Fogo de Chao - National Harbor

Review summary

1. A

   Aaron

   Baltimore

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was slow, desserts were bad (waited 30 minutes) the meat options were low (for a non-busy lunch session).
   

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2. J

   Jordyn

   Dallas

   1 review

   vip
   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   I love Fogo but as a person who comes alone it felt like I was ignored compared to the people with families. I recently came to celebrate my birthday and felt ignored and even mentioned it to management and the apology seemed very lackluster.
   

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3. K

   Karina

   Washington DC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect spot for birthday dinner. Staff was friendly. Had plenty of food options.
   

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4. D

   Devin

   Baltimore

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the beginning we reserved a table and we greeted upon entrance. We were given a table timer for when our table was ready. We let our waitress know early we were there for the best of Brazilian $39 discount night and they were very attentive to our needs. We enjoyed the salad bar and we both had happy hour $10 drinks. Those were both very delicious. Then we were greeted by different servers of rounds of meats our favorite being the Pichana a must try.  the manager, actually came over and greeted us and gave us small talk along with our waitress who was kind enough to find our favorite dessert on the menu, to end the night on the house. Will most definitely be coming back!
   

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5. S

   Sherell

   Washington DC

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pumza and Wendy were absolutely amazing. Pumza ensured that our visit was delightful and Wendy was an amazing waitress ensuring that our glass and plates were never empty. The food was amazing and it just kept coming lol. And the view overlooking the National harbor was absolutely breathtaking. I highly suggest this location. You won't be disappointed! Chefs kiss to the staff.
   

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6. A

   Alethea

   Washington DC

   12 reviews

   3.0

   12 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   There seems to have been an event with many diners that affected the service. There were delays in being seated even with reservations and delays receiving food. The steaks, mashed potatoes and Creme brulee was very good. Also, not having one server assigned to specific tables is confusing and inefficient for both the customer and the serving staff. We ordered dessert with one server and it took so long to receive it we had to ask another server to find our desserts. I also asked one server for my check and she never returned so I had to ask another server to get my check which caused more time waiting for us.
   

   Fogo de Chao - National HarborResponded 2 days ago

   We appreciate your feedback, Alethea, and are sorry for any inconvenience you experienced due to the service delays and confusion. It's great to hear you enjoyed the steaks, mashed potatoes, and Crème Brûlée. Please reach out through our website contact form so we can discuss your experience and improve in the future. Thank you.
   

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7. K

   Kim

   Baltimore

   1 review

   5.0

   1 review

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time!! The service was impeccable! Food was great.
   

   Fogo de Chao - National HarborResponded on November 18, 2024

   We believe our guests deserve good food and service, so we're pleased your visit was right on point, Kim. We're grateful for your feedback!
   

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8. E

   Evan

   Washington DC

   1 review

   5.0

   1 review

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food , good service , good view . Was a memorable day for my daughter birthday.
   

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9. N

   Nikki

   Coastal Georgia

   1 review

   2.0

   1 review

   Dined on November 11, 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was fantastic! But It was really busy when we got there, which we understood, but I didn’t see the point in a reservation if it’s going to take 45 min after you check in to be seated. It took 30 min to get our drinks and when we asked about them we told it can take about 15-20min and once they finally arrived, I didn’t get the wine I ordered. I didn’t see the sever for awhile after that, all in all it took about an hour for me to get my wine, by that time I was already done with dinner… we will maybe plan to go for lunch next time if we go back, as for dinner never again.
   

   Fogo de Chao - National HarborResponded on November 12, 2024

   We appreciate your candid feedback, Nikki. We're sorry your experience did not align with our standards, particularly concerning service timing. Our team aims to ensure every guest enjoys a seamless visit. Please contact us through our website so we can address your concerns and improve your experience. Thank you.
   

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10. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on November 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4

    Also enjoy my time at Fogo. I enjoy every experience. The customer service was exceptional
    

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