Fogo de Chao - Jacksonville

Review summary

1. L

   Lynsey

   Atlanta Metro

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! Staff was super awesome and the food was a great quality considering the price. Will definitely be back!
   

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2. R

   Randy Meg

   VIP

   Jacksonville

   21 reviews

   5.0

   21 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Always wonderful! Noise level is bad . I go for market bar and my grandson is the real carnivore
   

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3. L

   Lorena

   Jacksonville

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   We went on Christmas. The service was great to start but towards the end it was as if we were forgotten…our original server was nowhere to be found. The food was great as always.
   

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4. B

   Bruce

   Orlando

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 3

   $60 per person (full experience) for a salad bar and a few pieces of meat. We kept asking for different cuts of meat at medium well and they never delivered. Most cuts are medium rare. One meat server placed a piece of red meat on top of my salad, and I was the one who asked for well-done cuts only. Only a few meat servers offering small cuts of non-select meats for a packed house. Our server did check on us many times with promises to bring us items we asked for, but never delivered. They did manage to give us all you can eat grilled pineapple. (Boy are THEY smart.) Final bill was $189 for a Christmas dinner reservation consisting of a salad bar, a few pieces of non-descript meat (not filet or prime) & 2 drinks. No desserts either. GO ELSEWHERE AND PLEASE READ ALL REVIEWS BEFORE GOING TO ANY BRAZILIAN RESTAURANT.
   

   Fogo de Chao - JacksonvilleResponded 2 days ago

   Thank you for sharing your feedback. We regret that your experience didn't meet the expectations, particularly with the variety and preparation of cuts. Our team strives to provide attentive service, and it's concerning this wasn't reflected. Please reach out through our website's contact form so we can address your concerns and improve future visits. Thank you.
   

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5. J

   Jamie

   VIP

   Louisville

   43 reviews

   5.0

   43 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was Christmas Day. We had reservations and were seated 35 minutes after our 6:30 reservation. We ordered drinks and they were out of several drinks. On the 3rd try 45 minutes after first ordering, my niece received a cocktail. The salad bar was exceptional. Because we were seated in a private room, it was slow getting any and all meats available. We had great service considering the chaos. Fogo de Chao should have limited the number of reservations to what they could actually reasonably accommodate on Christmas. Despite everything that wasn’t perfect, we enjoyed out dinner. Though for the price, I would definitely reconsider visiting on a holiday.
   

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6. B

   Becky

   Jacksonville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was wonderful and wait staff was very helpful and attentive. We will definitely go back.
   

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7. A

   Alberto

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   The staff was wonderful, but for a 5:45pm appointment, nice and early, you shouldn't be running out of mainstream food. Out of bananas, out of crème Brulé. You're going to tell us that after so many Christmases in Jacksonville the buyer could not anticipate supply on Christmas Day? Very expensive dinner to be running out of common items. There are other Brazilian options .  not pleased for the price . 
   

   Fogo de Chao - JacksonvilleResponded 2 days ago

   Thank you for sharing your thoughts, Alberto. We're sorry we missed the mark for you during your visit. Our commitment is to provide a complete and satisfying dining experience, and it's concerning to hear that wasn't the case. Please reach out through our website contact form so we can discuss your experience further and address your concerns. Thank you.
   

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8. S

   Sue

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   I have been to Fogo De Chao many times. This day, Christmas was extremely crowded. That was expected. And it was so nice to see beautiful people with their loved ones breaking bread together. We had a 3:45 reservation so not late at all. In total our table of 6 adults received a very limited amount of meat selection. I asked for beef ribs and filet mignon which never came around. What was served, was delicious. Just seemed to be very limited, compared to other times that we have dined there. Very disappointed considering the amount paid.
   

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9. B

   Brenda

   Jacksonville

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Awful experience. Very bad planning on the restaurant.
   

   Fogo de Chao - JacksonvilleResponded 3 days ago

   It's disheartening to hear about your recent experience, Brenda. Our goal is to ensure a seamless dining experience for our guests, and we're sorry we missed the mark for you. Please reach out to us through the contact form on our website so we can address your concerns and work toward a better experience. Thank you.
   

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10. D

    David

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Christmas Day. Busy. Very packed! Service wasn't as good (speed) as normal days but was still good. We love Fogo de chao
    

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