Fino Pizzeria & Cicchetti

Review summary

1. G

   Gareth

   London

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went here for my daughters birthday and had high hopes for this establishment but fairly disappointing, service was slow & generally poor. Just lots of small things that was wrong, no salt/pepper, no clean cutlery for mains after the starter, asked for bread with one the starters & then charged £4.50 for half a slice of bread. Overall disappointing.
   

   Is this helpful?

   Report
2. C

   Christine

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We dine here regularly. Unfortunately had to give a lower score than usual because my husband had ordered a medium steak which was more like a rare steak-taken away and recooked-still rare. The waitress came back to say we would not be charged-very fair. This experience in no way will prevent us going back as staff went out of their way to right mistake.
   

   Is this helpful?

   Report
3. J

   Jon

   Yorkshire

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Everyone is allowed an off night, and this was the first visit in maybe 10 times that it's been anything other than excellent. It was mainly due to poor communication by waiting staff (not knowing what was on/off the menu and bringing a salad we didn't want as a substitute - then doubling down and saying it was what we'd ordered. When we said we didn't want it, they told us they'd run out of what we'd ordered). They knocked money off the bill (we didn't ask them to, and we didn't check) but it's a shame for good food be overshadowed by patchy front of house. Like I say, everyone's allowed a bad night. We'll come again, and hope for a return to form.
   

   Is this helpful?

   Report
4. S

   Sarah

   Yorkshire

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   To be honest the food was very nice, everyone enjoyed what they had but… it all came out lukewarm at best. We were sat by the kitchen and there were no lights to keep food warm and I could see our food waiting to be served for longer than it should have been. The server also forgot to bring out the drinks that came with the meal. I also hate cold plates which didn’t help with the lukewarm food. It’s a shame as I say as both courses were lovely.
   

   Is this helpful?

   Report
5. A

   Angela

   Yorkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Gorgeous pizzas and Garlic bread. The staff were attentive and friendly at all times. A nice setting. Also good value for money Highly recommend, particularly for families.
   

   Is this helpful?

   Report
6. L

   Lauren

   Yorkshire

   2 reviews

   3.0

   2 reviews

   Dined on December 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Overall we had a pleasant dining experience, though the service wasn’t what we’ve come to expect at Fino, and the food wasn’t as good as usual. People that had pizzas said that they very much enjoyed their food, but the people who ordered pasta were underwhelmed. The burrata was more like mozzarella as it wasn’t as creamy as expected, and the lamb ragu was not worth the nearly £18 price tag - didn’t live up to the menu description and wasn’t overly warm. One pizza order was input wrong so got a calzone - thankfully they did remake the order, though this left one person behind everyone else in eating. Ordered one normal fries and one truffle fries but a bowl with two portions of normal fries was brought out. By this point we couldn’t be bothered reordering so that’s on us. Also didn’t have some drinks menu items including Diet Coke.
   

   Is this helpful?

   Report
7. A

   Angela

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely restaurant. Food and was service excellent.
   

   Is this helpful?

   Report
8. J

   Jenna

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food and service. Made an effort with daughter birthday. Always recommend
   

   Is this helpful?

   Report
9. A

   Anne

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, impeccable service. Went for lunch today, and thoroughly enjoyed it. The sea bass was perfect! Service was just right - staff there when we needed someone but never felt rushed. Prices very reasonable. Lunch menu offers something for everyone. Will definitely recommend! Thank you x
   

   Is this helpful?

   Report
10. D

    Dan

    Yorkshire

    1 review

    5.0

    1 review

    Dined on November 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was absolutely amazing and fresh, really nice to see the kitchen as they're cooking the food.
    

    Is this helpful?

    Report