Fogo de Chao - San Jose

Review summary

1. D

   Derek

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service provided by Liam and Anna was superior and professional.
   

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2. B

   Brian

   San Francisco

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's always been my go to restaurant whenever I'm celebrating milestone! Best experience always.
   

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3. M

   Mateusz

   London

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The service went downhill over past few months, we had booking for 6:15pm and were not let in until 7:15pm! Other than that the meat was not coming at the usual pace and on multiple occasions we had to call out the waiters to stop ignoring us.
   

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4. j

   jflacasse

   San Francisco

   12 reviews

   vip
   4.0

   12 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   overall it was a good experience. but tonight the meat service was slow and low cost meats were often offered.
   

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5. D

   Dustin

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, the service was impeccable and the food was delicious.
   

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6. R

   Raul

   San Francisco

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Service was perfect , but the food quality especially the meat was kinda bad , dessert was really good tho
   

   Fogo de Chao - San JoseResponded 7 days ago

   We're pleased our service met your expectations, Raul, and that you enjoyed the dessert. It's concerning to hear about your experience with the cuts. Our team is dedicated to delivering quality and would like to discuss this further. Please reach out via our website contact form so we can address your concerns. Thank you.
   

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7. E

   Eilly

   San Francisco

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The salad lunch was awesome. There were a lot of varieties to choose from. Our waiter Samuel was very friendly and offer excellent service.
   

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8. P

   Patrick

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My wife and I had a wonderful time last night celebrating her birthday. Our server Joaquin was very attentive to us and deserves 10/10 stars. Highly recommend if you love meat and good wine.
   

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9. h

   hazel

   San Francisco

   1 review

   1.0

   1 review

   Dined on November 11, 2024

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 2

   I made a reservation for the $39.99 dinner-for-two promotion for my anniversary. After we enjoyed our meal, I was charged the full price because I wasn’t informed that I needed to notify the server about the promotion. Once a reservation is made through the promotion link, it should automatically notify the restaurant. When I brought this to the staff’s attention, the supervisor explained the policy, but they spoke so quickly and without consideration for the fact that we drove 1.5 hours from Brentwood to San Jose just for this promotion. This miscommunication is misleading and left a very negative impression, which unfortunately spoiled our anniversary. Additionally we were seated near the kitchen you could see staff playing around and chatting very loudly, our server was nice.
   

   Fogo de Chao - San JoseResponded on November 12, 2024

   We're truly sorry for the misunderstandings during your special visit, Hazel, especially on your anniversary. Miscommunication regarding the promotion is concerning, and we apologize for any inconvenience caused. Our team is committed to ensuring clear communication and a pleasant atmosphere for all guests. Please get in touch via the contact form on our website to discuss your experience in more detail. Thank you.
   

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10. I

    Ivan

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is amazing!!! All different kinds of meats cooked rare to well-done are brought right to your table to choose from along with an outstanding salad and fruit bar!! Their Key Lime pie is my favorite dessert! Destiny, our waitress, provided fast and friendly service always with a bright smile. Destiny was kind enough to sit with us to take our photo to remember our visit. Hope we get Destiny as our waitress next time we visit. Fogo de Chao is just a wonderful place to eat with great service, great food, and take your loved one and/or loved ones.
    

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