Fallsview Grand Buffet

Review summary

1. S

   Stella

   Toronto

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   The service was horrible. They didn’t even come once to ask if we need anything. There were a lot of selections for foods but everything weren’t tasty.
   

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2. S

   Stefan

   Toronto

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not a lot of food options. Not very tasty. Too much money. Waitress is an airhead and kept forgetting my bill. Don’t go. Save your money!
   

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3. T

   Terri-Lee

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I felt for the cost it was mediocre and no one came back to even offer more drinks yet alone refill our water. Most of the handles on the buffet were dirty. It was overall low quality.
   

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4. C

   Claudia

   Toronto

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Precio demasiado alto para la calidad de los alimentos y los servicios recibidos. Reservamos con anticipación y la mesa que nos dieron fue en un lugar apartado y sin vista. El servicio de la mesera no estuvo bien. Nos dio una factura con errores y no fue atenta. No había ambiente de fiesta de año nuevo. Parecía cualquier otra noche. Tenían el mismo precio para los niños y los adultos…
   

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5. K

   Kim

   Toronto

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Everything about it was the most hideous experience I have ever had in a buffet and on New Year’s Eve
   

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6. T

   Tony

   Toronto

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   This is our third time at OpenTable for a New Years Gala, and the previous two times was amazing. The food was good. It was a larger variety, and cooked to perfection. This time around I was a little disappointed. Most of the food was dry not cooked well or overcooked. Especially the pasta we got ravioli that stuck together like a ball. We just thought for the money that we paid we would’ve had a more premium type of pay as in previous years, but that’s not what we got this time around. All I can say is bring it back to the way it was and I can assure you we’ll definitely come again. Between the cost of the Gala the food, gratuity and tax, it was a pretty hefty bill for 2 adults and one child, and we had soft drinks.. The staff was great, the service was great and the management is great, but the food was not what I expected, and for what we paid I unexpected better. Overall, my family had a great time, as the music was wonderful. The ambiance was wonderful and the service was wonderful once again the food needs improving. Thanks for a lovely evening Sheridan, we had fun.
   

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7. S

   Sonia

   Toronto

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Menu was suitable for adults… good value, but they add 18% service charge and then Ann other 15-18% gratitude… which is about half of what you pay for actual buffet… nothing kids friendly only pizza
   

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8. S

   Sunil

   Toronto

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Good variety. Food could have been warmer. Coffee not great. Service was good but not outstanding.
   

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9. K

   Kelly

   Toronto

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Went for the breakfast buffet. We were not able to see the falls from our table at all. The food was just okay. Tasted like hospital food. There are somehow 20 servers but none are able to help you. Very expensive for the quality of food and inability to see the falls if they decide to sit you away from the windows.
   

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10. B

    Brian

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined 3 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    I have been coming to The Sheridan for decades and this had to be the worst visit I have ever had and the sad part is I brought both my sons and their families and 4 grandkids and we had such poor service. Bad First Impression for them and I doubt they will be back. The one bright note was , as always is, The Fireworks. I booked this over 6 months ago and specifically requested a High Floor, floor 12 is not a very high floor, the lowest I have ever been on. I also requested a window table and we were on the dance floor where the kids could not even see tyhe windows, and No Waterfalls at all :-( Brian Perras / Caledon.
    

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