Fogo de Chao - Portland

Review summary

1. A

   Antonio

   Portland

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was so nice. The waiter was excellent, the food was amazing and abundant. The whole experience was 1 of my favorite moments in Portland
   

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2. M

   MyLe

   Portland

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The server forgot our silverware and lack of coming to check on us if we need anything.
   

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3. R

   Rachael

   Portland

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was good. However I will never come here again on a holiday. We booked a reservation for 5:15 and we're not even seated till 6:30. That's completely unacceptable. I had two young children with me. I talked to other families who had reservations who had been waiting 1.5 hours. What is the point of having us secure reservations if it doesn't even matter?? Do better.
   

   Fogo de Chao - PortlandResponded 2 days ago

   Thank you for sharing your feedback with us. It's concerning to hear about the wait time you experienced, and we understand how important it is to be seated promptly, especially with young children. We value your input and want to address your concerns. Please reach out to us through the contact form on our website so we can work toward a better experience. Thank you.
   

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4. C

   Cindy

   Portland

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Christmas Day. They overbooked and really crammed in tables. Wait staff are great. Meat servers were hard to get in our seating area , each table in that section complained. Overall food was only fine - not their best night- would not recommend for a holiday!
   

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5. B

   Brian

   Portland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Worth the wait if you have a reservation and still have to wait to be seated after 20 minutes. Once seated they cater to your every need. Food was amazing!
   

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6. D

   Donald

   VIP

   Atlanta Metro

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Definitely not as good as other locations of this chain. The staff just doesn’t seem to care. The salad bar items are lower quality and the selection is much smaller. They were very stingy with the meat. They would cut one tiny, thin slice and then dash away.
   

   Fogo de Chao - PortlandResponded 3 days ago

   We're sorry that your experience didn't meet our usual high standards. Our team is dedicated to quality and attentive service, and we value your feedback about the cuts and Market Table. Please reach out via the contact form on our website so we can address your concerns and improve your experience. Thank you.
   

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7. K

   Kimberly

   VIP

   Portland

   22 reviews

   5.0

   22 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from staff - great food and great service
   

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8. R

   Roswitha

   Portland

   9 reviews

   3.0

   9 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   Overpriced. The ambiance reminded me of a college cafeteria. Too many people coming and going, loud, bumbing into my chair, servers running back and forth.
   

   Fogo de Chao - PortlandResponded 2 days ago

   We appreciate your feedback and are sorry that your experience didn't meet your expectations. Our goal is to ensure each guest has a pleasant and comfortable visit. Please reach out via the contact form on our website so we can address your concerns and work toward a more enjoyable experience. Thank you.
   

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9. J

   Janna and Chris

   Portland

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food is always delicious. We did have to wait about 30 minutes after our reservation time, and service was generally slow, but could have been the holidays.. lots of people!
   

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10. L

    Lucy

    Portland

    14 reviews

    2.0

    14 reviews

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    The sea bass (which took over 30 minutes) was waterlogged. It did have a sear on the outside, but the inside was lukewarm warm and somehow filled with water, no flavor, and no papaya salsa in top. My family got the meat experience and market bar. Staff came over right away with cheap cuts (chicken and sirloin) then completely ignored our table. We had to flag them down to ask for filet minon, then wait 10+ minutes until it showed up. The lamb and ribeye were very fatty cuts. For a 365) lunch (including tip) for 5 people, I would have expected a lot more. Save your money- go to a local (not chain) restaurant and get a quality steak. The worst part is the bad service put a damper on what should have been a nice holiday meal.
    

    Fogo de Chao - PortlandResponded 3 days ago

    Lucy, we're sorry to hear about your experience, as it seems our service and cuts didn't meet your expectations. Our team is committed to providing a high-quality dining experience, and we value your feedback. Please reach out through our website contact form so we can address your concerns and work toward a better experience in the future. Thank you.
    

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