Fogo de Chao - Kansas City

Review summary

1. D

   Diane

   Kansas City

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christmas is always busy. They did a good job handling the crowd.
   

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2. R

   Rebecca

   Kansas City

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was Christmas Day and they were full with reservations and running significantly behind. Most seemed to be waiting an hour even with a reservation. Part of the problem seemed to be that a table for 10 set empty until a party of ten came up to fill it. The meal was less than the full menu (and that was made clear in advance) due to the crowd. The food was good and service was quick once we sat down.
   

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3. J

   Joel

   Portland

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Waited 30 minutes for a table. There was an 8-top open for over an hour and they still would not seat a table of 5. No reason to make people wait when tables are open for a “later” reservation. Probably going to find a new place for Christmas dinner next year. I understand the holidays are always busy but there is no reason to make larger groups wait when there are tables open.
   

   Fogo de Chao - Kansas CityResponded 1 day ago

   Joel, we're sorry to hear about the wait you experienced during your visit. We strive for efficient seating and understand your concerns regarding open tables. Our team is committed to ensuring a better experience in the future. Please reach out via our website contact form so we can address this further. Thank you.
   

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4. L

   Lucie

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sure! Here's a polished version of your restaurant review: We visited Fogo de Chão on Christmas with my family, and it was an incredible experience! Although we were scheduled for 2 PM and got seated around 2:40, I completely understood—it was a busy day, and the staff handled it well. Once seated, our server Sean was exceptionally attentive and kind, making us feel very welcome. This was my parents’ and my first time at Fogo de Chão, and it exceeded all our expectations. Everything was absolutely delicious—the meats were perfectly cooked, the salad bar had a fantastic variety, the drinks were refreshing, and the desserts were the perfect ending to the meal. It’s a solid 10 out of 10 from me! I’d definitely come back and highly recommend it to anyone looking for a memorable dining experience.
   

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5. T

   Tracy

   Kansas City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visiting Fogo De Chao on Christmas Eve has been a family tradition for our family for a few years now. We always enjoy it and the staff is always kind and accommodating. Highly recommend!!!
   

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6. K

   Kati

   Kansas City

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a good time, lots of food and very good. The service was awesome, very attentive to the table. Huge selection and variety of options.
   

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7. R

   Robin

   Lake of the Ozarks

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dining experience and our server, Hannah was wonderful!
   

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8. M

   Maggie

   VIP

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   We just had a rough go of it.. Suboptimal service - way-too-slow pace and unimpressive experience.
   

   Fogo de Chao - Kansas CityResponded 1 day ago

   We're truly sorry that your visit didn't meet our standards, Maggie. We aim to provide efficient and attentive service, and it's concerning to hear about your experience. We'd love the chance to address your concerns, so please contact us through our website form. Thank you.
   

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9. g

   gale

   Kansas City

   3 reviews

   1.0

   3 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Very disappointing. Not our first visit but it was for a birthday dinner and it wasn’t crowded. The restaurant wasn’t overly busy but our server brought water, asked if it was our first time and left. We got salad, waited for our cards for meat and finally asked for them, he didn’t bring plates. We put our salad plates on an empty unbussed table and got our own plates for meat. He’d brought potatoes while we were having salad and they were cold. We’d asked for wine - finally flagged another server who brought it. Asked for more sides and waited 10 minutes - he only remembered when we asked again. It wasn’t crowded but just an all around disappointing experience. Meat was good but for the price, it was very underwhelming. He finally offered a dessert menu - having forgotten it was for a birthday. We ordered the brigadeiro cake which took another 10 minutes but was delicious. When we asked for a box for it, it took forever and wasn’t even the same server we’d started with. No one thanked us for coming or anything - completely disappointed.
   

   Fogo de Chao - Kansas CityResponded 1 day ago

   We're sorry your birthday visit fell short of expectations. We strive for attentive service, and it's clear we missed the mark. Please reach out through our website contact form so we can address your concerns and work toward a better experience in the future. Thank you.
   

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10. D

    Darci

    Kansas City

    4 reviews

    1.0

    4 reviews

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2

    Reservation for 7:45. Didn’t get sat until close To 8:30 pm. Very crowded and noisy waiting for table. Bar was understaffed - waited 15 minutes to order drinks and bartender seemed very angry - not friendly at all. Poor service for dinner too- we had a large party and they had us packed in like sardines and the chefs with the meat would just stop at corners of table. Those of us in the middle kept getting skipped. They would say they would come back but never would. Kept getting different cuts of sirloin. They asked what else we would like - we requested filet but they never brought any. Also never brought lemons for water that were requested. Not worth the $62 per person.
    

    Fogo de Chao - Kansas CityResponded 1 day ago

    We're sorry that your experience with us fell short of expectations during your visit. Our goal is to provide a seamless and enjoyable experience, and it's concerning to hear about these challenges. We'd love the chance to address your concerns, so please reach out via our website contact form. Thank you.
    

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