Firebirds Wood Fired Grill - Gilbert

Review summary

1. C

   Connor

   Denver

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for my girlfriend and I’s 3 year anniversary & it was all perfect. Veronica was the best server we could ask for. She was very informative about the menu, and showed her skills with handling multiple tables at a time. The food was delicious, and we will be going back for our next anniversary.
   

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2. V

   Valerie

   Saskatoon

   5 reviews

   4.0

   5 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Last time our ribeye was delicious. This time undercooked and so much sinew. Ordered medium. Was very rare and cooked uneven. Was not happy with the quality of this steak!
   

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3. S

   Sean

   Phoenix

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here several times. Great steaks, service as usual.
   

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4. S

   Scott

   VIP

   Phoenix

   12 reviews

   1.0

   12 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 3

   Entres were excellent. Desert was horrible. Bread pudding: could have used a brick and it would have been better. Server was great. It took 1 hour and 20 minutes from the time we ordered to the time the food came. Kitchen was overwhelmed . Ordered lemonade when we were first seated. 15 minutes later I got it. How can they be that far behind when we got there at 5:00pm?? Not the servers fault. Very poorly managed restaurant. Can not recommend this place.
   

   Firebirds Wood Fired Grill - GilbertResponded 1 day ago

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with our email address so we can follow up further? Thank you.
   

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5. G

   Geri

   Phoenix

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   The restaurant overbooked and there was a 30-45 minute wait even though we had a reservation!
   

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6. R

   Rob

   Phoenix

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The restaurant was packed when we arrived for our 4:30 pm New Yearś Eve reservation, with lots of people waiting to be seated. We were given the option of a table in their enclosed patio or waiting an undetermined period for a table in the main restaurant area. We chose the less crowded patio and were happy with the decision. The table was great and our waitress (Alyssa) was attentive, competent and friendly. For the most part the meals were very good, except the salmon apparently came off a very hot grill as it was badly scorched in places. We nevertheless enjoyed our experience and will give the restaurant another try on some less hectic evening.
   

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7. A

   Annette

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very friendly waitress! Food outstanding- busy for New Year’s Eve but got us in pretty close to our reservation- noise level pretty good- drinks always good! Will definitely come back/ my favorite place
   

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8. s

   sandra

   Phoenix

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent and steaks were perfectly cooked to order. We couldn't have asked for a better experience. We will definitely be returning.
   

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9. M

   Mike

   VIP

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We celebrated our 33rd wedding anniversary, and the food and service was great, as always, many thanks to our server, and staff.
   

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10. P

    Pam

    VIP

    Phoenix

    25 reviews

    5.0

    25 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The ahi tuna appetizer is wonderful and the garlic sirloin with augratin potatoes were great as well! And love 1/2 off wine night!
    

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