Fogo de Chao - Dallas - Addison

Review summary

1. N

   Nancy

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very hospitable and lovely environment. The salad bar is an experience
   

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2. k

   karen

   VIP

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Addison Fogo is amazing. Hoa, the Manager runs a smooth, impeccable, delicious, and incredible operation. They are at the top of our favorite places to eat. Whether we just choose the Market Table salad bar, or add a meat or have the Full Churrosco, we enjoy every bite and every moment in this restaurant. The food selection, high quality, ideal ambiance, excellent and attentive service all contribute to our enjoyment. We were there yesterday and already look forward to our next visit!
   

   Fogo de Chao - Dallas - AddisonResponded 1 day ago

   We're thrilled to hear that the Addison location is among your favorite places to dine! It's wonderful to know that Hoa's management and the attentive service enhanced your experience, from the Market Table to the cuts and Full Churrasco. If you're not already a member, joining Fogo Rewards can enrich your future visits with exclusive benefits. We can't wait to welcome you back soon!
   

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3. D

   Danielle

   Dallas

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Despite reservations we had to wait almost two hours to be seated because of double bookings online and walking being accommodated.
   

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4. R

   Robert

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Fogo de Chao is one of our favorite places to eat and we go there often. However, last night was a bad experience. We had a 7:00 pm reservation. When we arrived, they told us they were running behind and it would be a half hour wait. It ended up being over an hour wait for a table which is unacceptable with a reservation. They obviously oversold their reservations. Then we were seated in the far corner away from the kitchen so that they were running out of the best meats before they got to us. I the first half-hour the only thing that made it to our table were toasted cheese, sauage and slivers of one steak that was well done (I like my steak rare). We finally started getting good cuts at about 8:30 pm and had a nice meal. The wait staff was doing all that they could, but management messed up by not having enough staff or tables to match the people they made reservations for. They have been in business more than long enough to know how many parties they can handle on the holidays - they should have stopped taking reservation.
   

   Fogo de Chao - Dallas - AddisonResponded 2 days ago

   We appreciate your feedback and your loyalty as frequent guests, Robert. It's concerning to hear about the delay despite your reservation and the initial lack of variety in our cuts. We're sorry this impacted your dining experience. Our team is eager to address your concerns, so please reach out via our website contact form. Thank you.
   

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5. M

   Mark

   VIP

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great Christmas dinner. Unfortunately had to wait 30 minutes for the table, but wasn’t a big deal as it was easy to get to the party and have a pre dinner cocktail. As busy as it was, food and service were all excellent. Love this location. Thank you to all the team that took care of us on Christmas Day.
   

   Fogo de Chao - Dallas - AddisonResponded 2 days ago

   Mark, thank you for sharing your wonderful experience at our restaurant on Christmas Day. We're glad you enjoyed the food and service, and we appreciate your understanding during the wait. We look forward to welcoming you back soon!
   

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6. B

   Bridget

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience!! My family and I really enjoyed!! Thank you for being open on Christmas Day!!
   

   Fogo de Chao - Dallas - AddisonResponded 2 days ago

   We're so glad to hear you and your family enjoyed your time with us, Bridget! Thank you for choosing to spend Christmas Day at our restaurant. We're happy to have been part of your celebration and look forward to welcoming you back soon!
   

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7. S

   Sugar

   Dallas

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I greatly enjoyed lunch but bad service. Most of the workers are not attentive. I won't recommentd.
   

   Fogo de Chao - Dallas - AddisonResponded 3 days ago

   We're sorry to hear that your service was not up to par during your visit. We aim for attentive service and regret any disappointment caused. Our team would like to work toward providing you with a better experience. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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8. L

   Lyon

   Dallas

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just ok. Room for improvement. Too busy and rushy. Waiters all over themselves, crossing over themselves and us. Wasn't the right fit for us.
   

   Fogo de Chao - Dallas - AddisonResponded 2 days ago

   We regret to hear about your experience, and appreciate your feedback regarding the service pace and atmosphere. Our team would like to improve your next visit and ensure a more relaxing experience. Please reach out through our website's contact form to discuss further how we might serve you better in the future. Thank you.
   

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9. E

   Edgar

   VIP

   Dallas

   15 reviews

   4.0

   15 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Impeccable service and top notch food, except for a couple of missed steps. Servers of some items have to be waved incessantly to be served with sirloin and lamb.
   

   Fogo de Chao - Dallas - AddisonResponded 4 days ago

   We appreciate your kind words about our service and food, Edgar. However, it's concerning to hear about the service with sirloin and lamb. Our team strives for attentiveness, and your feedback helps us improve. Please reach out through the contact form on our website to discuss this further. Best regards.
   

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10. R

    Rita

    VIP

    Dallas

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lots of options specially you go on weekend. You can ask for special cut of meat and how you want it done so they tailor to your request. Very festive and manager Hoa is amazing !
    

    Fogo de Chao - Dallas - AddisonResponded 6 days ago

    Thank you, Rita! We're thrilled to hear you enjoyed the festive atmosphere and the customized cuts during your weekend visit with us. We're glad manager Hoa made your experience even more special. We look forward to welcoming you back soon!
    

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