Fogo de Chao - San Francisco

Review summary

1. J

   Joaquim

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good churrasco and service. Salads and sides were very good too.
   

   Is this helpful?

   Report
2. D

   D

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Karoline was our server she got us what we wanted, but I understand it was busy and she attended other tables. Milton was always attentive and greeted us as well as Louis and Elijah. I didn’t appreciate the service of one of the meat cutters who was serving the picanha. He had a bad attitude for some reason whenever he came over. We asked for extra cuts or meat and he gave an extra but we wanted more cuts and he walked away. This happened with him three times and then he stopped coming around. He is the server that is bald headed and wears glasses. We come here often but for some reason he seemed like he hated his job or just didn’t want to serve us. We had to wave Milton down and some other server came to serve us the picanha. We noticed that each meat cutter is in charge of a certain cut of meat so we knew the bald guy with the glasses was the only one who brings the picanha. If it wasn’t for his service it wouldn’t have left a bad taste in our mouths. Wouldn’t him cutting extra meat for us help him so he doesn’t have to come back with the meat to the kitchen? It doesn’t make sense.
   

   Fogo de Chao - San FranciscoResponded on November 13, 2024

   Thank you for your feedback about your recent visit. We're sorry that your experience didn't meet expectations regarding service from one of our team members. We take guest satisfaction seriously and would like to address your concerns further. Please contact us through our website's contact form. Thank you.
   

   Is this helpful?

   Report
3. J

   Jessica

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a wonderful experience. I recommend it to all! The food was delicious.
   

   Is this helpful?

   Report
4. D

   Das

   Miami

   6 reviews

   1.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   No one greeted or knowledge my daughter birthday. No filet no lamb so why pay for full rodizio. After 30 minutes. I ask for the bill. Best thing was tres leche. Server chubby bald guy. Really bad server. Didn’t even notice there was a birthday in the table. Didnt ask to refill drink or offer another caipirinha. I been to many fogo so far this one it’s really bad. I always tip. But today he didn’t deserve my money. To Regular ppl you can’t hide the meats. Btw cheese bread awful
   

   • 
   • 
   • 

   Fogo de Chao - San FranciscoResponded on November 11, 2024

   We're sorry your visit didn't meet expectations. The experience you described isn't aligned with our goals. Our team would like to work toward providing you with the five-star experience you deserve. Please reach out via the contact form on our website so we can address your concerns and work toward a better experience. Thank you.
   

   Is this helpful?

   Report
5. H

   Henry

   San Francisco

   1 review

   2.0

   1 review

   Dined on November 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   We attended the Wagyu & Wine event and there seemed to false advertising with not enough wagyu steak provided and not the VIK wines promised from their advertisement.
   

   Fogo de Chao - San FranciscoResponded on November 11, 2024

   We regret that the Wagyu & Wine event did not meet your expectations, Henry. Your experience is important to us, and we'd appreciate the opportunity to discuss your concerns further. Please reach out via the contact form on our website so we can address this matter directly. Thank you.
   

   Is this helpful?

   Report
6. F

   Farheen

   San Francisco

   1 review

   1.0

   1 review

   Dined on November 5, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The food quality was severely poor and we were only given the same 3 selections of meat choices each time they would come out.
   

   Fogo de Chao - San FranciscoResponded on November 6, 2024

   We regret that your dining experience didn't meet the high standards we set for our guests. Our team aims to provide a diverse selection of premium cuts, and your feedback is essential. Please reach out to us via our website's contact form so we can address your concerns and work toward improving your experience. Thank you.
   

   Is this helpful?

   Report
7. L

   Lianne

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always delightful! So much food and such delicious meats.
   

   Is this helpful?

   Report
8. R

   Rodolfo

   San Francisco

   1 review

   1.0

   1 review

   Dined on October 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   El lugar más horrible que e ido en esta ciudad , no le recomiendo nunca unas de las meseras se ofendió solo por decirle que le daba una buena propina si me trajera una segunda copa , personas ignorante mal servicio y lo mal que lo pasé nunca más volviera a este lugar que feo momento pase
   

   Fogo de Chao - San FranciscoResponded on October 29, 2024

   Lamentamos no haber cumplido tus expectativas durante tu visita a nuestro restaurante. La experiencia que describes no refleja nuestros altos estándares de servicio. Queremos abordar tus preocupaciones y mejorar. Por favor, contáctanos a través del formulario de contacto en nuestro sitio web. Gracias.
   

   Is this helpful?

   Report
9. M

   Michelle

   Las Vegas

   2 reviews

   4.0

   2 reviews

   Dined on October 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Meats are tasty! I personally like the cheese and honey the most. Highly recommend to couples and business dinner.
   

   Is this helpful?

   Report
10. B

    Brad

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was very good. There system of letting then know when you are in need of additional meat works very well. Enjoyed our evening very much. Will return.
    

    Is this helpful?

    Report