EMei

Review summary

1. OT

   OpenTable Diner

   Philadelphia4 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food and ambiance were good. We had a reservation and still had to wait for our table for an extra 20 mins though. Poor planning.
   

   EMeiResponded 1 day ago

   Thank you for your feedback! We're glad you enjoyed the food and ambiance. We apologize for the wait despite your reservation and appreciate your patience. We'll work on improving our timing to ensure a better experience next time. We hope to see you again soon! Warm regards, EMei
   

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2. d

   david

   Philadelphia3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great. Service was friendly and helpful. Would have liked a table up front instead of in back. But still worth it!
   

   EMeiResponded 1 day ago

   Thank you for your kind review! We're so glad you enjoyed the food and service. Your recognition is the greatest encouragement for us. We look forward to welcoming you back soon! Warm regards, EMei
   

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3. J

   Jaclene

   Orlando2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love coming here. the food is sooooo good. Especially love the Stir-Fried Snow Pea Leaves with Garlic and Crispy Walnut Shrimp with Fried Rice Noodles
   

   EMeiResponded on March 11, 2025

   Thank you for the fantastic review! We're so happy to hear you love the food. We can't wait to have you back for another great meal! Warm regards, EMei
   

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4. N

   Nazneenfoodie VIP

   Philadelphia9 reviews

   2.0

   Dined on March 8, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Food was mediocre. Tiny bar and a lot of people added up to a long wait for cocktail orders … boring orange chicken… would not go back
   

   EMeiResponded 7 days ago

   Hi Nazneen, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations. We strive to provide delicious food, great service, and an enjoyable atmosphere for all our guests. We understand that wait times can be frustrating, especially during busy hours, and we’re always working on ways to improve efficiency. As for the orange chicken, we aim to balance classic flavors with quality ingredients, but we appreciate your input and will review it with our culinary team. We’d love the opportunity to make things right and show you what we’re truly about. If you’d be open to it, please reach out to us directly—we’d love to invite you back for a better experience. Best, Anna, Manager at EMei
   

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5. TN

   ThomasN VIP

   New Jersey24 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food…wonderful server..nice drinks from the bar. We ordered 5 entrees to share plus rice and lo mein..all come Ala carte..all very good.,only thing I would change is they have 6 inch plates..really should be a little bigger.
   

   EMeiResponded on March 11, 2025

   Thank you for the great review! We're so glad you enjoyed the food, service, and drinks. Looking forward to serving you again soon! Warm regards, EMei
   

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6. A

   Alexander

   Greater Boston1 review

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a fantastic dinner celebrating a birthday in one of the private rooms offered by E Mei in the back of the restaurant. They can accommodate up to 12 diners comfortably with some flexibility up to 13-14 if needed. We had 12 adults comfortably seated. For the private room, the restaurant requests a $350 minimum, which was not a problem for us to hit with drinks. The service was fantastic with orders collected without issue. Food was exceptional with several diners new to Szechuan cuisine, and several who were familiar with Szechuan from other restaurants, commenting how much they loved the food and found it fresh and tasty. Spice level is adjustable and we enjoyed the variety of different spice levels. Favorite dishes included Chongqing spicy chicken (like popcorn chicken with lip numbing Szechuan peppercorns), spicy and sizzling sea bass (just be mindful this is a full fish so has bones), chilled sesame noodles (must try!), mapo tofu, dry-fried green beans, scallion pancakes, and many more. Our only feedback was that the air conditioning was either too cold (or too hot after we asked for it changed) so a few individuals had challenges getting comfortable and also the rooms for private dining were a bit bare so did not have the same beautiful interior as the rest of the restaurant.
   

   EMeiResponded on March 5, 2025

   Thank you for celebrating with us and for your thoughtful review! We're delighted to hear that you enjoyed the food, service, and private dining experience. It’s wonderful that both newcomers and seasoned Szechuan cuisine lovers appreciated the flavors and spice levels. Our staff is always happy to assist you at any time. We hope to welcome you back for another fantastic meal soon! Warm regards, EMei
   

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7. M

   Meghan

   Philadelphia4 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and the portions were large. Really happy the server informed us that portions were large enough to share so we didn't over order.
   

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   EMeiResponded on March 4, 2025

   Thank you for your kind review! We're so glad to hear you enjoyed the food and that our server was able to help with the portion sizes. We look forward to welcoming you back soon for more delicious dishes! Warm regards, EMei
   

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8. b

   babar VIP

   Washington DC2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious gluten free options, the best!!a mist stop for anyone who eats gluten free
   

   EMeiResponded on February 25, 2025

   Thank you for your review! We're so glad you enjoyed our gluten-free options. We appreciate your support and hope to see you again soon! Warm regards, EMei
   

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9. R

   Raymond

   Philadelphia1 review

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Food was good, but pricier than I would like. I order tea smoked duck (half) which was 30 bucks. I had a reservation at 7 but still had to wait 25 minutes for my table. Also, one of the servers tried to take away my plate while I was still eating. They really want you in and out it seems, at least during busy hours.
   

   EMeiResponded on February 25, 2025

   Thank you for your feedback. We're glad you enjoyed the food. We apologize for the rushed service—that's not the experience we want for our guests. We'll share your comments with our team to improve. We appreciate your visit and hope to provide an even better experience next time! Warm regards, EMei
   

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10. R

    Randi

    Philadelphia5 reviews

    4.0

    Dined on February 16, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Amazing first experience here!! Food is delicious So many gluten free options which is great for my celiac son. Everything we had was so good
    

    EMeiResponded on February 18, 2025

    Thank you for the wonderful review! We're so happy to hear that you had an amazing experience with us, and that our gluten-free options worked well for your son. We can’t wait to have you back for more delicious dishes! Warm regards, EMei
    

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