Firebirds Wood Fired Grill - Richmond - Short Pump

Review summary

1. M

   Michael

   Washington DC1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, the wait staff was very good and the Manager (Jennifer) was superb, she went above and beyond the call out duty to ensure a great night out!
   

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2. K

   Kristin

   Richmond1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place!! Can’t wait to go back with my family!!
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded 2 days ago

   Hi Kristin, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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3. R

   Richard VIP

   San Francisco4 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Took forever for drink, food and the check. Food was mediocre at best. Service was inattentive and we had to track down other servers for requests. There are better places in Richmond. On a scale of 1-10, this was a 4.
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded 2 days ago

   Dear Richard, Thank you so much for sharing your review. We’re sorry to hear about your experience and truly appreciate your feedback. Rest assured, it will be shared with our team to help us improve moving forward. Thank you again for bringing this to our attention.
   

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4. OT

   OpenTable Diner

   Richmond3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Server was excellent! Great menu choices for kids too!
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded 2 days ago

   Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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5. J

   John

   Baltimore12 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   4 of us enjoyed our time at Firebirds. 2 of us ordered the 3 item meal deal and 2 ordered a regular entree. Everything was very good and included pork chop, chicken, sea bass and sirloin. Everything was cooked perfectly and presently nicely. My creme brûlée cheesecake was very good but my friend's brownie was overcooked and dry and burned on the bottom. Our waitress offered to bring another one but she declined. We would recommend this restaurant for a nice dinner with friends.
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded 2 days ago

   Hi John, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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6. D

   Debbie

   Richmond7 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were excellent as always. They were very busy so even the manager brought drinks and food to the tables. Great experience. We’ll be back.
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded 2 days ago

   Hi Debbie, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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7. OT

   OpenTable Diner

   Charleston1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was a first time experience and it was wonderful. We were in town for a girls trip and chose to eat at Firebirds after a day of shopping in Short Pump. We were seated almost immediately for our reservation at 6. Our order consisted of the ranch rings (onion rings) for a starter, Caesar salad, BLT salad, filet mignon, loaded baked potato, and fire roasted corn. Everything was flavored, prepared, and cooked perfect! For dessert we had the crème brûlée cheesecake that is to die for! Our server was Anna and she was great, also Hannah came by and checked in on us too! I would highly recommend this place. 10/10 service, food quality, and price.
   

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   Firebirds Wood Fired Grill - Richmond - Short PumpResponded on March 4, 2025

   We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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8. V

   Volitta

   Orlando2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious as always. Jennifer our waitress was very attentive and offered suggestions. Even though the restaurant was crowded they still managed to seat us before our reservation.
   

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   Firebirds Wood Fired Grill - Richmond - Short PumpResponded on March 5, 2025

   Hi Volitta, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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9. T

   Tomica VIP

   Richmond28 reviews

   3.0

   Dined on February 24, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   My crab cakes were delicious and we loved the cheesesteak egg rolls. His burger was not hot, the cheese on the burger wasn’t melted. And the waitress took a long time to bring the ketchup and mustard, by then his sandwich was barely warm.
   

   Firebirds Wood Fired Grill - Richmond - Short PumpResponded on February 25, 2025

   Thank you so much for sharing your review, Tomica. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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10. H

    Harry VIP

    Richmond22 reviews

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Yesterday my wife and I and friends went to Firebirds for Sunday Brunch after church. What a tremendous meal. Our server was attentive, totally familiar with the menu and extremely prompt friendly and made great suggestions. The food was excellent, the steak and eggs Benedict that I had was cooked perfectly. My wife had the ribs and loved them, brining half home with her. In fact all of us brought food home.The couple with us had the steak and eggs bowl and the salmon, which they said were very good. The bread is DELICIOUS. While we’ve been to this Firebirds several times for lunch and dinner, this was the first time for brunch. We will definitely be back again, hopefully soon!
    

    Firebirds Wood Fired Grill - Richmond - Short PumpResponded on February 28, 2025

    Hi Harry, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
    

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