Fall Line Kitchen & Bar

Review summary

1. OT

   OpenTable Diner

   San Antonio

   1 review

   vip
   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience for friend’s birthday. Joe was amazing!
   

   Fall Line Kitchen & BarResponded today

   Thank you for the review. We agree, Joe is amazing. We love when our guests are celebrating a special day. Please come see us again soon.
   

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2. R

   Ryan

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you’re looking for a magical dining experience in Richmond, the Winter Wonderland Igloos at Fall Line Kitchen & Bar in the Marriott Hotel are an absolute must! From the enchanting setting to the impeccable service and phenomenal food, our visit was unforgettable. The igloos are cozy, beautifully decorated, and perfect for any occasion. They made us feel like we were dining in a private winter oasis! The food and drinks were incredible. The seasonal drinks were uniquely crafted by their talented server staff—a cool and personal touch that made the experience even more special. Each drink was a delightful surprise, and we couldn’t get enough! As for the food, everything we ordered was on point. The Japanese-inspired deviled eggs were a unique twist on a classic, and they were absolutely wonderful. The porcini-rubbed steak was cooked to perfection—scrumptious and full of flavor. The French onion soup came in a generous portion and was everything you could hope for on a chilly evening—rich, hearty, and delicious. We also added a side of asparagus, which was perfectly cooked, shareable, and the ideal complement to the meal. To top it all off, the service was exceptional. Jess, our server, was attentive, knowledgeable, and made us feel so welcome. She had great recommendations and added a personal touch to the evening. The general manager also stopped by our igloo a couple of times to check in, which really showed their dedication to making sure every guest has an amazing experience. From the stunning ambiance to the incredible food and standout service, this was one of the best dining experiences we’ve had in Richmond. Thank you, Fall Line Kitchen & Bar, for an unforgettable evening—we’ll definitely be back!
   

   Fall Line Kitchen & BarResponded today

   We can't thank you enough for the fantastic review. This is the perfect experience that keeps us trying so hard. You took the time to compliment the back of house staff and their dedication to excellent cuisine. Our servers enjoy when you have a great time, Jess is no exception. They are an outstanding member of our team. Your thoughtful insights are much appreciated.
   

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3. S

   Sloane

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is the epitome of excellence! The interior is absolutely beautiful. It's immaculate, with a decor that is warm & charming. The ambiance is serene & lovely. We went on Thanksgiving night. For such a busy night, the service was amazing. Every member of the staff that we encountered, was welcoming, friendly, & exceptionally professional. The food was outstanding! I had the roasted chicken & my husband had the steak. Both dishes were incredibly delicious! Fresh food that was prepared to perfection and beautifully presented. We were so happy with the lovely dining experience we had and we thank each & every wonderful staff member. This restaurant is not to be missed while in Richmond, VA.
   

   Fall Line Kitchen & BarResponded 5 days ago

   Wow, what a lovely review. Thank you so much. We always try to make the experience perfect and holidays are no exception. So glad we could make your Thanksgiving great. Your praise is much appreciated.
   

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4. M

   Michael

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Great food and friendly staff. Very noisey in the dinning room and had a hard time hearing the server. Also, they have exterior doors for patio seating that blasts interior diners with cold air. Very nice place overall to eat. One of the apps was undercooked and sent back without issue. Not a negative in terms of overall quality of food. Misfires happen. Will definitely come back, really enjoyed the Miso Halibut, and other party members spoke highly of the shrimp and grits and short ribs.
   

   Fall Line Kitchen & BarResponded 5 days ago

   Thank you for reviewing us. It helps us to improve on all the points that are mentioned. Our igloos have just started and we are working on a cold air barrier so everyone can be comfortable. It is great to hear that the service and food was enjoyable. We are looking forward to your next visit.
   

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5. C

   Cienna

   New Orleans

   1 review

   4.0

   1 review

   Dined on November 27, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was excellent. Came here for my birthday and the staff was very kind. We loved our server. Unfortunately we weren't thrilled with the food. While everything was plated beautifully and the food options were plentiful... we just weren't wowed by anything we ate. My halibut was smothered in sauce, we could hardly taste the crab in the crab hush puppies and a few of the other items were blah. Wasn't bad but wouldn't recommend.
   

   Fall Line Kitchen & BarResponded 5 days ago

   Thank you for taking time to let us know about your experience. It's great to hear that your service was fantastic, our team strives for excellence. Your notes on the food are also invaluable. We review and use these points to improve our service regularly. Much appreciated. Warm regards, The Fall Line team.
   

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6. D

   Donald

   Richmond

   5 reviews

   vip
   5.0

   5 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great holiday experience in the igloos. Excellent service, food was noteworthy. A bit expensive, but you get what you pay for
   

   Fall Line Kitchen & BarResponded 7 days ago

   Thank you so much for letting us know that you enjoyed your experience. We are so excited every year to offer the igloos and they just get more beautiful each time. Our team goes the extra mile to make sure your time is special. Please drop in again soon.
   

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7. c

   christopher

   San Diego

   10 reviews

   5.0

   10 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful from the service to the taste and presentation of the food. Beautiful location and fashionable ambiance!
   

   Fall Line Kitchen & BarResponded 7 days ago

   Thank you so much for the kind words. We love meeting new folks and making a fantastic impression. Stop in again.
   

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8. A

   Anup

   Chicago

   2 reviews

   vip
   2.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   The ambiance of the restaurant was great. The food all looked promising, but was either improperly cooked or overly buttered and greased. Host staff was wonderful but wait staff didn’t refresh my coffee or bother to ask. Additionally they did not ask if we wanted or needed anything else and simply delivered the check. We would have entertained more but after that gesture simply paid and left.
   

   Fall Line Kitchen & BarResponded on November 24, 2024

   Thank you for taking the time to let us know about your experience. I would like to apologize for the shortcomings. Our standards are very high and we will address this with our staff to better understand the inconsistency. Your feedback is invaluable to our process.
   

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9. G

   Gary

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anna server fantastic. Even though new you would think been there for years. Gb
   

   Fall Line Kitchen & BarResponded on November 24, 2024

   Thank you so much. Our staff is incredible, Anna included. We love hearing that they made your experience amazing. Please visit again soon.
   

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10. C

    Christopher

    Charleston

    7 reviews

    vip
    4.0

    7 reviews

    Dined on November 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Good brunch fare; slow but polite service given the limited menu options.
    

    Fall Line Kitchen & BarResponded on November 19, 2024

    Thank you for your review. It is invaluable to hear how we can continue to improve. Please visit us again soon.
    

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