Glass House Estate Winery

Review summary

1. A

   Alison

   Vancouver

   4 reviews

   2.0

   4 reviews

   Dined on September 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   To be completely honest, I was disappointed with the whole experience. The venue is wonderful and has so much potential, but the service was seriously lacking, and the food was not what you would expect for the price point. The one thing that stood out and disappointed me the most was the flags outside. It might seem like a petty thing to some, but I wholeheartedly believe that if you are going to fly the Canadian flag outside your establishment, then you need to show it the respect it deserves. A tattered and broken flag is disrespectful. We can and should do better.
   

   Glass House Estate WineryResponded on September 30, 2024

   Alison, thank you for taking the time to share your experience with us. We appreciate all feedback and strive to provide exceptional service and dining experiences. Your comments about the Canadian flag have been noted, and we will address this issue promptly to ensure it is displayed with the utmost respect. We hope you'll give us another opportunity to impress you in the future. - JRG
   

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2. OT

   OpenTable Diner

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place, I would recommend this place to anyone wanting to enjoy some good food and wine. Great date place!!
   

   Glass House Estate WineryResponded on September 27, 2024

   Thank you for your positive feedback about Glass House Estate Winery. We're delighted to hear you had an amazing experience and enjoyed our food, wine, and ambiance. Your recommendation means a lot to us, and we look forward to welcoming you back soon for another memorable visit. - JRG
   

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3. M

   Myrna

   Vancouver

   5 reviews

   5.0

   5 reviews

   Dined on September 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful place, Ariana knows what she’s telling you, every question was easily explained, very knowledgeable and professional. Highly recommend!
   

   Glass House Estate WineryResponded on September 26, 2024

   Myrna, thank you for your kind words about our winery and the team's knowledge and hospitality. We're delighted that your experience was exceptional, and we look forward to welcoming you back to Glass House Estate Winery soon. - JRG
   

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4. L

   Lori

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on September 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Wish they would produce more red wines but that’s a personal preference. I find most of the whites too tart. Food was good. I think for a winery $22 for a tasting flight is way too pricey, especially as you have to make a point of going there, it’s not like you are going to just stop in Durga the out of the way location.
   

   Glass House Estate WineryResponded on September 23, 2024

   Lori, thank you for visiting Glass House Estate Winery and for your feedback. We appreciate your perspective on our wine offerings and pricing. While we strive to provide a range of varietals, we understand individual preferences may vary. Our tasting flights are priced to cover the costs associated with operating a boutique winery. We hope you'll consider joining our wine club for exclusive benefits and discounts on future visits. - JRG
   

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5. C

   Chelsea

   Vancouver

   1 review

   3.0

   1 review

   Dined on September 8, 2024

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   I just don’t feel it was worth $65. Some of the food that was advertised in Instagram reels etc wasn’t available. Some food felt stale and selection wasn’t great. I had been another time back earlier in the year and the selection was amazing. There didn’t appear to be a lot of reservations for yesterday, so maybe that’s why.
   

   Glass House Estate WineryResponded on September 10, 2024

   Chelsea, we're disappointed your experience didn't meet expectations. We aim to provide excellent food and service, so we'll review your feedback to improve where needed. We hope you'll give us another opportunity in the future. - JRG
   

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6. L

   Liz

   Vancouver

   1 review

   2.0

   1 review

   Dined on September 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   I came here with a group of girlfriends for a birthday celebration. They could not accommodate us for a wine tasting before dinner even though we arrived 30 minutes early. The wine was okay but they only have one red on the list, a Pinot noir. The dinner menu was lacking, mostly just tapas style. The charcuterie platter came out and looked like it had already been picked over. Large plates, but very little food on them. My girlfriends all ordered the cream puff on the recommendation of our server and when it came out they could not eat it because it was dry and smelled freezer burnt. Overall very disappointed with the value and experience here.
   

   Glass House Estate WineryResponded on September 9, 2024

   Liz, thank you for your visit and for sharing your candid feedback. We strive to provide an exceptional experience, and it's clear we fell short during your celebration. Your insights have been noted, and we'll be reviewing our processes to improve going forward. We hope you'll give us another opportunity to create a more memorable occasion for you and your loved ones. - JRG
   

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7. OT

   OpenTable Diner

   Vancouver

   1 review

   5.0

   1 review

   Dined on September 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A wonderful relaxing experience for a leisurely brunch in a beautiful setting.
   

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   Glass House Estate WineryResponded on September 3, 2024

   Thank you for your kind review of Glass House Estate Winery! We're delighted that you enjoyed your visit and found the setting relaxing and beautiful. It's our pleasure to provide a memorable experience for our guests. We look forward to welcoming you back soon. - JRG
   

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8. A

   Anita

   Vancouver

   1 review

   5.0

   1 review

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fantastic! We have never had a bad experience and we come here often. We have celebrated some special events at Glass House and they were SOOO fantastic!! We will be back!
   

   Glass House Estate WineryResponded on August 26, 2024

   Anita, we're delighted that you've had such an exceptional experience at Glass House Estate Winery. Our team takes immense pride in creating memorable moments, and it brings us joy to learn that we've exceeded your expectations. We eagerly await your return and the opportunity to craft more cherished memories for you. - JRG
   

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9. G

   Grant

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on August 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The High-Vin experience is excellent. The food selections on the buffet are amazing and including the wine tasting is great. Will be going again
   

   Glass House Estate WineryResponded on August 20, 2024

   Grant, thank you for the wonderful feedback about your experience at Glass House Estate Winery. We are delighted that you enjoyed the buffet selections and wine tasting. Your satisfaction means everything to us, and we look forward to welcoming you back soon. - JRG
   

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10. OT

    OpenTable Diner

    Vancouver

    1 review

    5.0

    1 review

    Dined on August 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This was a great way to enjoy a wine flight and fabulous food and great conversation! I very beautiful location as well
    

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    Glass House Estate WineryResponded on August 19, 2024

    Thank you for the kind words and for sharing your delightful experience at Glass House Estate Winery. We're delighted that you enjoyed the wine flight, exceptional cuisine, and engaging conversation in our beautiful setting. Your positive feedback is truly appreciated, and we look forward to welcoming you back soon. - JRG
    

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