Firebirds Wood Fired Grill - Durham

Review summary

1. r

   radunckel

   County Durham

   3 reviews

   4.0

   3 reviews

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   The Food was excellent, but you would think making reservations a month in advance you wouldn't get stuck on a tiny table beside a large group of loud people. The isle was so tight that the waiters couldn't get by each other. Waiter never checked on us. It was an overall bad experience for our Anniversary. Only saving grace was the food.
   

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2. G

   Gerard

   Raleigh

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   On a very busy Christmas Eve, we had a snall(not unexpected) wait; again when we were seated. Once our server came, the evening flowed beautifully. Drink selection was varied, there were a few specials that were excellent, wait time was minimal, and all four meals were done to perfection. Dessert was a bonus, and everything was well timed. We had an event to attend after our meal, and we had no problem with timing. The evening was exceptional!
   

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3. K

   Kathy

   Raleigh

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love Firebirds. I enjoy going there. As usual the people were super friendly. Our server was very very nice. The food was delicious. The ambience was fine. The only problem was they’re short staffed. It was over 20 minutes before anyone even came to our table to offer us a drink. Not the waitress‘s fault, though she was amazing. There was just not enough staff for the amount of people that were there.
   

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4. M

   Michael

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great holiday meal. The service was great. Worth it
   

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5. R

   Robert

   Raleigh

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   the New York Strip was way too Faty. I had this dish several times over several holiday seasons and the quality of the steak is not the same.
   

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6. L

   Lacey

   Pinehurst

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Not great. Only order the steaks if u like the very smoky flavor of the grill.
   

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7. r

   richard

   Raleigh

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was very slow, probably very busy without enough help, lessened the experience
   

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8. M

   Maureen

   Orlando

   1 review

   5.0

   1 review

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service! We were a group of 6.
   

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9. C

   Chris

   Denver

   15 reviews

   5.0

   15 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistent and great for my business meeting. Will return
   

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10. B

    Brent

    Raleigh

    1 review

    3.0

    1 review

    Dined on December 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    We chose a 2pm reservation to avoid the lunch and dinner crowds... apparently this also means you get subpar service. We had to wave down for drink refills, to place our order, and even the dessert menu... The tip reflected the service.
    

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