Gourmet Food Parlour - Salthill

Review summary

1. O

   Oates

   New York City

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have eaten in this restaurant many times but Sat night was v disappointing. We had to ask for the drinks menu twice and it took 30 mins until we hot our drink. We didn't have we sat waiting one hour for our mains. My daughter ordered a coke during dinner and it was 30 mins later when this arrived. It is like they forgot about the guests upstairs. The deserts took over 20 mins and although the waitress was very apologies, this was not satisfactory. We were told thst that there was a party of 40 downstairs and our feeling was that this group was priority. We had coats and nobody directed us as to where we could hang our coats so we had to leave them on a random table at the end of the roo. The toilets both men and ladies had tissues on the floor. When you go out fir dinner, you want to enjoy the experience. This was not the case for our family. We noted in the booking that it was a birthday celebration but this was not mentioned to us. Disappointed with service. Not a good experience .
   

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2. O

   ORLA

   Dublin

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Really lovely food, fast service and a friendly environment. Food was really well prepared with a good choice of dishes for brunch .
   

   Gourmet Food Parlour - SalthillResponded on November 17, 2024

   Hi Orla, thank you very much for taking the time to leave a great review! Our chefs are so pleased to read this! We are delighted you enjoyed your visit to us, and we hope you will visit us again soon.
   

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3. M

   Mary

   Connacht

   1 review

   2.0

   1 review

   Dined on November 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Today’s turkey special was very disappointing, a very poor quality sandwich consisting of white bread, a wafer thin slice of inferior quality “pressed” turkey, lettuce, tomato and dressing. The portion of rustic chips, which cost extra, was very standard fare, nothing rustic about them. Very poor value for money.
   

   Gourmet Food Parlour - SalthillResponded on November 10, 2024

   Hello Mary, thank you for taking the time to share your feedback about your recent visit to us. We are very sorry to hear that you were left disappointed. We pride ourselves on serving fresh, high quality, tasty food, and it’s clear we fell short in your experience.We have shared your review with our culinary team, as this information will be invaluable in helping us make necessary improvements. We would love the opportunity to make things right. Please get in touch with your contact details. Kind Regards, GFP Team.
   

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4. R

   Róisín

   Connacht

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was delicious and great value. Staff couldn’t have been nicer. Will definitely be back
   

   Gourmet Food Parlour - SalthillResponded on October 19, 2024

   Thank you very much for taking the time to leave us a review Róisín. We are delighted to hear that you enjoyed your experience with us! Your kind words mean a lot to our team, and we would be honoured to serve you again.
   

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5. N

   Noreen

   Vancouver

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely evening at this restaurant. Lovely menu and we also enjoyed their cocktails. If dining in Sslthill, we recommend the Gourmet Parlour
   

   Gourmet Food Parlour - SalthillResponded on October 6, 2024

   Thank you very much for taking the time to leave us a review Noreen. We are so delighted that you enjoyed your evening with us. We are very lucky to have great customers like you, and we hope to see you again soon.
   

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6. M

   Melissa

   Dublin

   1 review

   4.0

   1 review

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Fabulous service, staff were great, food was nice, wine and cocktail were excellent.
   

   Gourmet Food Parlour - SalthillResponded on September 22, 2024

   Thank you for the great review Melissa! We are thrilled to know you had a great experience with us. We hope to see you again soon!
   

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7. C

   Ciaran

   Dublin

   1 review

   2.0

   1 review

   Dined on September 21, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Ordered chicken fajitas which was sppose to be hot and spicy which it was not. Also stated served sizzling which it was not. Lastly the wraps were crispy, so hard to wrap. Overall a poor attempt of a simple enough dish..
   

   Gourmet Food Parlour - SalthillResponded on September 23, 2024

   Hi Ciaran, thank you so much for bringing it to our attention, we will have a word with our head chef about this. We look forward to welcoming you back to GFP in the future GFP Team
   

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8. C

   Chris

   Connacht

   1 review

   5.0

   1 review

   Dined on September 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere for lunch with very attentive staff to cater to your needs. Food is top notch with a big selection and has something for everyone.
   

   Gourmet Food Parlour - SalthillResponded on September 15, 2024

   Thank you for the 5-star review Chris! The whole team is thrilled you enjoyed your time with us! Thanks for taking the time to share your experience, we really appreciate it.
   

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9. N

   Niamh

   Connacht

   1 review

   5.0

   1 review

   Dined on September 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Continues to serve tasty food. Good location good value. Interesting combos
   

   Gourmet Food Parlour - SalthillResponded on September 15, 2024

   Thank you very much Niamh! We are so delighted that you rate our restaurant as 5 Star, as we strive to provide just that for all our customers. We really appreciate your support, and hope to see you again soon!
   

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10. J

    Joyce

    Connacht

    1 review

    3.0

    1 review

    Dined on August 26, 2024

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3

    The good, as always was delicious and good value. The time it took 45 min to get our food after booking was ridiculous. There were 3 children at our table who were starving.
    

    Gourmet Food Parlour - SalthillResponded on August 31, 2024

    Thank you for your feedback Joyce, we really appreciate it. We are glad you enjoyed your food. We will address the service speed and hope to improve for your next visit. Kind Regards, GFP Team.
    

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