Flute

Review summary

1. A

   Alexandra

   Bath

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Unfortunately the value for money is terrible. The atmosphere was good, attentive staff. However food was so underwhelming. We ordered three starters, the scallops lacked salt, we were given a broken salt grinder, which after asking for this to be replaced, came back to us saying "no look, it does work". No, it did not. Was that the only salt grinder in the restaurant? I had to unscrew it to get some salt out. My partner ordered the fish and chips to which we were told they would check if "they had been able to get some more of" implying someone having gone to the shop to buy more fish? I would expect a fish and seafood restaurant be sourcing their key ingredients correctly, not from a supermarket. The portion was tiny, not worth £19 The portion of the sides we're laughable, £6 for dauphinoise potatoes, no larger than a mince pie. Ordering the wine, we we're encouraged into ordering 2x250ml, which was frankly unnecessary, just conveys "please spend more money". Overall very disappointing, expensive, quality is honestly very questionable, lacked flavour. We will not be coming back. Such a shame as the actual venue is well decorated and inviting but sadly what you see is not what you get.
   

   Is this helpful?

   Report
2. R

   Ruth

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 16, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   We arrived at the time of our booking and were told our table wasn’t ready yet, so we were seated out the back in the ‘octopus’ room which was empty and with no atmosphere. Lovely food, but they didn’t have two of the starters we ordered, and the food took a very long time to arrive. Our booking was at 7.30 and the starters didn’t arrive until nearly 9pm. They did give us a complimentary drink as way of apology. Food was delicious when it came.
   

   • 

   Is this helpful?

   Report
3. T

   Tim

   Bath

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This was a fantastic venue and made for a delightful romantic meal out for my partner and me. Although a small space, the ambience was great and there wasn't too much noise even though busy. The staff were all lovely to us, and provided excellent service - friendly, attentive, and helpful. Our food was overall very good, and drawn from a generous and imaginative menu. My prawn cocktail to start was a good portion, and the seafood linguine main was rich and spicy, although the squid in it was rather overcooked. My partner reported her starter to be the best scallops she'd ever eaten, and was likewise full of praise for the skate wing main. The wine list was excellently curated, and our accompanying bottle of prosecco was sensational and very reasonably priced for a restaurant. A great experience and would love to come again.
   

   • 
   • 
   • 

   Is this helpful?

   Report
4. P

   Philippa

   Bath

   1 review

   5.0

   1 review

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful evening in Flute - beautiful food and cocktails plus excellent service from Will. I loved the fact that there were several dairy free options to choose from. We will definitely return. Highly recommended!
   

   Is this helpful?

   Report
5. I

   Ian

   Bath

   16 reviews

   vip
   5.0

   16 reviews

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friday is specials day and so on the menu was a nice sea bass fillet and a whole sea bream waiting with our names on them. Beautifully cooked and presented and friendly staff to look after us. Our first visit will definitely not be our last.
   

   Is this helpful?

   Report
6. T

   Tim

   London

   3 reviews

   5.0

   3 reviews

   Dined on October 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were lucky to book on a quiet evening and were treated to warm, welcoming service and, of course, fine food.
   

   Is this helpful?

   Report
7. S

   Sally

   Bath

   1 review

   3.0

   1 review

   Dined on September 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We booked a table at Flute for a celebration meal. We were encouraged on booking to describe the celebration - but I don’t know why as it was never mentioned again. The decoration is nice and the restaurant has a nice feel to it. The food is excellent and was thoroughly enjoyed by all of us. But the service was inattentive - even ordering drinks took forever. And dessert cutlery plonked in the middle of the table with a “help yourself”. And despite arriving early evening into an almost empty room we were placed right next to the door on a table that felt crowded by people coming and going at the same time as being far too close to the couple having a romantic meal next to my elbow. My advice to the owners would be to train the staff, make sure there is always one of the team in the restaurant rather than at the bar and remove one table. That would make all the difference. A nice meal but not the celebration we’d hoped for.
   

   Is this helpful?

   Report
8. J

   Julia

   Kent

   6 reviews

   vip
   5.0

   6 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really lovely food. Even sides are imaginative and well cooked. Nice small menu indicating everything fresh and cooked to order. Nice wine list too.
   

   Is this helpful?

   Report
9. P

   Peter

   Hampshire

   2 reviews

   5.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was prompt, friendly and engaging. The food was very good, quality of the fish was spot on. The portions of each dish was right for us. Our main courses of hake in a hot and sour broth and seafood linguine were inventive and delightful. A very pleasant evening complemented by the staff, who were excellent.
   

   Is this helpful?

   Report
10. C

    Chris

    San Diego

    1 review

    2.0

    1 review

    Dined on September 7, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    For a restaurant that has a predominance of fish on it's menu, the shell fish shouldn't have required to be sent back as they were unopened when served. Some of the waiting staff didn't appear to know what they were doing.
    

    Is this helpful?

    Report