Fallsview Grand Buffet

Review summary

1. M

   Marilyn

   Toronto

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Can’t speak to the dinner buffet, but the breakfast buffet is pathetic. Dried Greek chicken dried premade omelettes were available along with greasy bacon, etc. so disappointed in the Sheraton having this type of a low class breakfast buffet
   

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2. OT

   OpenTable Diner

   Toronto

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   The service staff were lovely and checked in regularly. Drinks came quickly and plates were cleared quickly. Very poor selection of dishes, and the food was terrible. The chicken was dry, many of the foods were a bad consistency, and the fruit was bruised and gross looking. I felt physically ill after eating the pasta and lost my appetite almost immediately. Overall it was a bad dining experience. I was very disappointed to pay $50 per person when the only things I actually ate were salad and soup.
   

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3. C

   Carolyn

   Toronto

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice Family friendly place. Food was great! The staff we very helpful and friendly!
   

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4. R

   Ramy

   Toronto

   1 review

   3.0

   1 review

   Dined on January 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Difficult to call this a brunch it's ok to be defined as breakfast buffet and a very basic one too, not the expected breakfast of Sheraton hotels chain even. The view is nice must say but the service was slow and I had to ask for lifting up empty dishes of the table. Not sure if the hours defined for water park pkg (where u get kids eating for free) have anything to do with the quality of the buffet and variety of food prepared but to me it seems that there might be a different menu served in other hours.
   

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5. S

   Samantha

   Toronto

   1 review

   1.0

   1 review

   Dined on January 4, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   There weren't very many options, the hot stations were not full (mac and cheese was empty the entire time we were there, pizza was empty the entire time, shrimp rice took forever, mussels took forever). Our server ignored us after we were sat, only offered water did not ever reappear to ask if we wanted any other drinks. Had to ask for our bill 3 times, waited over half an hour for our bill with plenty of empty tables in the restaurant. Was NOT pleased for how much money we spent to have 2 half full plates of cold cuts and cucumbers.
   

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6. S

   Sarah

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on January 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Didn’t have smoke salmon benedict which is what I was looking forward to. Otherwise selection for a brunch is okay but very expensive. Make sure to give kids eat free coupon to get discount.
   

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7. N

   Nina

   Las Vegas

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   I enjoyed my stay and experience for breakfast buffet! Reading reviews made me hesitant but you get the best views here! Food was okay but I enjoyed my experience. All the servers and host were busy but they all were helpful when I asked or needed assistance.
   

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8. K

   Kate

   Montreal

   1 review

   1.0

   1 review

   Dined on January 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   This was so bad, especially since adults are charged $50 per person. The staff were lovely but the food was so horrible, don’t waste your money or time.
   

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9. B

   Brooke

   Toronto

   1 review

   1.0

   1 review

   Dined on January 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My dining experience was well below par, I had originally booked here due to the high ratings on TripAdvisor and the convenience as I was staying in the Sheraton. My seating was prompt, but sadly, I was not offered any drinks until I was almost finished my meal. I have asked multiple times and was told that a server was coming shortly. The soup was called, and plates for a few and far between. I had to wait probably five minutes in order to get a plate, The server at the right station wiped her mouth with a napkin prior to serving customers. I chose not to eat there. The rest of the food was either soggy or overcooked. Many diners I talked to experienced the same Issues. Although I do understand, the restaurant was busy, the Unsatisfactory Concierge and food were well below the price range. I had to ask staff to bring out cake as every single dessert was empty, and I was still hungry. The cake was honestly the best part. Thus Being the reason I gave one star. A half a star for the store-bought cake and another half due to the fact that there were cloth napkins, which I appreciated. I would not recommend friends or family or even complete strangers in that fact to this establishment nor will I be back.
   

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10. M

    Megan

    Toronto

    3 reviews

    1.0

    3 reviews

    Dined on January 2, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Minimal selection, servers did not remove plates promptly between and none checked in to see if there was anything they could get us - e.g., refill - they did however bring us the bill before we were even finished. Terrible! Not worth the price tag even considering the fact that kids eat free.
    

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