Firebirds Wood Fired Grill - Montgomery

Review summary

1. J

   Julie

   VIP

   Chicago

   25 reviews

   4.0

   25 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was good. My prime rib had great taste just a tad undercooked. The $39.95 dinner offer with salad, entree, and dessert was a good value. Server Morgan was very engaged and attentive.
   

   Firebirds Wood Fired Grill - MontgomeryResponded 1 day ago

   Hi Julie, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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2. OT

   OpenTable Diner

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ashley was our server and she was awesome! Food was great. The clam chowder and the Chilean Sea Bass were phenomenal. Wine Down Mondays are always a plus!
   

   Firebirds Wood Fired Grill - MontgomeryResponded 1 day ago

   Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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3. N

   Nene

   Atlanta

   14 reviews

   2.0

   14 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Katie was not very attentive. However thru the night the manager did make corny jokes and it added to the mood! We sat and waited for refills and for the removal of our plates but she never came. I’m not sure what happened but she finally came back after we were done with dinner. Overall the food was bland and not worth the price. Service was mediocre at best
   

   Firebirds Wood Fired Grill - MontgomeryResponded 4 days ago

   Thank you so much for sharing your review, Nene. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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4. K

   Kyle

   Unspecified

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The person who answered the phone to take reservations was extremely rude and unprofessional. The food was not good.
   

   Firebirds Wood Fired Grill - MontgomeryResponded 4 days ago

   Thank you so much for sharing your review, Kyle. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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5. C

   Carol

   VIP

   Los Angeles

   97 reviews

   5.0

   97 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chloe was the best server! Tomahawk pork chop was outstanding as well as bread and carrots. My husband had the special drink--Honey Bear. It was outstanding!
   

   Firebirds Wood Fired Grill - MontgomeryResponded on February 28, 2025

   Hi Carol, Thank you so much for your wonderful review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!
   

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6. T

   Tina

   Alabama

   1 review

   5.0

   1 review

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the 3 course meal with Prime Rib and it was delicious.
   

   Firebirds Wood Fired Grill - MontgomeryResponded on February 28, 2025

   Hi Tina, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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7. D

   Demani

   Alabama

   2 reviews

   1.0

   2 reviews

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   I ALWAYS come to firebirds and chose to come here for my birthday dinner. Last night was by far the WORST experience I have ever encountered. The caesar dressing was sour, food was either overcooked or cold, glasses from the bar were dirty, I didn’t get my birthday dessert, etc. Last night put a damper on me ever returning.
   

   Firebirds Wood Fired Grill - MontgomeryResponded on February 24, 2025

   Thank you so much for sharing your review, Demani. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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8. A

   Ashley

   San Francisco

   1 review

   1.0

   1 review

   Dined on February 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   We had the worst tasting steaks we have ever had tonight. We do not intend to come back.
   

   Firebirds Wood Fired Grill - MontgomeryResponded on February 24, 2025

   Thank you so much for sharing your review, Ashley. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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9. B

   Bella

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My waitress Carmelia was WONDERFUL! She really spent time with me so that I would have the best experience! The only down point was when I had asked another waitress (older, dyed, dark brown hair) if you take Apple Pay. She said that the restaurant does take Apple Pay, but she seemed really irritated that I asked her a question. I saw her when I first came into the restaurant and the vibe from her was just “off”. But the food was wonderful and as I mentioned, talking with Canelia was wonderful. Wish I had time to come back again, I’m currently visiting from SoCal and my schedule is packed. So glad that I made it into Firebirds.
   

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10. D

    Dominique

    Alabama

    3 reviews

    2.0

    3 reviews

    Dined on February 17, 2025

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    Food was not good at all the wings was the only thing that was great to me. Waiter had low tone voice and seem like she didn’t want to be bothered honestly. I will not be going back here again
    

    Firebirds Wood Fired Grill - MontgomeryResponded on February 19, 2025

    Thank you so much for sharing your review, Dominique. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

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