Fleming Mountain Grill

Review summary

1. W

   William

   New Orleans19 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great fried chicken and salad bar. My new favorite!
   

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2. R

   Regina

   Charlotte2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fleming Mountain Grill has a wonderful brunch menu! Food, service and atmosphere is far above standard!
   

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3. OT

   OpenTable Diner

   Richmond1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   The salad bar was amazing but the fried oysters were nothing but crispy pieces and our food was ice cold we didn’t even eat it we got a to go box
   

   Fleming Mountain GrillResponded 5 days ago

   Ms. Foxx, First and foremost, thank you for spending your anniversary with us. I am truly sorry that you did not have a good experience. I only wish these matters were brought to my/our attention last night. We would have immediately corrected any of our errors and would have attempted to a make up for any shortcomings. It is never our intent to serve cold food and I do not find it acceptable to do so. We are not perfect, but we try to be. And when we aren't, I fix it without question. My only goal is to make you happy with your experience here at Fleming Mountain. Again, I sincerely apologize to you and your husband. Sincerely, Roger Keeling - Owner
   

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4. E

   Elsie

   Richmond3 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was perfectly prepared as ordered. Michelle was our server and she is always excellent. She also prepares excellent drinks at the bar. The hostess greeted us with a friendly smile and made our entrance warm and welcoming
   

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5. W

   Walter

   Wilmington7 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Dinner was excellent including both food and service. Appreciate that the owner always comes by to say hello. Noise level is my only complaint.
   

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6. G

   Greg

   Richmond2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly recommend trying the brunch. It is excellent! Steak and eggs were delicious!
   

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7. OT

   OpenTable Diner

   Richmond1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening. The food and service were all very good.
   

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8. T

   Tim

   Richmond8 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Best salad bar around. Filet was excellent
   

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9. D

   Denise

   Wilmington1 review

   3.0

   Dined on February 23, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our experience did not begin well. We had a 5:15 reservation and we were not seated until 5:55. We were celebrating two birthdays. It was the actual day of our birthday! It was very disappointing to not be seated in a timely manner. When diners linger too long at a table, management needs to have a backup plan to make other seating arrangements for their guests. The staff apologized repeatedly, but I feel that they could have, at the very least, discounted our meals. The salad bar is exceptionally good. The entrees have mixed reviews. Five stars for the filets and three stars for the ribeyes. The wait time for our meal was nearly 30 minutes and the food was lukewarm warm and not hot. The meals are very pricey and I feel the service could have been much better. We all were unhappy with our experience, especially because we’re celebrating a special occasion.
   

   Fleming Mountain GrillResponded on February 24, 2025

   Denise, I am sorry you and your table were unhappy with your experience last night. I never want any of my guests to be unhappy for any reason and I feel terribly that I did not recognize your unhappiness last night. If I had known, or realized, that you were having a bad experience, I certainly would have done all things possible to rectify the situation and make it right for you all. I truly apologize that we failed you and the birthday celebration. We are here to serve our guests and make people happy. When we fail we do take it to heart, try to learn and seek to improve. Again, I am truly sorry and will attempt to make it right. Sincerely, Roger Keeling - Owner
   

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10. D

    Dakota

    Richmond1 review

    5.0

    Dined on February 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and staff, owner stopped by our table which is always nice to see as a customer!
    

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