Giraffe - South Bank

Review summary

1. I

   Isabel

   London

   1 review

   2.0

   1 review

   Dined on February 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   We went for a dinner. All the food was brought at once with not enough space on the table for everything. The mains were cold when they arrived at the table, and the bowls had pools of water in the bottom. The lady in the front desk was rude speaking only to tell us we had to leave within an hour and we were charged a service charge despite being presented with a sticky screen to order our own food. The small plates were nice, I think if we were to go back (though we don’t plan on it) it would be at a very quiet time and just for the small plates. It was a shame as I have had a nice meal here before, having ordered the exact same thing at the exact same time.
   

   Is this helpful?

2. E

   Ecem

   London

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Child friendly quick service and great quality of food
   

   Is this helpful?

3. K

   Katharine

   London

   4 reviews

   4.0

   4 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Excellent service for our large table. Food was quite tasty but noodle dish needed more vegetables .
   

   Is this helpful?

4. D

   Dharmesh

   London

   10 reviews

   4.0

   10 reviews

   Dined on January 31, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Good service, high price for what it is. Friendly and attentive staff.
   

   Is this helpful?

5. H

   Holly

   London

   3 reviews

   3.0

   3 reviews

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   It was just okay. Used to be better. Staff were good although one nervously delivered coffee over our babies head. Food not as good as before,
   

   Is this helpful?

6. D

   Dennis

   London

   16 reviews

   2.0

   16 reviews

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very busy and noisy. Food adequate prices not too bad. Brought wrong salad and didn’t replace so gave us a discount which was good. Wouldn’t go back
   

   Is this helpful?

7. C

   Christine

   Liverpool

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and great staff. Thank you for a really enjoyable evening.
   

   Is this helpful?

8. S

   Sam

   Surrey

   1 review

   3.0

   1 review

   Dined on January 25, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food was ok but not great. Got there at 11:30 and didn’t want burgers etc would have preferred breakfast/brunch options - anyway it wasn’t terrible food just very mediocre! Would go back at that time - breakfast ok but lunch menu disappointing
   

   Is this helpful?

9. S

   Simon

   London

   1 review

   3.0

   1 review

   Dined on January 24, 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   The Korean bbq chicken was aweful. The sauce was inedible, extremely strong and ridiculously sweet. I rarely complain about food, but i will not be returning to giraffe for a very long time.
   

   Is this helpful?

10. j

    janine

    Cheshire

    2 reviews

    3.0

    2 reviews

    Dined on January 23, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    The food in general was ok , fries were tepid on arrival . The main issue was that the room temperature was cold , so instead of spending time there we ate quickly . Staff were great , giving us a free dessert for my birthday . Would I go back , probably not .
    

    Is this helpful?