Firebirds Wood Fired Grill - Orlando

Review summary

1. BH

   BrookeH

   San Francisco3 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   firebirds are starting to feel like a perkins and there’s no special service. The server wasn’t really listening a few times she got the temperature of my steak wrong and did not offer to fix it even though I told her she said I’ll let them know she didn’t get the toppings correct on my potato. It just felt like I was at a diner so for the price of the food if I wanted a Perkins, I would go to a Perkins.
   

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2. K

   Kay

   Orlando1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Server didn’t seem knowledgeable of menu server also seemed like she was either tired or exhausted even though we came in 15 minutes before closing due to a reservation that was said and it seemed like it showed that there were upset however they didn’t really kinda talk about the food options on the menu with being at the second time to the restaurant. The first time was a good experience, but the second time was definitely awful and to put the icing on the cake. When asked for us to go Coke to drink quickly said there is no to go cups. How can a restaurant properly be open and don’t have to go cups for customers that’s coming to a restaurant to pay you guys service for food definitely not ok
   

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3. S

   Stephen

   Orlando1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first experience with Firebirds. We will definitely be back.
   

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4. J

   Jennifer VIP

   Orlando11 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Wonderful service. Have not been in a while. Happy to have come back!
   

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5. R

   Rick VIP

   Baton Rouge2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The food was decent. Prices were fair. Service was not great. Maybe I just caught it on a bad night.
   

   Firebirds Wood Fired Grill - OrlandoResponded 4 days ago

   Hi Rick, We appreciate you taking the time to share your recent experience at Firebirds. We're genuinely sorry to hear that the quality of food fell short of our usual standards. Your feedback is valuable, and I'll personally share your review with our leadership team.
   

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6. B

   Beverly VIP

   Orlando28 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The restaurant wasn’t very busy, but the service was a little slack. We had to ask 3 times for refills on tea.
   

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7. d

   dinner

   Orlando2 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I had the tomahawk pork chop, wife had the filet. Both were cooked perfectly and tasted great! Also they make a very tasty expresso martini !! Some restaurants aren't great at them but they were awesome here!
   

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8. OT

   OpenTable Diner

   Naples10 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated in the outdoor patio area. We had two shareable appetizers. We had great service. It was a relaxing atmosphere. I made a bathroom stop on the way out. The bathroom was clean and in good condition. We will definitely try other Firebird locations.
   

   Firebirds Wood Fired Grill - OrlandoResponded 6 days ago

   Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

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9. G

   Guido VIP

   Hamburg105 reviews

   3.0

   Dined on March 7, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Food was excellent again. But SERVICE sucks !!  After the food was delivered to the table the waitress never showed up again till she brought the bill without asking if we wanted to have dessert. No refill of drinks.
   

   Firebirds Wood Fired Grill - OrlandoResponded 6 days ago

   We appreciate you taking the time to share your experience, Guido. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. OT

    OpenTable Diner VIP

    Orlando3 reviews

    3.0

    Dined on March 2, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Food was decent. Steak was meh. Service was friendly
    

    Firebirds Wood Fired Grill - OrlandoResponded on March 6, 2025

    We appreciate you taking the time to share your experience. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
    

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