FastBreak at Hilton Orlando

Review summary

1. H

   Heather

   Alabama1 review

   1.0

   Dined on February 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We first waited 20 minutes for our drinks to arrive. We then waited over 45 minutes for our food and was told they were still waiting for 3 plates so we cancelled our order and ate our children’s leftovers- that were at the next table with another server. We were never offered an apology from our server and we still had to pay for our drinks which included gratuity. This is unacceptable!!
   

   FastBreak at Hilton OrlandoResponded on February 23, 2025

   We sincerely apologize for the disappointing experience you had with us. This is certainly not the level of service we strive to provide, and we're sorry for the delays and lack of communication during your visit. We understand how frustrating it must have been to wait, especially when the situation was not handled properly. Please rest assured that we will address this with our team to ensure it doesn’t happen again. We also appreciate your feedback regarding the gratuity and will take this into consideration. We hope you will give us another chance to make things right in the future.
   

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2. B

   Brittany VIP

   Orlando6 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Pancakes were mediocre and the coffee was terrible. Really struggling to keep the faith in Florida food. Where is the good breakfast around here?!
   

   FastBreak at Hilton OrlandoResponded 5 days ago

   We’re truly sorry to hear that your experience didn’t meet your expectations. We strive to provide great meals and excellent coffee, and it’s disappointing to know we fell short during your visit. Your feedback is invaluable, and we’ll be sure to share it with our team to make improvements. If you’re looking for good breakfast spots in the area, we’d love to offer some recommendations. We hope you’ll consider giving us another chance in the future.
   

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3. K

   Kenneth VIP

   Chicago33 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We sat by the door and felt a strong breeze until they closed the door. Then it was fine. Enjoyed the Super Bowl buffet and the table location.
   

   FastBreak at Hilton OrlandoResponded on February 10, 2025

   Thank you for the wonderful 5-star review! We’re glad to hear you enjoyed the Super Bowl buffet and your table location. We apologize for the breeze near the door, but we’re happy to know that it was resolved once the door was closed. We truly appreciate your feedback and hope to see you again for another great experience!
   

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4. J

   Jackie

   Baltimore1 review

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were very busy for Super Bowl Sunday, but Josh was great! And food was awesome!
   

   FastBreak at Hilton OrlandoResponded on February 10, 2025

   Thank you for the fantastic 5-star review! We’re so glad to hear that Josh took great care of you and that you loved the food. Even on busy days like Super Bowl Sunday, we strive to deliver an excellent experience, and it’s great to know we hit the mark for you. We look forward to welcoming you back soon!
   

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5. P

   Paul VIP

   Nashville66 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent special event for Super Bowl, everything was very well run and food/beverages, service were outstanding!
   

   FastBreak at Hilton OrlandoResponded on February 10, 2025

   Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you enjoyed our Super Bowl event and that everything, from the service to the food and beverages, exceeded your expectations. It was a pleasure hosting you, and we hope to welcome you back for more memorable experiences in the future!
   

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6. J

   John VIP

   Orlando6 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Javier was one of the best servers we have ever had. His personality was wonderful! He was attentive, friendly and helpful. We got the Buffy breakfast. The food was very good and the restaurant was clean and comfortable.
   

   FastBreak at Hilton OrlandoResponded on February 17, 2025

   "Thank you for your fantastic 5-star review! We're so glad to hear that Javier made your experience special—he truly is a star, and we’re lucky to have him on our team. It’s great to know you enjoyed the Buffy breakfast and found our restaurant clean and comfortable. We look forward to welcoming you back soon for another great meal and excellent service!
   

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7. E

   Elaine M

   Orlando3 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we had dinner during the Eagles vs Commanders championship game and the atmosphere was energetic. Our waiter was very polite and efficient, and our food was delicious! 
   

   FastBreak at Hilton OrlandoResponded on January 28, 2025

   Thank you for the wonderful 5-star review! We're so glad you enjoyed the energetic atmosphere during the game, and it’s great to hear that our waiter made your experience even better. We truly appreciate your kind words about the food as well! We look forward to welcoming you back for another amazing time.
   

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8. M

   Makayla

   Orlando1 review

   4.0

   Dined on January 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food and drinks service was 7/10 place wasn’t very busy waitress took a long time
   

   FastBreak at Hilton OrlandoResponded on January 15, 2025

   Thank you for your 4-star rating! We’re glad you had a positive experience. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know.
   

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9. J

   Jacob VIP

   New York City19 reviews

   4.0

   Dined on December 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a nice experience at the restaurant and our server Mackenzie was lovely and most accommodating of a special request. Only reason for 4 versus 5 stars was the limited menu.
   

   FastBreak at Hilton OrlandoResponded on December 10, 2024

   Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Mackenzie took great care of you and that you had a positive experience with us. We truly value your feedback regarding the menu and will keep it in mind as we continue to enhance our offerings. We hope to welcome you back soon for another great meal!
   

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10. T

    Tim VIP

    Orlando17 reviews

    5.0

    Dined on November 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, atmosphere and service! Highly recommend.
    

    FastBreak at Hilton OrlandoResponded on November 25, 2024

    Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food, atmosphere, and service. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
    

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