Elephant & Castle - Beacon

Review summary

1. R

   Ruth

   Dublin

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   This was a real let down. Service was fine but the food quality was terrible. The chips tasted like they had just been reheated and the salad was the worst and cheapest ingredients I have ever had. It also took 40 minutes from when we entered, sat, ordered, got food, ate, paid bill and left. For a party of 5 that's way too fast. Even my 5 year old said, I am giving this a double thumbs down
   

   Elephant & Castle - BeaconResponded 2 days ago

   Hi Ruth, Thank you for taking the time to leave us a review. I'm very sorry your experience this time didn't live up to the high standard we try to achieve. We will certainly look into why this happened to ensure this doesn't happen again and hope to welcome you back in the future. Regards, E&C Team
   

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2. E

   Eloisa

   Leinster

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the chicken wings. The lady who attended to me was really nice and kind.
   

   Elephant & Castle - BeaconResponded on December 19, 2024

   Hi Eloisa, Thank you for taking the time to leave your 5-star review. We look forward to welcoming you back to Elephant and Castle Beacon in the near future. Regards, E&C Team
   

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3. R

   Ronan

   Dublin

   1 review

   4.0

   1 review

   Dined on December 17, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Very friendly service with only minor point restaurant forgot reference to a birthday at our table which would have been nice since a special birthday 🎂
   

   Elephant & Castle - BeaconResponded on December 19, 2024

   Hi Ronan, Thank you for taking the time to leave your 4-star review. We will certainly look into why this happened to ensure this doesn't happen again and hope to welcome you back in the future. Regards, E&C Team
   

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4. C

   Caroline

   Dublin

   1 review

   4.0

   1 review

   Dined on November 9, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food. Very helpful staff. Reasonable enough prices. Beautiful decor. Lovely ambience.
   

   Elephant & Castle - BeaconResponded on November 10, 2024

   Hi Caroline, Thank you for taking the time to leave your 4-star review. We look forward to welcoming you back to Elephant and Castle Beacon in the near future. Regards, E&C Team
   

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5. M

   Mark

   Dublin

   1 review

   4.0

   1 review

   Dined on October 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely meal, great service. Obligatory service charge a bit steep for a family of 6 but will still come back
   

   Elephant & Castle - BeaconResponded on October 31, 2024

   Hi Mark, Thank you for taking the time to leave your 4-star review. We look forward to welcoming you back to Elephant and Castle Beacon in the near future. Regards, E&C Team
   

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6. V

   Vivienne

   VIP

   Dublin

   9 reviews

   4.0

   9 reviews

   Dined on October 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very enjoyable meal. The nicest elephant & castle restaurant I've been to. Great service.
   

   Elephant & Castle - BeaconResponded on October 20, 2024

   Hi Vivienne, Thank you for taking the time to leave your 4-star review. We look forward to welcoming you back to Elephant and Castle Beacon in the near future. Regards, E&C Team
   

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7. J

   Jacqueline

   Limerick

   10 reviews

   3.0

   10 reviews

   Dined on October 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   It was pretty much dead for a thursday night which obviously isn't the restaurants fault. However they couldn't get us out fast enough and from well before 9pm it was made clear that we needed to go. They even gave us the bill without us asking. We felt like an inconvenience more than anything to be honest.
   

   Elephant & Castle - BeaconResponded on October 18, 2024

   Hi Jacqueline, Thank you for taking the time to leave us a review. I'm very sorry your experience this time didn't live up to the high standard we try to achieve. We will certainly look into why this happened to ensure this doesn't happen again and hope to welcome you back in the future. Regards, E&C Team
   

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8. M

   Martin

   Dublin

   2 reviews

   5.0

   2 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Simple meal for two late on a Sunday evening. Good food, well served. Venue was quiet at the time, but this suited us well.
   

   Elephant & Castle - BeaconResponded on October 15, 2024

   Hi Martin, Thank you for taking the time to leave your 5-star review. We look forward to welcoming you back to Elephant and Castle Beacon in the near future. Regards, E&C Team
   

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9. DM

   DebM

   VIP

   New York City

   8 reviews

   4.0

   8 reviews

   Dined on October 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Elephant & Castle is a go-to. A little disappointed last night. Nachos portion was small and service was slow. Usually not the case so still recommend and will return.
   

   Elephant & Castle - BeaconResponded on October 7, 2024

   Hi Deb, Thank you for taking the time to leave your 4-star review. We will certainly look into why this happened to ensure this doesn't happen again and hope to welcome you back in the future. Regards, E&C Team
   

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10. M

    Mark

    Dublin

    1 review

    2.0

    1 review

    Dined on September 28, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3

    I ordered the chicken burger, and while it was fine, the chips were soggy, and the presentation looked like everything was just slapped onto the plate. My wife had the crispy battered fish, but it was no more crispier than the chips.
    

    Elephant & Castle - BeaconResponded on September 30, 2024

    Hi Mark, Thank you for taking the time to leave us a review. I'm very sorry your experience this time didn't live up to the high standard we try to achieve. We will certainly look into why this happened to ensure this doesn't happen again and hope to welcome you back in the future. Regards, E&C Team
    

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