Fogo de Chao - El Segundo

Fogo de Chao - El Segundo reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Diana

   Los Angeles3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Unfortunately the main steak never made it to my table
   

   Fogo de Chao - El SegundoResponded 1 day ago

   We're sorry to hear that the main steak didn't reach your table, Diana. We aim to ensure every guest enjoys a complete dining experience, and it's concerning to know this was not the case. Please connect with us through our website contact form so we can address your concerns and work toward a more satisfying visit. Thank you.
   

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2. B

   Brenda VIP

   Los Angeles12 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I have been to this location many times and had great experiences. However, my Easter Sunday visit was the worst experience to date. It was fairly busy but not over whelming. It was full price menu and service was good, as it is consistently. However, they kept pushing non meat items and the same low cost meats constantly. It's the first time where the chicken items had more flavor than the over cooked chewy meats. I was able to receive (after many request) one cut of rib eye, one cut of filet mignon and two cuts of picanha sirloin, all lacked essential flavor. All meats came medium, even when you requested medium rare or rare. My biggest complaint was I waited over 30 minutes before I was seated for my 11am reservation, while over a dozen larger parties were seated before me, many who had arrive after me and one whose full party wasn't there and the hostess waited for the missing party and I still wasn't seated. I did receive the booth I requested. To be fair, Easter Sunday may have been an "off" day for the restaurant, but for me the experience left me wanting. I won't be returning to this location.
   

   Fogo de Chao - El SegundoResponded 1 day ago

   Brenda, thank you for sharing your thoughts with us. It's concerning to hear that your visit did not meet the standard we strive for, especially after having good experiences in the past. Our team would like to address your concerns, so please reach out to us through the contact form on our website. We hope to make it right. Thank you.
   

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3. T

   Terrance

   Hawaii1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Place to eat! Excellent service. Worth the cost
   

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4. y

   yvonne

   Las Vegas3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went here to celebrate the life of my husband’s pops. My father in law. Our server was amazing!!
   

   Fogo de Chao - El SegundoResponded 4 days ago

   yvonne, thank you for your fabulous compliment!
   

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5. D

   Daniela

   Orange County1 review

   2.0

   Dined on 13 April 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Waited 20 minutes for my table even though I made a reservation. Service was not good at all. Barley saw our server and had to wait almost 30 minutes just for the check.
   

   Fogo de Chao - El SegundoResponded on 15 April 2025

   Daniela, we apologize for the delay you experienced despite your reservation. Our aim is to provide attentive service, and it's concerning to hear this wasn't the case during your visit. We would like to address your concerns and enhance your experience. Please reach out to us through our website contact form. Thank you.
   

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6. G

   GUSTAVO VIP

   Los Angeles20 reviews

   5.0

   Dined on 11 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect place to have lunch or dinner, delicious meet and a good atmosphere. The best Brazilian restaurant in town. Thanks for hosting us
   

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7. F

   Fabio VIP

   Seattle9 reviews

   5.0

   Dined on 4 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always. Great staff and great food. My guests really enjoyed the treat.
   

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8. R

   Robert

   Los Angeles4 reviews

   4.0

   Dined on 3 April 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our family had a wonderful time and we had plenty to eat, very happy.
   

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9. T

   Traycee VIP

   Palm Springs38 reviews

   1.0

   Dined on 2 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This restaurant was a total dissapointment. Went here for my father in laws 90th birthday and we were excited. Started off ok, but soon went sour. The salad bar was fair, but all veggies were cold, not a fan. This place was expensive, and I barely got any meat. It was a long time in-between offerings, and then they gave us a sliver. The meat itself was tough and dry. They came and told us they knew they were giving us bad service, but that was it! We spent around $400 here for nothing. We finally complained to manager and he took a few dinners off, but that doesn't make it right. It was a very special occasion, but this restaurant let us down! Nothing for a 90th birthday, no apologies. I would rather eat at Eddie Vs a cross the way, same price but way better steak! What a rip off! I would never recommend this place! In fact, I will tell everyone I know not to eat here!
   

   Fogo de Chao - El SegundoResponded on 4 April 2025

   Traycee, we're sorry to hear about your recent visit, especially for such an important occasion as your father-in-law's 90th birthday. It's concerning to learn about the service and the quality of the meal, as this doesn't reflect our standards. Your detailed feedback is invaluable to us, and our team would like to engage with you further. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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10. M

    Michael VIP

    Los Angeles33 reviews

    5.0

    Dined on 30 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a great experience here at El Segundo Fogo. Pamela and Margarita took such great care of the party. Food was great and I definitely will be back soon.
    

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