Fogo de Chao - El Segundo

Review summary

1. L

   Laura

   Los Angeles

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Our server disappeared for almost an hour. We had to ask 5 or 6 times for water refills and certain food items to be sent to our area.
   

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2. J

   Jennifer

   VIP

   Orange County

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We went on Christmas looking forward to a nice quiet dinner with the family. Waited for server to bring out more plates for the salad bar. Soup was empty as well as many of the plates on the salad bar so had to make multiple trips to check whether they were refilled. We had a few people in our party who chose to get Picanha on rotation. They came by our table once and gave everyone one sliver of meat. We had to ask three times just for them to come around a second time. I felt like they just wanted us to fill up on the salad bar with all that waiting time. All in all it ended up being a 3 hour dinner with them coming by our table 3x with the meats we actually wanted. It was disappointing, not worth what we paid, and dampened our holiday dinner.
   

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3. OT

   OpenTable Diner

   VIP

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Not the best experience. Only received 4 out of the 9 meats. Was intentionally skipped over almost every time despite having my pog on green. The manager didn’t care about my concerns. It got so bad the table next to me had to wave someone down to serve me. This was the worst Christmas dinner ever.
   

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4. l

   lonze

   Los Angeles

   10 reviews

   4.0

   10 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The bar service could had been better and when they come out with the meats, they went to the bigger tables first.
   

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5. P

   Pedro

   Mexico City

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent experience. Food was great stuff was attentive. Love the look at the ambience in the restaurant. Noise level was a little high with the music and the number of people. 
   

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6. M

   Mayra

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. Great food and outstanding service. Our server Fabi was so attentive and made sure we were very satisfied.
   

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7. C

   Ca

   Los Angeles

   8 reviews

   4.0

   8 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great place for dinner. A little chaotic on Christmas Eve.
   

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8. A

   Andrea

   Los Angeles

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Overall the food was very good. Unfortunately, I can’t say the same for the service… At some point (I am not sure if our waitress had finished her shift) we were completely abandoned for about an hour. No one came to our table to check on us. I had to go to the front and grab a dessert menu and then go get someone to take our order. Very disappointed.
   

   Fogo de Chao - El SegundoResponded 1 day ago

   Thank you for your feedback, Andrea. We're sorry to hear about the service lapse you experienced. Our team strives to offer attentive care, and it's concerning when we fall short. Please reach out through our website contact form so we can address your concerns and enhance your experience in the future. Thank you.
   

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9. D

   Dawn

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Issam and Savannah were fantastic servers! Food was great!
   

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10. JW

    JeffW

    Orange County

    3 reviews

    3.0

    3 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    It was fine, nothing special, the restaurant was too loud like a cafeteria and hugely overpriced, poor value, decent service, somehow at midafternoon 3pm they sold out of Crème Brulee. Ridiculous. I left Unimpressed.
    

    Fogo de Chao - El SegundoResponded 1 day ago

    We're sorry to hear that your visit fell short of your expectations. The ambiance and value we provide are important to us, and we appreciate your feedback. Our team would like to address your concerns directly. Please reach out to us via our website contact form so we can further assist. Thank you.
    

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