Fogo de Chao - Providence

Review summary

1. R

   Rollin

   Rhode Island

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, everything! The only thing they need to improve on is to automatically bring the lamb meat out as part of the rotation instead of guests requesting it.
   

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2. C

   ChristiAne

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Meat lovers dream experience. Why choose when you can have a slice of it all! Beautiful ambience and great service.
   

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3. P

   Paula

   Orlando

   4 reviews

   1.0

   4 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   First of all, Don’t get any packages with open bar and food, we payed the diamond package, and from the time we arrive they start getting our drink order 30 minutes after we all sat down, the drinks took forever to arrive, they didn’t have a lot of meat selections, food was not that good, that was our first and last time, the service was terrible, at the end they wanted to charge more than was in the signed contract. I don’t recommend to anyone. Needs a lot of improvement.
   

   Fogo de Chao - ProvidenceResponded 2 days ago

   We regret to hear about your recent experience, Paula. This is not reflective of our goals. Our team is dedicated to ensuring a positive experience for our guests. We encourage you to reach out via our website's contact form so we can address your concerns in more detail and work towards a better future visit. Thank you.
   

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4. R

   Robert

   Connecticut

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, eriq was great , attentive very professional, it was my me and wife’s first time we felt like idiots but he explained everything to us very kind ,
   

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5. C

   Carlos

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was extremely slow. We had to ask for our drinks three times. Our sever changed his attitude for worse when we said we were doing the $39 dinner menu. Nice place but will not go back nor recommend.
   

   Fogo de Chao - ProvidenceResponded 2 days ago

   We're sorry to hear about your experience, Carlos. Our team aims for attentive service, and it's concerning to learn that wasn't the case during your visit. We value your feedback and would appreciate the opportunity to address your concerns. Please reach out through our website contact form so we can work toward a better experience. Thank you.
   

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6. P

   Peter

   Greater Boston

   32 reviews

   vip
   5.0

   32 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   There were so many different meats I never thought the servers would get them all to us but as soon as we sat down the different servers brought over each course several times. There was no shortage of food and the quality was great. Unfortunately there was a large party going on in the bar area that made the dining area very loud and difficult to hear but it subsided after a while. Otherwise everything was excellent and the numerous servers never let our plates empty and always had our drinks filled. Excellent dining experience.
   

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7. A

   Alison

   Greater Boston

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dinner, staff was impeccable - can’t say enough great things!
   

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8. M

   Maria

   Rhode Island

   1 review

   5.0

   1 review

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great, the servers were as great and the place has great vibe!
   

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9. B

   Bud

   Greater Boston

   8 reviews

   3.0

   8 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The staff were great but the food was mediocre. We tried it because I had been to a Churrasco in Rio in 1968 on my way to Vietnam on the Intrepid and wanted to relive that.
   

   Fogo de Chao - ProvidenceResponded on November 18, 2024

   We're pleased to know our team left a great impression on you, Bud. Yet, it's concerning that the food didn't meet your expectations. Our team values feedback and would like to address your concerns. Please visit our website contact form to reach out. Thank you.
   

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10. s

    steven

    Greater Boston

    16 reviews

    vip
    3.0

    16 reviews

    Dined on November 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    We went for a birthday celebration the other evening. It wasn’t very busy yet host seemed very confused where to sit is for our reservation and we had to wait longer than we should have but that was ok. We waited again for a server to come for drink orders and then after giving them another server came over and welcomed us and wanted our drink orders again, just seemed unorganized on a slower night. The table buffet was good and mostly stocked. The first couple of meats came quickly and were good. Then service seemed to disappear. Felt like they didn’t want us to have the prime cuts and came by agin with chicken. Waited agin for a long stretch and just felt abandoned. The atmosphere was nice although no real change from the previous restaurant. For the price it was disappointing. I’m always willing to pay more for a buffet style even though I never get my moneys worth but this was definitely overpriced for my experience.. Although we did have a very nice Birthday Celebration I won’t be in a hurry to return.
    

    Fogo de Chao - ProvidenceResponded on November 14, 2024

    Thank you for taking the time to share your experience, Steven. We're sorry to hear that your visit didn't live up to expectations. Our team values your feedback regarding the service and would like to discuss how we might improve. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
    

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