review summary

1. E

   Emily

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiting so long for this to open! Worth it! So delicious
   

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2. B

   Beth

   VIP

   New York City

   114 reviews

   4.0

   114 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food is decent, although the portions are quite small. They do not pay attention to details. For example, the menu described the specialty, (high priced) pasta we chose as being prepared in a Parmesan wheel, but it was simply served in a bowl. When we inquired about the Error, they said “oh we’re not allowed to have Parmesan wheels in New Jersey. “ OK then change your menu and change your price! The biggest flaw continues to be the front desk host and system that makes you wait no matter what time your reservation is, and then shows you to the worst possible table unless you complain. It’s also a tight space to wait for the tables that they delay you going to, so people end up standing over you or getting bumped into because they’re in the busy wine section of the store. Also, we bought caviar on the way out and one of the tins was spoiled and half empty. I will be calling the store tomorrow for a refund. Perhaps in another six months the operation will be tighter.
   

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3. I

   Irene

   New York City

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was great and very accommodating, however 2 of the 3 pastas we ordered were way too salty. A little overpriced for the portions we received. Would not return for this reason.
   

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4. M

   Marilyn1941

   New York City

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food & service were excellent. The only criticism I would have is a $4.00 charge for bread. That is not customary & I think they would sell more bread if they placed some bread on the table without charge.
   

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5. A

   Amy

   VIP

   New York City

   18 reviews

   3.0

   18 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   There were some items that we enjoyed:butternut squash ravioli, pizza and the cheese and meat board which was not served with bread. But the Caesar salad was bland and contained no croutons nor anchovies and also bland was the pasta with ragu sauce. The bread we did request was nothing special. If I return it will be for the pizza.
   

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6. Z

   Zack

   VIP

   New York City

   39 reviews

   5.0

   39 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent, well flavored and perfectly prepared - value was ok due to price/portion but definitely a flavorful experience. Happy holidays!
   

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7. M

   Michael

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family enjoyed a wonderful holiday dinner at Eataly. The staff was exceptional, our food was amazing and presented beautifully. We were so impressed throughout the entire evening.
   

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8. K

   Kevin

   New York City

   4 reviews

   3.0

   4 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was totally off. Never assigned a server, food came out in the wrong order, items left off Cesar salad and had to wait 20 minutes for someone to pick up my credit card. Kind of seemed like an orchestra without a conductor.
   

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9. H

   Helena

   Atlantic City

   7 reviews

   3.0

   7 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant but the food was kind of disappointing ( when comparing to the branches in Manhattan). Pizza crust a little dry, appetizer- squash bruschetta- below expectations, only desert- tiramisu - was really good. Service in need of improvements.
   

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10. M

    Marybeth

    New York City

    4 reviews

    2.0

    4 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    The appetizers were good but everything else was awful and overpriced. They served a salami and cheese platter without bread. My pasta as a main course was ice cold and about 4 fork fulls. Son's steak had no seasoning. Service was atrocious. I had reservations and we still had to wait for 25 minutes. I use a cane and there was nowhere to sit and no one offered me a seat. Servers arrived with main course before clearing the appetizer plates -- i had to tell them to clear them. I had to ask for grated cheese for our pasta. Dining room was dark and gloomy and the music they were playing was awful. And this was Christmas Eve. With so many fantastic Italian restaurants in NJ there is no reason at all to waste a meal out eating at Eataly. Completely disappointing.
    

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