Gees

Review summary

1. E

   Enrique

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   An average steak with average garnish. Good service.
   

   GeesResponded 2 days ago

   Thank you for your review; I do sincerely apologise that the steak seemed just average, this is certainly not the usual standard we aim to achieve. We have passed on your feedback to our kitchen team and will revaluate our suppliers stock. Nevertheless, I am delighted to see that you enjoyed your service and we hope to welcome you back for a much more enjoyable experience. Kind Regards, Roxy - Restaurant Manager
   

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2. E

   Elizabeth

   Northampton

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The setting is gorgeous. So beautiful and well put together. The service was excellent. The food was a little underwhelming given its reputation. The toast was so overdone as to be nearly inedible which meant my dish was essentially a ball of cheese with some avacado. That said the flavours were lovely.
   

   GeesResponded 2 days ago

   Thank you for taking the time to leave this review; I am delighted to see that you enjoyed the atmosphere of Gees, as well as the service. Please do accept our apologies that the toast was over done, this feedback has been passed on to our team and we will certainly be more watchful in future. We do hope to welcome you back soon for an even better experience. Kind Regards, Roxy - Restaurant Manager
   

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3. L

   Lisa

   Oxford

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent. So pretty! Lovely service. Food was delicious!
   

   GeesResponded on December 13, 2024

   Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us. It’s always our goal to provide excellent food and service, and we’re so glad you enjoyed both. We look forward to welcoming you back soon for another great meal! Adrian-Restaurant Manager
   

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4. S

   Sheila

   VIP

   Oxford

   98 reviews

   5.0

   98 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I ended up going on my own after the Keble College Christmas concert! My friend pulled out due to the weather. The staff looked after me well. The beetroot starter was delicious and I loved the monkfish main course. Superb glass of petit Chablis too. All in all a lovely evening despite being alone. Thank you Gees
   

   GeesResponded on December 10, 2024

   Thank you so much for this lovely review! I am delighted to see that you enjoyed your time with us and that our team took care of you. We hope to welcome you back again soon! Kind Regards, Roxy - Restaurant Manager
   

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5. D

   Diana

   Warwickshire

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a table of eight and everyone enjoyed the food they ordered. The service was very friendly. The parking information offered on the restaurant website was accurate and each couple found a parking space.
   

   GeesResponded on December 10, 2024

   Thank you for your kind and lovely review! I am so delighted to see that you enjoyed your time with us! We hope to welcome you back again soon. Kind Regards, Roxy - Restaurant Manager
   

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6. V

   Viv

   Oxford

   3 reviews

   2.0

   3 reviews

   Dined on December 6, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   We could hardly hear each other talk. There are at least 8 more covers than when the restaurant was owned by Jeremy. For our second order of white wine, we were charged for a whole bottle rather than a half bottle - only noticed when we got home. The standard and range of food has significantly declined over the years.
   

   GeesResponded on December 7, 2024

   Thank you for taking the time to leave this informative and constructive review of your recent experience with us. I sincerely apologise for the error in wine charges and we will absolutely be available to refund this for you at your convenience. I appreciate that the conservatory can become quite loud when it is busy and would like to share that for any future visits, we do also benefit from the bar area tables that we have, and the terrace which offer the same menu but in a more peaceful setting. Thank you again for your information and I wish you a wonderful weekend. Kind Regards, Roxy - Restaurant Manager
   

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7. V

   Veronica

   Oxford

   1 review

   1.0

   1 review

   Dined on December 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   It got off to a terrible start. The ‘front of house’ didn’t even grace a smile and did not make my daughter and I feel welcome. She appeared fed up and proceeded to take us to our table where she promptly through down the menus and left us. She did not share with us the specials such as the fish of the day. Honestly, I do not know how she is ‘front of house’ with her miserable attitude and it appeared to be with everyone and not just us. The staff member who finally took our order was efficient and only slightly better. The croquetas wee tasty but for 4 were very expensive at £11.50! The crispy squid was also more crispy than squid but the mayonnaise it was served with nice. In all nothing exceptional and poor value for the starters. The mains were a travesty. We order the duck ragu and the prawn spaghetti. The presentation was abysmal. There clearly was no pride in the playing as the contents were clearly thrown onto the plate. For both of us, the sauce had not been mixed with the pasta enough. For my duck was more on one side of the plate rather than tossed through as were my daughter’s prawns on her dish. The prawn dish was seasoned well and tasted nice but the duck was flavourless and poor quality and the pasta over cooked. We both left over half our mains. None of the wait staff came to ask if we were enjoying the food or ask us why we left so much when they took the plates away. They simply didn’t care. Of course, we chose not to have dessert. The previous courses and left has deflated and the service has dampened the experience and with the food being so expensive it wasn’t worth it. This was meant to be a special evening for my daughter and I which I had saved to be able to do. It wasn’t special in anyway. Unfortunately, I had to pay the bill and I paid the service at over £10 as I suffer from anxiety and I couldn’t face the confrontation. Automatic service charges should never be done for precisely this.
   

   GeesResponded on December 7, 2024

   Thank you for taking the time to leave this informative review; I am extremely apologetic that your time with us was so unfortunate. This is certainly not a true reflection of our working ethos at all and I would like to ensure you that all matters of your review have been effectively communicated to each team member involved to avoid any future occurrences such as this. If you may kindly contact us at 01865 553540 we would be appreciative of the opportunity to rectify this for you. I wish you and your daughter a wonderful weekend and I hope to hear from you soon. Kind Regards, Roxy - Restaurant Manager
   

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8. H

   Heather

   Bristol

   3 reviews

   5.0

   3 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The staff were exceptionally courteous and considerate, especially with respect to my dietary needs, the service was perfect, and the food was delicious.
   

   GeesResponded on December 6, 2024

   Thank you so much for your kind words! We’re thrilled to hear that our staff made you feel well taken care of, especially regarding your dietary needs. It’s wonderful to know that the service and food exceeded your expectations. We truly appreciate your feedback and look forward to welcoming you back for another great experience. Kind Regards, Adrian - Restaurant Manager
   

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9. n

   nadeen

   Oxford

   10 reviews

   5.0

   10 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Waiting staff were excellent and food was very good. I do find the acoustics very difficult in the main building. A few busy tables but not full but it’s very noisy.
   

   GeesResponded on December 6, 2024

   Thank you for your kind feedback! I'm so glad to hear that our waiting staff and food met your expectations. I apologize for the noise level you experienced in the main building. We’re always looking for ways to improve the ambiance, and your comments will definitely be taken into consideration. We hope to have the pleasure of welcoming you back soon for a more relaxed visit! Thanks again for sharing your thoughts with us. Kind Regards, Adrian - Restaurant Manager
   

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10. N

    Nick

    London

    8 reviews

    5.0

    8 reviews

    Dined on December 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Not a beat missed. Scallops, monkfish and cassoulet were first class. The negroamaro was especially good value, an absolutely delicious wine. Excellent service, as always.
    

    GeesResponded on December 3, 2024

    Thank you for this absolutely wonderful review! We are so delighted that you enjoyed your time with us and our Head Chef Lee sends his regards and appreciation. We hope to welcome you back again soon. Kind Regards, Roxy Avraamides - Restaurant Manager
    

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