Fogo de Chao - Irvine Spectrum

Review summary

1. DW

   DW13

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 1

   I specifically didn’t want the patio and we got sat on the patio which is fine I guess, but they couldn’t turn on the overhead heaters and they were out of propane for the standing heaters which really diminished our experience. Service was absolutely exceptional though. The folks working were friendly, helpful, and outgoing. It would have been an exceptional experience if we got to sit inside or if they could properly heat the patio.
   

   Fogo de Chao - Irvine SpectrumResponded today

   Thank you for sharing your thoughts on your visit. While we're pleased to know our team provided exceptional service, it's unfortunate that the patio situation impacted your overall experience. We'd like to discuss how we might better accommodate your preferences next time. Please reach out via our website contact form. Thank you.
   

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2. G

   Gilbert

   Orange County

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   A disappointing experience at the Fogo de Chão restaurant in the Irvine Spectrum,: The restaurant seemed overwhelmed by the volume of customers, and this affected the overall experience. Service "practically non-existent," staff likely did not attend to diners promptly or effectively. The food did not meet expectations. Specifically, the meat, which is central to the Fogo de Chão experience, was delivered infrequently. In addition, the salad buffet was described as "disgusting," poorly prepared or unappetizing. Requested the bill multiple times before it was made available. This experience will likely be their "first and last time" at this location, i strong dissatisfaction. Restaurant should not have taken so many reservations if it was unable to handle the demand.
   

   Fogo de Chao - Irvine SpectrumResponded 1 day ago

   Thank you for sharing your thoughts on your visit, Gilbert. We're sorry your experience didn't align with our usual standards. We strive for prompt service and quality, and it's concerning to hear this was not your experience. Please contact us through our website so we can address your concerns and work toward better service.
   

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3. M

   Mike

   Orange County

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   $71 per person for all you can eat chicken..grilled chicken, garlic thighchicken, garlic breast chicken, bacon wrapped chicken, chicken chicken chicken. We came here before and enjoyed it so we came again but $71 for all you can eat chicken was pretty memorable to not to come back again.
   

   Fogo de Chao - Irvine SpectrumResponded today

   We appreciate your feedback and are sorry to hear your recent visit didn't meet your expectations. We would love to understand more and work toward a better experience for you. Please reach out to us through the contact form on our website so we can address your concerns. Thank you.
   

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4. S

   Silvana

   Tucson

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I'm brazilian, and this is not an authentic Brazilian churrascaria. The food is terrible, meat is dry and not a lot of options.The service was painfully slow. We had a reservation for 7:45 and they called us 45 minutes later. The staff seemed disinterested and inattentive, which only added to the frustration. I'm not coming back.
   

   Fogo de Chao - Irvine SpectrumResponded 1 day ago

   Silvana, we're sorry to hear your experience fell short of expectations. We strive to offer authentic churrasco and attentive service, so your feedback is important to us. Please reach out via our website contact form so we can address your concerns directly and work toward a better experience. Thank you.
   

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5. K

   Keri

   Atlanta Metro

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a reservation at 6:30pm and were not seated until 8pm. We asked multiple times and they said “10 minutes” and then “a glitch in the system, we thought you were already seated”.
   

   Fogo de Chao - Irvine SpectrumResponded 1 day ago

   It seems like there was a delay in seating for your reservation. We apologize for this experience and understand your frustration with the wait time. Our team would appreciate the chance to discuss this further with you to make things right. Please reach out through our website contact form. Thank you.
   

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6. H

   Hector

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I hadn’t dined at fogo de Chão in about a year but as usually the ambience and quality of food and the level of service was outstanding
   

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7. M

   Mia

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had the best time dining at the Irvine Fogo de Chao last night! We both walked away so full, satisfied, and touched. The servers went the extra mile to make sure I had well-done meat choices since I am pregnant. Multiple staff members checked in on us and made us feel seen. We had two touching conversations with a server and our server, Mikey. It was the best night!
   

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8. S

   Scott

   Orange County

   6 reviews

   3.0

   6 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The over all experience wasn’t bad. I was disappointed in the selection of meats. We had the same 4 meats come to our table at least 4 times. There meats on the menu that we never saw. For as much as it cost, you want to get the full experience.
   

   Fogo de Chao - Irvine SpectrumResponded 1 day ago

   We appreciate your feedback and are sorry to hear that our selection of cuts didn't meet your expectations during your visit. Ensuring a varied experience for our guests is important to us. Please reach out through the contact form on our website so we can address your concerns and discuss how we can improve your next visit. Thank you.
   

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9. N

   Nestor

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   First, we had a reservation here for our anniversary but the wait line was still 15-30 mins. We were seated after that and was approached by a waitress, explained to us the experience and took our order. After saying “no worries i got you” she never went back again. We had to call another waitress to ask for water because we were eating so much meat it only make sense that water should be there first. Salad bar was decent. Food was superb. Meat was off the grill and still smoking when served. There was just a lot of people, so when you are in a date, i don't think this is the place for you. The price for the experience? For $71 dollars a head, for me was overpriced. There are other restaurant with more choices of meat, quieter, more decent salad bar, and faster service.
   

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10. T

    Triet

    Orange County

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 5
    3. Service 3
    4. Ambience 5

    I got the 79 dollars experience. Waited for over an hour and the amount of meat I had was about half a ribeye from Walmart.
    

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