Fleming's Steakhouse - Plano

Review summary

1. B

   Bob

   Dallas

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The restaurant was packed and extremely loud, so loud it was difficult to hold a conversation at our own table. Service was competent but extremely slow, drinks came warm, likely from sitting on the bar waiting to be picked up. Don’t know if they were understaffed or what but painfully slow. Don’t appreciate that the smallest filet is 10oz, not appropriate for ladies or even most of the gentleman. We have frequented the location but this was the most disappointing visit we have had.
   

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2. C

   Carletta

   Dallas

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fleming never disappoints. Celebrated our 15 yr. Anniversary
   

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3. T

   Tiffany

   Dallas

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Everything is amazing, I definitely will go back
   

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4. B

   Betty

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   For the second year in a row, we go there for Thanksgiving dinner had a reservation. Don’t get sat for over an hour to have dinner get seated and they tell us they’re out of the turkey dinner. We go to this restaurant all the time, but we will never go back for a special holiday meal. They just don’t know how to take care of that many people even with the reservation. You have to wait over an hour once you get there that’s very disappointing and frustrating.
   

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5. D

   David

   Dallas

   12 reviews

   vip
   4.0

   12 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Very disappointed to have a 6:15 pm reservation & not be seated until almost 7:20. The atmosphere was chaotic & frustrating. Management should have limited reservations on a holiday or limited tables to a time limit.
   

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6. a

   alex

   Orange County

   9 reviews

   3.0

   9 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have had dinner at FLEMINGS on Thanksgiving for 3 years (it’s a tradition now) and this by far the worst experience we’ve had. Food and service were excellent as always. MAJOR complaint. We had a reservation at 6:15 and weren’t seated until about 7:30. Clearly over booked. There were MANY upset customers. That is the only reason I didn’t give 5 stars. Nearly ruined the day for us but we met some very nice people at the bar who made the wait bearable.
   

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7. j

   jeff

   New Orleans

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 3

   Set a reservation for 6pm. Sat down to our table after 7pm. The crab cakes were cold. I got the lobster tales for $63 and they were good and tough. Service was awesome. Food was awful. $653 dinner that o could have microwaved better.
   

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8. C

   Clint

   Dallas

   4 reviews

   1.0

   4 reviews

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   We’ve had some great experiences at Fleming but our Thanksgiving service was terrible. Steaks were undercooked so badly that 4 at our table had to be returned to the kitchen and 2 of those had to returned for a second time. Super disappointing.
   

   Fleming's Steakhouse - PlanoResponded 6 days ago

   Hello ClintM, We're truly sorry to hear about your disappointing Thanksgiving experience at Fleming's Steakhouse - Plano. It's always our goal to provide our guests with exceptional service, and we're gutted when we don't meet expectations. We appreciate your feedback regarding the undercooked steak, and we assure you that we're looking into this matter. We hope you'll give us another chance to make it right and provide you with the wonderful dining experience we're known for. Fleming's Steakhouse - Plano Management Team
   

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9. J

   Joan

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thanksgiving dinner. Beverage soda, coffee or tea should have been included with dinner. $6 for half cup of coffee was ridiculous pricing.
   

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10. J

    Judy

    Dallas

    276 reviews

    vip
    4.0

    276 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    It was Thanksgiving so we had a bit of a wait for our reservation. Everything was very good in spite of how busy they were. Kitchen and service staff, valet worked so hard and it showed!
    

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