Firebirds Wood Fired Grill - Carmel

Review summary

1. B

   Briannah

   Atlanta

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My waitress B.Ann was absolutely fantastic! I met a girlfriend for dinner and she treated us like we were the only table in the restaurant. I wish we had more time to spend with her as she was absolutely delightful!! After that level of service, I see why her regulars return! As long as she is there, I’ll continue to come back! EXCELLENT!!!
   

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2. R

   Rebecca

   VIP

   Indiana

   39 reviews

   4.0

   39 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our first time eating inside; the ambiance was relaxing. We have thoroughly enjoyed the patio seating in the past. Daniel was a 5 star server, committing our orders to memory instead of paper. He was attentive and friendly. Tomahawk pork chops were delicious! We will definitely return.
   

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3. S

   Stephanie

   VIP

   Indiana

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I ordered a trio with blt salad, sirloin, and brownie. Everything was delicious, the portions were generous. Our server was exceptional. Food was brought quickly and he took my plate away to package the extras to bring home. (It’s poor manners to scrape a plate at the table so I’m glad he did it for me). I wish all restaurants would package your food for you away from the table. He made fresh coffee for us and cleared the table of crumbs before bringing dessert. Great attention to details. High ceilings kept the noise level very low for a busy night. I will definitely go back. There are other items on the menu I’d like to try.
   

   Firebirds Wood Fired Grill - CarmelResponded 1 day ago

   Hi Stephanie, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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4. FF

   FlipFlopLover

   VIP

   Indiana

   14 reviews

   4.0

   14 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great meal. Great service. Need a bit more parking
   

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5. A

   Amanda

   Detroit

   16 reviews

   3.0

   16 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Place was very cool inside. Service and food was decent, but nothing amazing. Server was polite, but not very personable.
   

   Firebirds Wood Fired Grill - CarmelResponded 4 days ago

   Hi Amanda, We appreciate you taking the time to share your recent experience at Firebirds. We're genuinely sorry to hear that the quality of food fell short of our usual standards. Your feedback is valuable, and I'll personally share your review with our leadership team. Thank you.
   

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6. D

   Don

   VIP

   Indiana

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent value. Quiet enough for a business meeting. Super attentive service.
   

   Firebirds Wood Fired Grill - CarmelResponded 2 days ago

   Hi Don, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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7. P

   Preston

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoy eating at Firebird's. The food is great. I love their bread.
   

   Firebirds Wood Fired Grill - CarmelResponded 2 days ago

   Hi Preston, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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8. D

   Denise

   Indiana

   1 review

   5.0

   1 review

   Dined on February 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great place to eat. It was highly recommended and lived up to the hype. The service was great, fast, and delicious!
   

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9. B

   Billie

   VIP

   Indiana

   20 reviews

   2.0

   20 reviews

   Dined on February 22, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   First time - and likely last time - diners. Service was terrible. Waited over 45 min just to have bread delivered to the table while we were awaiting our food. Waiting over an hour to be served our meal is entirely unacceptable. Food was at best mediocre. We dine out every Saturday evening and are always in search of top quality dining experiences to add into our rotation, but I’m sorry to say Firebird’s just didn’t make the grade. I was rooting for it, too, because it is so close to where we live. Maybe just a bad night but total bill was high enough that it’s simply not worth the risk of giving it another try.
   

   Firebirds Wood Fired Grill - CarmelResponded on February 24, 2025

   Hi Billie, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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10. m

    michael

    VIP

    Indiana

    101 reviews

    5.0

    101 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    FOOD GREAT SERVER BARBARA WAS FANTASTIC...........................................
    

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