El Cerdo Bourne End

Review summary

1. OT

   OpenTable Diner

   Dubai5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really good tapas restaurant - loved the atmosphere and beautiful setting over the river. Hard to get good tapas in the UK but this was surprisingly good - all dishes really tasty and good value for money - also a kids menu which was great for our 2 year old! Will definitely be back again and they also have live music some Fridays which is a bonus!
   

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2. S

   Sam

   Manchester9 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another excellent trip to El Cerdo. Delicious food and so nice to sit outside in the sun looking out on The Thames
   

   El Cerdo Bourne EndResponded 4 days ago

   Hi Sam, Thank you so much for your kind words and positive review of our restaurant. We truly appreciate your support and look forward to serving you again soon! El Cerdo Team
   

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3. J

   JOSE

   London1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we entered, the service was fantastic (specially Luke). Very patient and good at explaining dishes etc. the food can out with no hurry and we were able to enjoy the dishes without having to move on to next one. Special touch as they realised it was my wife’s birthday and they presented her with a tarta de Santiago with a candle (it’s all in the details). Even when leaving the restaurant they remembered names and this made us feel like we were not just another number to them. Couldn’t recommend enough.
   

   El Cerdo Bourne EndResponded on March 7, 2025

   Hi Jose, Thank you for choosing to dine with us on your wife's birthday, we are honoured to be a part of your celebrations! We are thrilled to receive your positive review of our restaurant, and we're particularly pleased to hear about the exceptional service from our team member, Luke. Providing outstanding service is at the heart of what we do, and your feedback reaffirms our commitment to delivering memorable dining experiences. Thank you for dining with us, and we look forward to serving you again soon! El Cerdo Team
   

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4. D

   David

   Buckinghamshire5 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visitors and definitely be back again - I'm sure it is fantastic in the summer with the patio area open. Service was very good, knowledgeable staff and very obliging. We arrived just as the evening special offer was closing but the manager was very good at honoring it. There were 4 of us and we pretty much sampled 1 item from the whole menu. Food was excellent, very tasty with the portions sizes ample for the four of us. We left filled and would recommend
   

   El Cerdo Bourne EndResponded on March 7, 2025

   Hi David, Thank you for choosing to visit us recently, we're so glad to hear you had an excellent first experience with us! Your positive feedback encourages us to continue our commitment to providing excellent dining experiences. We’re thrilled you enjoyed your time with us and hope to have the pleasure of serving you again soon! El Cerdo Team
   

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5. J

   Joy

   Berkshire5 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely atmosphere. Good service. Food great. When the sun is shining you could be in Spain
   

   El Cerdo Bourne EndResponded on March 7, 2025

   Hi Joy, Thank you so much for your positive review of our restaurant! We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon. El Cerdo Team
   

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6. c

   claire

   London1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here after a year of saying we would come! Could not recommend enough. Amazing cocktails and amazing food. Service was top notch. The chef came out to greek us and asl if we'd had a great time. Music was great and created a great atmosphere. Will be back!!
   

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   El Cerdo Bourne EndResponded on February 27, 2025

   Hi Claire, Thank you for your wonderful review of our restaurant! We’re delighted to hear that you enjoyed your first experience with us, and your positive feedback means the world to our team. We look forward to seeing you again and making every visit as enjoyable as the last! El Cerdo Team
   

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7. M

   Michael

   Berkshire1 review

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, well organised good value, great ambience. Ticks all the boxes!
   

   El Cerdo Bourne EndResponded on February 27, 2025

   Hi Michael, Thank you so much for your kind words and positive review of our restaurant. We truly appreciate your support and look forward to serving you again soon! El Cerdo Team
   

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8. V

   Vassilis

   London5 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Maybe because of the St Valentine’s meal offer, the experience was a bit disappointing this time. We had to wait 50 minutes to get seated, and the place was too crowded to enjoy. Ok, the staff was polite, the food very good. They let us finish our meal during closing time without interruption, so we will visit again. But never when they have an offer, that was a bad idea of the restaurant. They would have been full anyway, what was the point in that…
   

   El Cerdo Bourne EndResponded on February 19, 2025

   Hi Vassilis, Thank you for visiting us to celebrate Valentine's Day. We are glad to hear that you enjoyed our Spanish food, and that you were looked after by our staff. We are, however, sorry to hear about your wait to be seated. This is not our usual service, as we were extremely busy, under-staffed and without our Area Manager for the weekend. Your comments have been taken on board, and we will be working with the rest of the team to improve going forwards. We hope to see you soon, to provide you with an experience that is much more representative of our high standards. El Cerdo Team
   

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9. A

   A

   Berkshire2 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   I’m afraid of Valentine’s night was a flop for us. We arrived and had to wait 10 minutes to be greeted. Once at our table we were left for around 30 minutes until someone took our drinks order which never arrived. We waited for 45 minutes with no food or drink, the staff were quite obviously busy but there were no smiles at all from them. It was a disappointment. We decided to leave as we knew we weren’t going to be eating until very late. The couple next to us had only just had their starter delivered and they had been there for one hour longer than us. We went to another local restaurant, were greeted straight away and our drinks were given to us pretty much straight away. We ordered and our food came within a very good amount of time (by this time it was around 9:30pm). More motivated staff needed, and more staff training. Maybe they took on too many covers. NB. I had to guess re review of food as we didn’t eat.
   

   El Cerdo Bourne EndResponded on February 19, 2025

   Hi A, We are terribly sorry to hear about the poor service you received on Valentine’s night. Our director has already spoken with you and has assured you that this is not our usual service. Our staff receive frequently excellent reviews on their professionalism, and they are normally very happy, friendly and smiling. Unfortunately, on this occasion, we were extremely busy, short staffed and without our Area Manager. As discussed with our director, our Area Manager is going to call you directly upon his return from annual leave. We appreciate your patience as we investigate this matter and await the return of our Area Manager. El Cerdo Team
   

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10. A

    Adrian

    Bath2 reviews

    3.0

    Dined on February 12, 2025

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a lovely evening with excellent food and service. If there is one criticism the portions are very small even by tapas standards and the prices were more like central London than Bourne end.
    

    El Cerdo Bourne EndResponded on February 19, 2025

    Hi Adrian, Thank you for choosing to dine with us recently, we're delighted that you had a lovely evening with us—thank you for your kind comments about of excellent food and service! We continually monitor our prices with our surrounding competitors and other tapas restaurants. We source much of our produce from high quality suppliers in Spain, to provide authentic flavours and experiences for our guests. We are sorry that we did not live up to your price expectations on this occasion. We hope that we will see you again in the future! El Cerdo Team
    

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