Fogo de Chao - Portland

Review summary

1. J

   Jarrelle

   Portland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Amazing service. Shout out to the attentive Hosting team.
   

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2. M

   Marsha

   Portland

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   Had to wait for more than 30 mins from reserved time to be seated. Poor service. Servers takes a long time to get beck with what is needed. Also long wait for food to be served. Servers and skips tables, passes by without checking tables. Meals takes longer this way which is why they are behind seating guest.
   

   Fogo de Chao - PortlandResponded on December 1, 2024

   We're sorry to hear about the delays and service concerns you experienced, Marsha. Our team aims to provide timely seating and attentive service, and it's concerning to know this wasn't the case. We encourage you to contact us through our website so we can address these concerns and work toward a more satisfactory experience. Thank you.
   

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3. A

   Alexia

   Las Vegas

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The reservation was at 8:30. We did not get seat until 9:15. It was extremely crowded too so waiting at the bar was almost impossible. The drinks were mediocre. The meat was rather cold when served. The servers were pretty nice but seemed extremely busy they would forget to bring our orders. The only good thing was the cheesecake. I would not come back unfortunately.
   

   Fogo de Chao - PortlandResponded on December 1, 2024

   We regret to hear about the challenges during your visit, Alexia, including the wait time and the quality of your meal. We aim to offer attentive service and satisfying dining experiences to all our guests. Please reach out through our website contact form so we can address your concerns and work towards a better experience. Thank you.
   

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4. C

   Carri

   Portland

   6 reviews

   5.0

   6 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Third time dining here, with the latest on Thanksgiving. Even with all the craziness the staff remained professional, calm and attentive. Food was wonderful and cocktails were amazing.
   

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5. M

   Missy

   Kansas City

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Way overbooked. Arrived at 6:25 for 6:30 reservation. More than 75+ people waiting. We waited for more over an hour to be seated. It was so cold that people had to come inside. I’m sure a few fire codes were broken. And then after waiting that long the food was less than mediocre. Compare to other Fogo franchises this was very disappointing.
   

   Fogo de Chao - PortlandResponded on December 1, 2024

   Thank you for sharing your experience with us, Missy. We're sorry to hear about the wait and your concerns during your visit. Our team would like to address these matters and work toward a better experience for you. Please reach out through our website contact form. Thank you.
   

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6. J

   Jessica

   Portland

   1 review

   4.0

   1 review

   Dined on November 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Great experience! We went on holiday so we had a short wait but food was delicious. Our waiter only stopped by table once and didn’t even bring us drinks. We did get plenty of meat served to us from everyone else.
   

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7. N

   Nathaniel

   Los Angeles

   14 reviews

   vip
   4.0

   14 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Minimum one hour wait with reservations understandable but to check in one hour before your reservation and still wait another hour is ridiculous and unacceptable!!!
   

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8. D

   Denise

   Portland

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 2

   We will not go on Thanksgiving again! The holiday traffic clearly was not planned. Our reservation was at 4:00pm and we did not get seated until nearly 6:00pm. With no real waiting area this was a nightmare. They obviously overbooked and did not take in consideration that it is Thanksgiving and families are more likely to dine a bit longer. Luckily, our waiter was amazing.
   

   Fogo de Chao - PortlandResponded on December 1, 2024

   Denise, we're sorry to hear about your experience during your Thanksgiving visit and the extended wait time you encountered. We appreciate your acknowledgment of your waiter's efforts. Our team would like to further discuss your concerns to ensure a better experience next time. Please reach out through our website contact form. Thank you.
   

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9. L

   Le

   Portland

   6 reviews

   5.0

   6 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and atmosphere perfect for Thanksgiving. The staff were like family very personable and warm. Everything perfect.
   

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10. p

    pretoria

    Portland

    1 review

    3.0

    1 review

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    Service was poor and had to ask three different servers before we received extra bread. Given we were seated to the side dinning room, our meat service visits were seldom and tasted limited number of varieties of meat (max five). Disappointed for a $70 dinner. Salad bar was pretty decent with variety of offerings
    

    Fogo de Chao - PortlandResponded on December 1, 2024

    We're sorry to hear about your recent experience, Pretoria. We strive for attentive service and variety in our cuts, and it's concerning to hear we didn't meet those expectations. Please reach out via our website contact form so we can address your concerns and discuss how to provide a better experience. Thank you.
    

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