El Torito - Milpitas

Review summary

1. C

   Coral

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   We had bad service… the waiter never came to check on us, we had to keep calling them for refills and to order. We had nothing to drink while eating and had to ask for refills and waters as well but didn’t arrive until after we finished eating. We also had to wait and ask for the bill, which took long as well. Appetizers were delicious but the dinner food was okay. The Sunday Brunch I think is better!
   

   El Torito - MilpitasResponded today

   Good Day Coral, truly apologize for the lack of service, your feedback is appreciated and share with the team to address all your concerns Thanks
   

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2. s

   sallie

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a fantastic time on Christmas Day. The food was great. The service was outstanding and everyone was enjoying themselves. Also great value. Five stars. Thank you, El Torito.
   

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3. M

   Michelle

   San Francisco

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was great we especially loved that our mimosas were always kept full 😂 services was great also
   

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4. L

   Lulu

   Hawaii

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Buffet style experience. Food was cold. None of it was good. Even the desserts were disappointing. Had reservations and they sat us next to the door to the patio and it was cold and we had a baby. Asked for a different table but they couldn’t help us. Too expensive for the value. Was nice that they were open for Xmas though.
   

   El Torito - MilpitasResponded 2 days ago

   Good Morning Lulu, truly apologize for the lack of service, your feedback is appreciated and share with the team to address all your concerns Thanks
   

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5. A

   Alicia

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and services was amazing. Thank you Vincent.
   

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6. D

   Dorothy

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, a lot of food choices, and tasted great!
   

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7. M

   Mary

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The minute you enter the restaurant, you are welcomed and treat well. Yes, the noise level was a little high but it was very full of families enjoying their Christmas feast. The food was delicious and enough variety for everyone in your group. The staffs were very efficient but made you feel very welcomed. I would go back for the next holiday event. Price was very reasonable per person.
   

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8. L

   Lesleigh

   Kansas City

   11 reviews

   4.0

   11 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   ← El Torito VIEW BUSINESS 11 months ago Absolutely fantastic chain of Californial Mexican restaurants. The atmosphere, food and service are always on point, no matter the location. The chips and salsa are delightfully vibrant flavors, with fresh, perfectly crispy chips. Their spicy salsa is fire. Our server was helpful and prompt, answering any questions and making suggestions. Happy hour options are extensive and offered Monday through Friday at participating locations, you can check their website to see who's participating
   

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9. N

   Neda

   VIP

   Atlanta Metro

   9 reviews

   1.0

   9 reviews

   Dined on December 20, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 2

   We had a reservation for lunch. When we got there, there was a party of 5 which walked in as we walked in but before us. After about 10 minutes a person showed up to greet patrons and asked them first how many were in the party and then asked us and I mentioned that we had a reservation, That party (who did not have a reservation) was seated before us!! After that we waited another 20 minutes to be seated! I know they were busy but what is the purpose of making a reservation????? When we finally were seated, all of a sudden a party of about 30 people went for the buffet which meant another 20+ minutes to get food. when I mentioned our frustration I was told that they (the 30 people) had a reservation.... HELLO.... SO DID WE!!!!!
   

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10. M

    Marina

    San Francisco

    1 review

    2.0

    1 review

    Dined on December 18, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Unfortunately, this location has gone downhill in a major way. The food was definitely NOT acceptable. I hosted a Holiday luncheon for 8 people - ordered the combo fajitas, all who ordered these got a 3 oz piece of gristled steak, which looked as though it was cut with the dullest butter knife in existence. I complained to the manager that this was simply unacceptable - considering the price of the dish. He agreed to give me another serving. When it came out - it looked as though it was cooked from frozen. Grey, cut with a dull butter knife, and simply unappetizing. I will not be returning.
    

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