Francesca - Lincolnwood

Review summary

1. L

   Larry

   Chicago8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time back and it won’t be our last!! Wonderful food, friendly service, great ambiance and plenty of free parking!! What’s not to love?
   

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2. D

   David VIP

   Chicago13 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Katy is always a pleasure to see. Xxxxxxxxxxxxxxxxxx
   

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3. T

   Trish VIP

   Chicago13 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall one of my favorites- had a little struggle with the Wine List could not order the Cabernet originally requested and then could not get the same substituted bottle when ordering 2nd bottle for the table. Server was great and very accommodating.
   

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4. C

   Christopher VIP

   Chicago15 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and very good service. Will absolutely be back.
   

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5. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food great experience would recommend will try again
   

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   Francesca - LincolnwoodResponded 7 days ago

   Thank you so much for your kind words! We’re thrilled to hear you had a great experience and enjoyed the food. We truly appreciate your recommendation and can’t wait to welcome you back for another visit. See you again soon! -Management Team
   

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6. OT

   OpenTable Diner VIP

   Chicago5 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We weren’t seated until 30 min after our reservation with barely an apology and no offer of a complimentary appetizer or anything. They were out of bread. They were out of the wine and chicken one of our friends wanted to order. As we were being seated I asked if we could sit at one of the vacant tables nearby that might’ve been a little more protected from the noise because my husband is hard of hearing (which I also asked for in our reservation)l notes), the hostess said the tables were being saved for a party of 12. That turned out to be a lie. 3 separate parties of 4 were seated at those tables.
   

   Francesca - LincolnwoodResponded 7 days ago

   Thank you for sharing your feedback. We sincerely apologize for the poor experience you had during your visit. We understand how frustrating it must have been to wait 30 minutes past your reservation time, especially with the additional issues regarding unavailable items and the seating arrangements. That’s certainly not the level of service we aim to provide, and we regret that we fell short in accommodating your needs. We will be addressing the concerns you’ve raised with our team to ensure better communication and more attention to our guests' specific requests in the future.We truly value your feedback, as it helps us identify areas for improvement.
   

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7. D

   David VIP

   Chicago6 reviews

   4.0

   Dined on March 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was really great, as usual. However, we had a 7 pm reservation on a Saturday night, but were not seated until 7:30. Seems there must be a system problem--like they are over-booking.
   

   Francesca - LincolnwoodResponded 7 days ago

   "Thank you so much for your kind words! We’re thrilled to hear you enjoyed your meal with us. We sincerely apologize for the wait and understand how frustrating it can be when you're eager to enjoy your dining experience. We're continuously working to ensure we manage reservations more efficiently, and your feedback helps us improve. We hope to welcome you back soon for a smoother, even more enjoyable visit. Grazie again for choosing us!" -Management Team
   

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8. K

   Kris VIP

   Chicago82 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We really enjoyed the restaurant week offerings. The beet appetizer and apple crisp like dessert in particular were outstanding. The service was also great. The only piece of constructive feedback is the size of your two top tables. They are tiny and don't work well for much more than a drinks and small plates.
   

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9. L

   Laura VIP

   Chicago11 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 3

   The portions were small and very expensive. It was over priced.
   

   Francesca - LincolnwoodResponded 7 days ago

   "Thank you for sharing your feedback. We’re sorry to hear that you didn’t feel your meal offered the value you expected. We take pride in using high-quality ingredients and preparing each dish with care, which can sometimes reflect in the pricing. However, we genuinely appreciate your comments and will make sure to pass them along to our team for consideration. We hope you’ll give us another chance in the future to provide a more satisfying experience." -Management Team
   

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10. TM

    TinaM

    Chicago4 reviews

    4.0

    Dined on March 8, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    We had wonderful food and service!! Hosting my daughters Bridal Shower there in May and can’t wait
    

    Francesca - LincolnwoodResponded 7 days ago

    Thank you so much for your wonderful review! We’re so happy to hear you enjoyed the food and service. We’re beyond excited to host your daughter’s bridal shower in May and can’t wait to help make it a special day! Looking forward to seeing you again soon and celebrating such an exciting occasion with you! -Management Team
    

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